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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Save my Vudu! Give me an account balance.

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    Save my Vudu! Give me an account balance.

    I requested this feature previously, and haven't seen it implemented yet, but PLEASE Vudu add in some sort of account balance feature!

    Once again I was charged and didn't know it and my wife went through the roof when she got our bank statement. There is no reason the Vudu cannot tell me how much money is left in my account **just like iTunes does**.

    Either give me a balance or at least let me know when I'm about to buy a movie that will cause my account to be charged again - a simple warning like "your account currently has insufficient funds for this purchase - do you wish to add additional funds to your account?"

    The word from my wife is this - the next time this happens, the Vudu is O-U-T.


    Re: Save my Vudu! Give me an account balance.

    Why not change the Recurring Entertainment Charge to the lowest amount which is $20. You can choose between $20, $50, and $100. That way if you are at the point of being charged again it's only $20.

    Or get in the habit of checking your balance online periodically so you know how much is left. I think it's easiest though to just lower the Recurring Entertainment Charge.


      Re: Save my Vudu! Give me an account balance.

      I would do both of Aaron's suggestions - keep the charge low a $20 and check your balance frequently.

      If you use the $20 charge, then you know that approximately ever 4 movies you will get a charge.

      This request has been added as a feature request for upcoming releases. We have done all we can do from this end. When it makes it in is TBD. Development has schedules for releasing new features and each new request that makes it into development has to be worked into the schedule.

      Please bear with us as we continue to improve the product.


        Re: Save my Vudu! Give me an account balance.

        I agree that this would be a worthwhile feature. I submitted this feature request and, hopefully, if enough of us bug Vudu, it'll become a reality!

        P.S. Still, changing recurring charge will have to do for now -- $20 is easier to absorb for a checking account then $50 or $100.