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Connect failed - reprovisioned

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  • FelipeF
    replied
    Re: Connect failed - reprovisioned

    Originally posted by moosecranium@msn.com View Post
    Hello,
    My Vizio blu-Ray player is saying my device needs to be reprovisioned! How do I do that? Can anyone help PLEASE?
    hardware id: vz01v37 000199d e639e2d 6e9b2ed
    Device id: 0

    Thank you,
    Rich
    Please try again and let us know if you still require assistance.

    Leave a comment:


  • moosecranium@msn.com
    replied
    Re: Connect failed - reprovisioned

    Hello,
    My Vizio blu-Ray player is saying my device needs to be reprovisioned! How do I do that? Can anyone help PLEASE?
    hardware id: vz01v37 000199d e639e2d 6e9b2ed
    Device id: 0

    Thank you,
    Rich

    Leave a comment:


  • FelipeF
    replied
    Re: Connect failed - reprovisioned

    Originally posted by Valanceer View Post
    My vizio tv was working after submitting a report but now its doing the same thing again.... device needs to be reprovisioned.... hardware id vz01wea r00199d cb58d13 1d1dd38 please help
    Hello Valanceer,

    Please try again, should be ok now.

    Leave a comment:


  • Valanceer
    replied
    Re: Connect failed - reprovisioned

    My vizio tv was working after submitting a report but now its doing the same thing again.... device needs to be reprovisioned.... hardware id vz01wea r00199d cb58d13 1d1dd38 please help

    Leave a comment:


  • FelipeF
    replied
    Re: Connect failed - reprovisioned

    Originally posted by Valanceer View Post
    My vizio tv will no longer play vudu.... device needs to be reprovisioned.... hardware id vz01wea r00199d cb58d13 1d1dd38 please help
    Go ahead and try again. I reprovisioned your device.

    Leave a comment:


  • Valanceer
    replied
    Re: Connect failed - reprovisioned

    My vizio tv will no longer play vudu.... device needs to be reprovisioned.... hardware id vz01wea r00199d cb58d13 1d1dd38 please help

    Leave a comment:


  • FelipeF
    replied
    Re: Connect failed - reprovisioned

    Look at the previous post above yours on how to contact customer care.

    Leave a comment:


  • wenwinn
    replied
    Re: Connect failed - reprovisioned

    I am having trouble as well with my vudu account saying that that the connection failed and that my device needed to be reprovisioned...cannot seem to find help on the support part of the website...need help.

    Leave a comment:


  • DanielH
    replied
    Re: Connect failed - reprovisioned

    Originally posted by olesoj View Post
    Why doesnt Vudu just post the solution? Im having the same issues but dont have the screen shot. Is this an internal thing or just each box..Its actually annoying that I have to go thru the process of creating a login to get a solution for something so common.
    Hello Olesoj,

    We need the Hardware ID in order to fix the issue. This is a unique ID for each TV (Or, device), so unfortunately, you'll need to contact our support staff for a resolution. Our apologies for any inconvenience caused.

    (888)554-VUDU
    support@vudu.com

    Leave a comment:


  • olesoj
    replied
    Re: Connect failed - reprovisioned

    Why doesnt Vudu just post the solution? Im having the same issues but dont have the screen shot. Is this an internal thing or just each box..Its actually annoying that I have to go thru the process of creating a login to get a solution for something so common.

    Leave a comment:


  • checarsner
    replied
    Re: Connect failed - reprovisioned

    Hardware id: VZ01ELE 600199D BF13788 7A21971
    Device id: 0

    vizio television.

    Please help

    Leave a comment:


  • mbrooks17
    replied
    Re: Connect failed - reprovisioned

    I am getting the same issue. On an LG blueray player
    hardware id: LG02BD4 23CBDD8 6480A71 A56C1AB
    software version: 3.1.0-85297-SystemDriverArm11mtk BD 1.0-99733
    Device ID: 0

    Leave a comment:


  • mystereo21
    replied
    Re: Connect failed - reprovisioned

    Hi, my tv gets the connect failed message and needs re-provisioned. my info;

    Hardware ID MDEAW74 2002693 3EBB6DB 109F2E5
    Device id 0xD7FB8A
    software version 3-10-84673-DDea-014.03.1B_S-99733

    Leave a comment:


  • sdlkkh
    replied
    Re: Connect failed - reprovisioned

    I have the same problem
    connection failed tried to provision over a hundred times
    Hardware ID: LG02BP3 33CBDD8 4638258 99E1069
    Device ID: 0
    Software Version: 3.1.0-100264-SystemDriverArm11mtk BD 1.0-99733

    Thanks

    Leave a comment:


  • gkhrant
    replied
    Re: Connect failed - reprovisioned

    Originally posted by whking View Post
    I paused a movie, came back 2 minutes later and screen was black, tried to load Vudu, but got Connection Failed message - device needs to be reprovisioned. All other Internet apps are working fine. I'm connected wirelessly. Help!
    Vizio 42", btw.
    I NEED MY REPROVISIONED AS WELL: VZ01MSL 600199D E0D8202 454CF08

    Leave a comment:

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