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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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LETHAL WEAPON HDX - No, it isn't...

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    LETHAL WEAPON HDX - No, it isn't...

    Hello,

    I just joined Vudu last week and I took a few of my existing Blus into Walmart to have HDX versions added to my account. One of them was the Blu of LETHAL WEAPON.

    Last night, I decided to watch the HDX version while getting ready for bed and I was shocked to learn that not only was the aspect ratio screwed up, but the "HDX" version I paid for (and it says I have the HDX version on the menus) certainly doesn't have a fraction of the detail the Blu has. This looks like a similar situation to FORREST GUMP on Vudu, which, as I understand it, was also reportedly screwed up a few months ago.

    The image of LETHAL WEAPON is sort of a slightly more/squished 1.85:1 version. The actual aspect ratio of the Blu/theatrical release is 2.40:1. This is not what is showing on my HDX version on Vudu. There are black bars at the top and bottom of the image, but they are thinner than they should be with a 2.40:1 image on a widescreen television and the picture is "squished" slightly... everyone looks slightly lopsided and you can tell the aspect ratio is not correct.

    Other 2.40:1 films in my collection (like ALIEN, for example) play back just fine. There is definitely something wrong with LETHAL WEAPON.

    I would like a refund of the $2.00 HDX version I was charged. You can also remove LETHAL WEAPON from my account when you do this. I have not checked LETHAL WEAPON 2, which I also took into the Walmart to have converted, but I will as soon as I can figure out why, every time I try to log into Vudu on my laptop or computer, it tells me my password is incorrect. I have to change it every single time I log into the website from a computer.

    #2
    Re: LETHAL WEAPON HDX - No, it isn't...

    Originally posted by SynapseDon View Post
    Hello,

    I just joined Vudu last week and I took a few of my existing Blus into Walmart to have HDX versions added to my account. One of them was the Blu of LETHAL WEAPON.

    Last night, I decided to watch the HDX version while getting ready for bed and I was shocked to learn that not only was the aspect ratio screwed up, but the "HDX" version I paid for (and it says I have the HDX version on the menus) certainly doesn't have a fraction of the detail the Blu has. This looks like a similar situation to FORREST GUMP on Vudu, which, as I understand it, was also reportedly screwed up a few months ago.

    The image of LETHAL WEAPON is sort of a slightly more/squished 1.85:1 version. The actual aspect ratio of the Blu/theatrical release is 2.40:1. This is not what is showing on my HDX version on Vudu. There are black bars at the top and bottom of the image, but they are thinner than they should be with a 2.40:1 image on a widescreen television and the picture is "squished" slightly... everyone looks slightly lopsided and you can tell the aspect ratio is not correct.

    Other 2.40:1 films in my collection (like ALIEN, for example) play back just fine. There is definitely something wrong with LETHAL WEAPON.

    I would like a refund of the $2.00 HDX version I was charged. You can also remove LETHAL WEAPON from my account when you do this. I have not checked LETHAL WEAPON 2, which I also took into the Walmart to have converted, but I will as soon as I can figure out why, every time I try to log into Vudu on my laptop or computer, it tells me my password is incorrect. I have to change it every single time I log into the website from a computer.

    Our apologies for the inconvenience. I've placed a credit on your account for the movie. I'll review Lethal Weapon and pass it on to our content team for re-encode.

    Could you send me a private message as well, i'll need a bit more information about the password reset error you're running into.

    Comment


      #3
      Re: LETHAL WEAPON HDX - No, it isn't...

      Message sent, Dan!

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