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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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The "Incorrect Aspect Ratio" Thread

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  • tbdave
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Bread and Tulips (OAR: 1.85:1, Vudu: 1.33:1)

    Ginger Snaps (OAR: 1.85:1, Vudu: 1.33:1)

    Waxwork (OAR: 1.85:1, Vudu: 1.33:1)

    Leave a comment:


  • Allensfilm
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Robin Hood (1991) (OAR: 1.85:1) has been fixed to the correct 1.85:1 ratio!

    Leave a comment:


  • JustinS
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    I just added a bunch of DVD and Blu-ray discs earlier this week, and noticed a Hitchcock classic was stretched.

    Shadow of a Doubt (OAR: 1.33:1, VUDU: 1.78:1)

    Leave a comment:


  • prkprkprk
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Just updated the list. Thanks again, everyone!

    Leave a comment:


  • tbdave
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Surfs2 View Post
    For example, I wanted to buy 2 Disney movies The Journey of Natty Gann and The Last Flight of Noah's Ark, but I won't because both are incorrect.
    If you come across movies that are incorrect, please post the details so they can be added to the list.

    The Journey of Natty Gann (OAR: 2.35:1, Vudu: 1.33:1)
    The Last Flight of Noah's Ark (OAR: 1.85:1, Vudu: 1.33:1)

    Leave a comment:


  • Surfs2
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Emissary35 View Post
    There is no excuse for all of these movies making it onto the Vudu service with incorrect aspect ratios. Some type of team must be formed to examine all films and compare the quality and aspect ratio with the actual data of the original films and shows to make sure it is correct before it is made available for purchase. There is no excuse for this, and I'm really sick of all the streaming sites like Vudu, Amazon, and Netflix constantly blaming studios for problems with content and accepting none of the blame themselves.

    The streaming provider has a responsibility to make sure it is obtaining the proper copy of every video it licenses for rental and purchase by customers, people that buy and rent need to keep holding streamers to a higher standard and force them to put up unaltered content. Vudu and all the others need to get their asses on the phone and keep pestering the studios, and if they won't give up the true copies of films and shows then don't buy their licenses.

    Anyone unhappy with an altered aspect ratio or bad quality video they purchased or rented, demand a refund from Vudu and explain you won't buy anything else until they get serious about this issue and take steps to fix this major problem going on.
    Agreed!! In fact I just purchased 2 more movies and both sure enough were in the wrong aspect ratio. Honestly, I just don't get it. It's not that hard to check to make sure you are encoding it correctly especially since Vudu is a streaming service they should be the experts at making sure it's encoded in the correct aspect ratio. With the exception of a few to me it looks like the studios are sending the correct prints, but Vudu is encoding them improperly.Disney has always been bad about their prints being in the wrong aspect ratio, but Vudu should insist that the studios send the right print. For example, I wanted to buy 2 Disney movies The Journey of Natty Gann and The Last Flight of Noah's Ark, but I won't because both are incorrect. The only reason I have ended up with purchasing some in the incorrect ratio to begin with is because I was doing Disc to Digital and I didn't check before hand. I just assumed Vudu was doing there job, but I have been checking recently. They really need to get on the ball with QC. I know many of us who enjoy movies at home would be really grateful for the best presentation possible of every movie we purchase. Thanks, Bob

    Leave a comment:


  • Emissary35
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    There is no excuse for all of these movies making it onto the Vudu service with incorrect aspect ratios. Some type of team must be formed to examine all films and compare the quality and aspect ratio with the actual data of the original films and shows to make sure it is correct before it is made available for purchase. There is no excuse for this, and I'm really sick of all the streaming sites like Vudu, Amazon, and Netflix constantly blaming studios for problems with content and accepting none of the blame themselves.

    The streaming provider has a responsibility to make sure it is obtaining the proper copy of every video it licenses for rental and purchase by customers, people that buy and rent need to keep holding streamers to a higher standard and force them to put up unaltered content. Vudu and all the others need to get their asses on the phone and keep pestering the studios, and if they won't give up the true copies of films and shows then don't buy their licenses.

    Anyone unhappy with an altered aspect ratio or bad quality video they purchased or rented, demand a refund from Vudu and explain you won't buy anything else until they get serious about this issue and take steps to fix this major problem going on.

    Leave a comment:


  • Surfs2
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by nycomet View Post
    It really is surprising how many of the movies here are either the wrong aspect ratio or "pan and scan" source material was used to generate the streaming file.

    I realize that there are tens of thousands of movies, but I truly believe Vudu should have a Quality Control team to view each movie file in its entirely for evaluation prior to posting it for sale or D2D.

    If its too much to ask of Vudu workers, perhaps a few of the movie-UV-Vudu enthusiasts here would be willing to volunteer their services as "screeners" to evaluate HDX files before they go one sale to the public. Most of us have high quality home theater systems.

    At least Vudu knows that WE are indeed watching their HDX files and we post our findings on the Vudu forum when something is not right with a file. Our reports are not petty. Many here are avid film afficionados and as such, our input should be taken seriously.
    Agreed!

    Leave a comment:


  • tsken02
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    IMDB says it's 1.37 : 1, so that sounds right to me.

    http://www.imdb.com/title/tt0022913/...ef_=tt_dt_spec

    Leave a comment:


  • Mega Powers
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by atlantafella View Post
    Freaks (1932) is window-boxed for the first few seconds in the opening scene immediately following the credits, then suddenly "pops out" to 4:3.
    I am not sure, but this could be correct and is common of older films. I have seen countless fims from the 1920s and 1930s and it is somewhat common for the the opening titles to the window-boxed and then the actual feature is in 4:3.

    Edit: I need to clarify this. I misread the post. While it is very common for older films to have opening title screens in a different aspect ratio than the main feature, it may be an issue if the beginning of the actual feature starts off in one ratio and then switches to 4:3. When I read the post about Freaks, I was thinking it was about the opening titles being different than the feature.

    Leave a comment:


  • bru87tr
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    I was pretty disappointed when Colombiana was incorrect.

    Leave a comment:


  • mjmbond
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Wild America on Vudu is 1.33:1, should be 2.35:1. I purchased it through Vudu, but interestingly, my Vudu purchase plays correctly at 2.35:1 on CinemaNow. I hope Vudu can update their encode, as I hate to be forced to go to other vendors to see my Vudu purchases displayed correctly

    Leave a comment:


  • prkprkprk
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    I apologize for being away from this thread for so long. I have updated it with all of your findings!

    Leave a comment:


  • Tom Erik Smith
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Can you add series as well...? "Serial Experiments Lain" is an anime mini series from 1998 and is supposed to be in 4:3 aspect ratio, the first 6 episodes are fine but for some reason the rest have are stretched to 16:9...

    Leave a comment:


  • diamond204
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Can "9 1/2 Weeks" be added to the master list?

    It is supposed to be 1.78:1, and VUDU has it as 4:3. This is the original with Kim Bassinger, and it is only available via Ultraviolet, and it not for sale at the moment.
    Here is the link : http://www.vudu.com/movies/#!content/10136/9-12-Weeks

    Ironically, the trailer is 16:9. But the film itself is not.

    Leave a comment:

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