Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

The "Incorrect Aspect Ratio" Thread

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Capt-Cupcake
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by moviebuff13 View Post
    I guess my sarcasm didn't translate to text.
    Sarcasm?

    Dear Lord, don't tell me you're in favor of incorrect aspect ratios!! Do you prefer colorized movies, too?

    Leave a comment:


  • moviebuff13
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Capt-Cupcake View Post
    AGREED !! The correct aspect ratio is probably the second most important thing when watching a movie, following a clear picture. It's so sad that we have to fight to see films as they were meant to be seen.
    I guess my sarcasm didn't translate to text.

    Leave a comment:


  • Capt-Cupcake
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by moviebuff13 View Post
    Agreed. Absolutely horrifying. There's nothing worse in this world than incorrect aspect ratios.

    AGREED !! The correct aspect ratio is probably the second most important thing when watching a movie, following a clear picture. It's so sad that we have to fight to see films as they were meant to be seen.

    Leave a comment:


  • moviebuff13
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Capt-Cupcake View Post


    Unacceptable.

    Vudu's inability to secure the correct aspect ratios is truly horrifying. Why are the other services able to, but they are not?
    Agreed. Absolutely horrifying. There's nothing worse in this world than incorrect aspect ratios.

    Leave a comment:


  • Capt-Cupcake
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by tbdave
    Not yet. It's still 1.85:1.

    M-Go and Target Ticket both have the correct aspect ratio, if anyone wants to compare them.



    Unacceptable.

    Vudu's inability to secure the correct aspect ratios is truly horrifying. Why are the other services able to, but they are not?

    Leave a comment:


  • Capt-Cupcake
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by tbdave View Post
    Any update on when the Lego Movie will be fixed?
    I thought that one was already fixed??

    Leave a comment:


  • tbdave
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by DanielH View Post
    We reached out to the studio and should have a new version with the correct aspect ratio available shortly.
    Any update on when the Lego Movie will be fixed?

    Leave a comment:


  • prkprkprk
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    What's worse is that this thread is now one of the most viewed threads on the Vudu forums (Nearly 80,000 views!).

    Obviously, Vudu knows of these problems. They are purposely ignoring these problems, which is disheartening to me. I've worked hard to maintain this thread and have put in a lot of time to keep users up-to-date, and yet I haven't gotten much of a response from the Vudu team about any of this. I'm honestly very disappointed and saddened by their lack of care.

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: The "Incorrect Aspect Ratio" Thread

    Since Vudu says that the studios are not providing them with the proper encode, I'm thinking of taking matters into my own hands and calling the studios directly and demanding that they release the proper encodes to VUDU.

    They say that the squeaky wheel gets the grease. I can be mighty squeaky at times.

    Leave a comment:


  • musacfreak73
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Joefiore1976 View Post
    Good question!!!

    And how come several of the films that we're being told that the studios simply don't have the correct encodes to provide them with are encoded correctly on other Ultraviolet streaming services? Of the four major Ultraviolet services, Phantasm I and III and Revenge of the Nerds III and IV are correct on the other three.
    I am guessing that because it's a new release they want to get it corrected ASAP so they don't lose money. It appears that the catalog titles do not matter to VUDU. It has become pretty clear that they do not care if they have correct aspect ratios for these titles even though we've paid to own or rent something that is not as advertised.

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by renton44 View Post
    Just curious, but if you can reach out to Warner Bros. to get the correct ratio so quickly for the Lego Movie, then can you add the Road Warrior and Mad Max Beyond Thunderdome to that? They are 1.85 here, but cinemanow and flixster have them both at the correct ratio of 2.35.1. It is just odd is all that they can send a file asap for a new title, but not for older films.
    Good question!!!

    And how come several of the films that we're being told that the studios simply don't have the correct encodes to provide them with are encoded correctly on other Ultraviolet streaming services? Of the four major Ultraviolet services, Phantasm I and III and Revenge of the Nerds III and IV are correct on the other three.

    Leave a comment:


  • renton44
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by DanielH View Post
    We reached out to the studio and should have a new version with the correct aspect ratio available shortly.
    Just curious, but if you can reach out to Warner Bros. to get the correct ratio so quickly for the Lego Movie, then can you add the Road Warrior and Mad Max Beyond Thunderdome to that? They are 1.85 here, but cinemanow and flixster have them both at the correct ratio of 2.35.1. It is just odd is all that they can send a file asap for a new title, but not for older films.

    Leave a comment:


  • prkprkprk
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by oleus View Post
    Dan - is it possible to add CHRISTINE to the list?
    Added!

    Leave a comment:


  • oleus
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Dan - is it possible to add CHRISTINE to the list?

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by prkprkprk View Post
    PLEASE NOTE: The Lego Movie is in the wrong aspect ratio. Do not purchase the current version until it is fixed!
    We reached out to the studio and should have a new version with the correct aspect ratio available shortly.

    Leave a comment:

Working...
X