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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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The "Incorrect Aspect Ratio" Thread

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  • Adam_ME
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by cmay91472 View Post
    FYI.... Hangover 2 and Deep Impact are both in their correct aspect ratio on CinemaNow, which makes me wonder why they have not been corrected on Vudu.
    There are a lot of titles that are in the correct AR on Cinemanow but not on VUDU. Off the top of my head I remember The Road Warrior, The Devil's Advocate, Kiss Kiss Bang Bang, Speed 2, and The Hard Way being among those.

    Leave a comment:


  • cmay91472
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    FYI.... Hangover 2 and Deep Impact are both in their correct aspect ratio on CinemaNow, which makes me wonder why they have not been corrected on Vudu.

    Leave a comment:


  • prkprkprk
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Mega Powers View Post
    Marnie is presented in 1.78:1 (HDX, HD, and SD) on Vudu. The original aspect ratio is 1.85:1. The Marnie Blu-ray has the correct aspect ratio.

    The Birds is presented in 1.78:1 (HDX and HD) and 1.33:1 (SD). The original aspect ratio is 1.85:1. The Birds Blu-ray has the correct aspect ratio.
    I'm afraid I won't be listing 1.85 to 1.78 changes. There is simply too little of a difference.

    I'll add The Birds to the list.

    Leave a comment:


  • digitalfreaknyc
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by notops View Post
    Young Guns II

    Showing at 1.78:1, should be 2.39:1

    It's already on the list.

    Leave a comment:


  • Mega Powers
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Marnie is presented in 1.78:1 (HDX, HD, and SD) on Vudu. The original aspect ratio is 1.85:1. The Marnie Blu-ray has the correct aspect ratio.

    The Birds is presented in 1.78:1 (HDX and HD) and 1.33:1 (SD). The original aspect ratio is 1.85:1. The Birds Blu-ray has the correct aspect ratio.

    Leave a comment:


  • notops
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Young Guns II

    Showing at 1.78:1, should be 2.39:1

    Leave a comment:


  • dolphinboy
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    I hate my first post to be a negative one, but I've actually had a LOT of bad experiences so far with Vudu and I just bit my tongue because I also am enjoying a lot of HDX movies that don't even have a BD release to choose from.

    But does any REALLY do anything to fix problems? From the D2D read errors where it tells me they are manually verifying the disc and will get back to me (they never do, nor has any disc that didn't read properly EVER get corrected) to now the even worse finding that Deep Impact is in full frame. And looking at this thread it was in January that someone said they'd work on correcting it. The blu-ray has a proper endcode...why would anyone suspect to get a 4:3 presentation of a movie in HDX of a film that wasn't actually shot in full frame to begin with?

    I see people complaining about sound and other issues and I don't want to minimize their problems, but 4:3 is beyond unacceptable. And to know about it for so long, have not put some kind of warning to consumers is just mystifying to me and it actually makes me angry. I kind of sort of understand why some titles are in 1.78:1 when it's not their OAR because studios are probably making a lot of encodes for tv users who want their tv screen filled, but why would there even be an HD encode of Deep Impact in 4:3? The DVD is better than the HDX encode that is being sold here? What a total rip-off that is. And the movie shouldn't have to be as huge as Forrest Gump to get corrected. If the studios are really to blame for everything, then have them pay me back or pull this title from the site until they actually give an encode that isn't full frame...you know like the one they used for the blu-ray.

    It's already head-scratching that we are paying for catalog titles as much or more than the blu-rays cost or would cost in almost every case, without the cost of producing a disc, giving us packaging, extras and lossless sound, but this really takes the cake. Money spent on a full frame HDX movie that wasn't even 1.33:1 and it's not listed anywhere (nor is it listed that any movies are not in their OAR) and 6 months after the tech people claim they're working on it, we still have the same version, more than the blu-ray costs and basically worthless in this aspect ratio.

    Sorry, but that's just terrible. There are definitely good things about UV and Vudu and definitely things that need improvement and I'm all for being patient about that. But this just doesn't seem like something a customer should tolerate and to know find this thread with so many other titles not in OAR (thankfully, no others butcher to 4:3) really sours me on the site and the service. These movies should have notations about altered aspect ratios, especially when you're selling HDX full frame movie of widescreen movies.

    Wow.

    Leave a comment:


  • prkprkprk
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by tbdave View Post
    1408 is 1.85:1 (SD, HD & HDX). It should be 2.35:1.
    Added.

    Leave a comment:


  • tbdave
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    1408 is 1.85:1 (SD, HD & HDX). It should be 2.35:1.

    Leave a comment:


  • prkprkprk
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by gr8one View Post
    Driven is in the incorrect ratio. It is zoomed in quite a bit and cuts a lot of all four sides off.
    Originally posted by Mega Powers View Post
    Dial M for Murder (HDX version) is in 4:3. The original aspect ratio was 1.85:1. The Blu-ray version comes with a 1.78:1 aspect ratio, which would be preferable to 4:3.
    Just added both. Thanks!

    Leave a comment:


  • Mega Powers
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Dial M for Murder (HDX version) is in 4:3. The original aspect ratio was 1.85:1. The Blu-ray version comes with a 1.78:1 aspect ratio, which would be preferable to 4:3.

    Leave a comment:


  • gr8one
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Driven is in the incorrect ratio. It is zoomed in quite a bit and cuts a lot of all four sides off.

    Leave a comment:


  • prkprkprk
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by digihed View Post
    I noticed They Live (1988) is wrong. Should be 2.35:1 and is 1.78:1 on Vudu.
    Added.

    Leave a comment:


  • digihed
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    I noticed They Live (1988) is wrong. Should be 2.35:1 and is 1.78:1 on Vudu.

    Leave a comment:


  • watcherseven
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by olarmy96 View Post
    Perhaps someone who's more familiar with cinematography can correct me if I'm wrong. Isn't almost everything shot with film either 2.39 or 1.85? Some newer movies shot with digital cameras like Avatar are 1.78 OAR, but if it's film then almost assuredly it's not 1.78.

    I noticed we aren't tracking movies with OAR 1.85 that are streamed 1.78 on Vudu in this thread. I'd request all movies be presented in OAR. For instance, I noticed that Jurassic Park is presented in 1.85 on CinemaNow but 1.78 on Vudu.

    A 1.85 to 1.78 conversion is relatively minor, but 2.39 to 1.78 is a travesty. FYI, I've noticed that many of these wrong AR movies in this thread are OAR on CinemaNow, such as The Fifth Element and The Outlaw Josey Wales. One exception was A Few Good Men, which performs the same AR switch on Vudu and CinemaNow. Perhaps that might be a clue as to what criteria (studio, encode type, etc.) trigger movies with AR switching.

    Vudu has a better interface, disc to digital (supports blu-ray and 50% off), and more HD offerings than CinemaNow. However, I view aspect ratio switches of great films like Ben-Hur to be practically unforgivable.

    Please improve your quality - the competition is catching-up.
    Young Guns 2 at 1:78 instead of 2:35 is unacceptable and down right offensive.

    Leave a comment:

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