Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

The "Incorrect Aspect Ratio" Thread

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    #76
    Re: The "Incorrect Aspect Ratio" Thread

    I just added Celeste & Jesse Forever and Mr. & Mrs. Smith to the list. Thanks for mentioning these titles!

    Comment


      #77
      Re: The "Incorrect Aspect Ratio" Thread

      Originally posted by DanielH View Post
      Thank You Prk,

      We'll take a look at your list and see if any of the films can be updated.
      Daniel,
      4 months have gone by, any word on getting any of these movies corrected. I know you have to go to the studios who supply the movies, but has there been any progress made.

      Comment


        #78
        Re: HDX movies having Dolby Stereo Audio ?!!?

        Not only that but I have several movies in the wrong aspect ratio.

        Rock Star
        Young Guns 2
        Just Cause

        All are 1.85 on Vudu but should be 2.35.

        Comment


          #79
          Re: HDX movies having Dolby Stereo Audio ?!!?

          Originally posted by digitalfreaknyc View Post
          Not only that but I have several movies in the wrong aspect ratio.

          Rock Star
          Young Guns 2
          Just Cause

          All are 1.85 on Vudu but should be 2.35.
          Added these to the list.

          Comment


            #80
            Re: The "Incorrect Aspect Ratio" Thread

            Add The American President. The opening credits are in the correct 2.35:1 AR, but the rest of the movie is cropped to 1.78:1.

            Comment


              #81
              Re: The "Incorrect Aspect Ratio" Thread

              Originally posted by Adam_ME View Post
              Add The American President. The opening credits are in the correct 2.35:1 AR, but the rest of the movie is cropped to 1.78:1.
              Added.

              Comment


                #82
                Re: The "Incorrect Aspect Ratio" Thread

                I'm glad I found this thread-I recently acquired a code for Deep Impact, and was very dismayed to see it was a full screen copy. I don't understand why that is when the blu-ray is the correct AR. I refuse to buy or even watch movies that are cropped (except for 1.85-1.78): even most older DVDs are the correct AR, and I just assumed all VUDU titles were also since I hadn't encountered this problem until now. Hopefully they will redo the content in the correct format, because it's pointless otherwise. I'll have to be more careful before renting or D2Ding titles in the future, because this is completely unacceptable-we're not in the VHS era anymore.

                Comment


                  #83
                  Re: The "Incorrect Aspect Ratio" Thread

                  Originally posted by blackburn View Post
                  All (and prkprkprk in particular), I feel your pain. I've escalated the issue with the Ben-Hur title (An old favourite of mine and a classic that should have had the most blemishless presentation possible).

                  As prkprkprk had mentioned, I had sent out a private message. From it:


                  We are working on multiple solutions to this problem simultaneously - some are longer term solutions targeting our procurement workflow and others are short term fixes. I am, directly, researching automated means to flag suspicious movies. In addition, I am trying to work with the team to see if some changes to the UI are possible (like sample screenshots of the encodes along with the preview; this could allow our users to quickly notice issues). Will keep posting updates to this thread.
                  Perhaps someone who's more familiar with cinematography can correct me if I'm wrong. Isn't almost everything shot with film either 2.39 or 1.85? Some newer movies shot with digital cameras like Avatar are 1.78 OAR, but if it's film then almost assuredly it's not 1.78.

                  I noticed we aren't tracking movies with OAR 1.85 that are streamed 1.78 on Vudu in this thread. I'd request all movies be presented in OAR. For instance, I noticed that Jurassic Park is presented in 1.85 on CinemaNow but 1.78 on Vudu.

                  A 1.85 to 1.78 conversion is relatively minor, but 2.39 to 1.78 is a travesty. FYI, I've noticed that many of these wrong AR movies in this thread are OAR on CinemaNow, such as The Fifth Element and The Outlaw Josey Wales. One exception was A Few Good Men, which performs the same AR switch on Vudu and CinemaNow. Perhaps that might be a clue as to what criteria (studio, encode type, etc.) trigger movies with AR switching.

                  Vudu has a better interface, disc to digital (supports blu-ray and 50% off), and more HD offerings than CinemaNow. However, I view aspect ratio switches of great films like Ben-Hur to be practically unforgivable.

                  Please improve your quality - the competition is catching-up.

                  Comment


                    #84
                    Re: The "Incorrect Aspect Ratio" Thread

                    Originally posted by olarmy96 View Post
                    Perhaps someone who's more familiar with cinematography can correct me if I'm wrong. Isn't almost everything shot with film either 2.39 or 1.85? Some newer movies shot with digital cameras like Avatar are 1.78 OAR, but if it's film then almost assuredly it's not 1.78.

                    I noticed we aren't tracking movies with OAR 1.85 that are streamed 1.78 on Vudu in this thread. I'd request all movies be presented in OAR. For instance, I noticed that Jurassic Park is presented in 1.85 on CinemaNow but 1.78 on Vudu.

                    A 1.85 to 1.78 conversion is relatively minor, but 2.39 to 1.78 is a travesty. FYI, I've noticed that many of these wrong AR movies in this thread are OAR on CinemaNow, such as The Fifth Element and The Outlaw Josey Wales. One exception was A Few Good Men, which performs the same AR switch on Vudu and CinemaNow. Perhaps that might be a clue as to what criteria (studio, encode type, etc.) trigger movies with AR switching.

                    Vudu has a better interface, disc to digital (supports blu-ray and 50% off), and more HD offerings than CinemaNow. However, I view aspect ratio switches of great films like Ben-Hur to be practically unforgivable.

                    Please improve your quality - the competition is catching-up.
                    Mostly people here are trying the HDX version. Personnaly, if I find an incorrect HDX encode I don't bother to check the HD version to see if it is wrong too. CinemaNow doesn't have HDX, so for apples to apples comparison we'd have to check HD encodes.

                    And, yes, people even post 1.85 movies shown in 1.78. I primarily blame the studios, as I doubt the content team is over-cropping films as they encode them, they just use what the studios provide.

                    Comment


                      #85
                      Re: The "Incorrect Aspect Ratio" Thread

                      Originally posted by olarmy96 View Post
                      A 1.85 to 1.78 conversion is relatively minor, but 2.39 to 1.78 is a travesty. FYI, I've noticed that many of these wrong AR movies in this thread are OAR on CinemaNow, such as The Fifth Element and The Outlaw Josey Wales. One exception was A Few Good Men, which performs the same AR switch on Vudu and CinemaNow. Perhaps that might be a clue as to what criteria (studio, encode type, etc.) trigger movies with AR switching.

                      Vudu has a better interface, disc to digital (supports blu-ray and 50% off), and more HD offerings than CinemaNow. However, I view aspect ratio switches of great films like Ben-Hur to be practically unforgivable.

                      Please improve your quality - the competition is catching-up.
                      There are tons of movies that are in the correct AR on Cinemanow. Off the top of my head, I know Deliverance, The Hard Way, Speed 2, Kiss Kiss Bang Bang, and The Road Warrior are 2.35:1 on there, but cropped on VUDU. And I'm sure there are plenty of others. It's frustrating that they can't get this fixed.

                      Comment


                        #86
                        Re: The "Incorrect Aspect Ratio" Thread

                        Can anyone confirm Last Action Hero is incorrect? The 2 minute preview is the correct ratio in HDX.

                        Comment


                          #87
                          Re: The "Incorrect Aspect Ratio" Thread

                          Originally posted by digihed View Post
                          Can anyone confirm Last Action Hero is incorrect? The 2 minute preview is the correct ratio in HDX.
                          Looks like it has been fixed! I'll change the list.

                          Mask of Zorro appears to have been fixed as well.

                          I've added a "Recently Fixed" category on the list so people can check which ones have been updated.

                          Comment


                            #88
                            Re: The "Incorrect Aspect Ratio" Thread

                            Originally posted by olarmy96 View Post
                            Perhaps someone who's more familiar with cinematography can correct me if I'm wrong. Isn't almost everything shot with film either 2.39 or 1.85? Some newer movies shot with digital cameras like Avatar are 1.78 OAR, but if it's film then almost assuredly it's not 1.78.

                            I noticed we aren't tracking movies with OAR 1.85 that are streamed 1.78 on Vudu in this thread. I'd request all movies be presented in OAR. For instance, I noticed that Jurassic Park is presented in 1.85 on CinemaNow but 1.78 on Vudu.

                            A 1.85 to 1.78 conversion is relatively minor, but 2.39 to 1.78 is a travesty. FYI, I've noticed that many of these wrong AR movies in this thread are OAR on CinemaNow, such as The Fifth Element and The Outlaw Josey Wales. One exception was A Few Good Men, which performs the same AR switch on Vudu and CinemaNow. Perhaps that might be a clue as to what criteria (studio, encode type, etc.) trigger movies with AR switching.

                            Vudu has a better interface, disc to digital (supports blu-ray and 50% off), and more HD offerings than CinemaNow. However, I view aspect ratio switches of great films like Ben-Hur to be practically unforgivable.

                            Please improve your quality - the competition is catching-up.
                            Young Guns 2 at 1:78 instead of 2:35 is unacceptable and down right offensive.

                            Comment


                              #89
                              Re: The "Incorrect Aspect Ratio" Thread

                              I noticed They Live (1988) is wrong. Should be 2.35:1 and is 1.78:1 on Vudu.

                              Comment


                                #90
                                Re: The "Incorrect Aspect Ratio" Thread

                                Originally posted by digihed View Post
                                I noticed They Live (1988) is wrong. Should be 2.35:1 and is 1.78:1 on Vudu.
                                Added.

                                Comment

                                Working...
                                X