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Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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Merging Two Vudu Accounts

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  • jeremymc7
    replied
    Last several times I ask it was a firm no. Haven?t heard about anyone getting it done for a long time.

    Luckily, for me, UltraViolet who had ?also? stopped allowing merging accounts opened it one last time before shutting down and I was able to merge my UV (not Vudu) into one UV account and link that one UV account before shutdown. Now I have 98% all in one Vudu account.

    Leave a comment:


  • Stimpy
    replied
    Seriously Vudu, I have not been trying to abuse your system. Vudu has merged my accounts 3 times, thank you. Each time I would lose access to an email account, then later forget my password to vudu. I would open a new account and continue to buy movies. Then I would somehow miraculously recover my old email account, reset my old vudu password, and then have both vudu accounts merged. I was never just trying to get free movies from signing up however thats what happened once or twice because vudu happened to be giving away free movies at the time of signup. All I am asking is you do it one more time, i have this account with 473 movies, and another with 552 movies. Please Vudu stay ahead of the other tech companies, by not saying no to customers.

    Leave a comment:


  • Jgrabill
    replied
    I have contacted Vudu about merging my account with the account my wife accidentally created while converting our d2d. I was told that this was impossible because both accounts have d2d in them. Really? My wife accidentally creates this account, I have both logins and merging the account would make it so I could only do d2d on one account. Why would you not let a one time merge for a customer that made a mistake? Come on Vudu, you can do better.

    Leave a comment:


  • dunham44
    replied
    Re: Merging Two Vudu Accounts

    well if your accounts are merged all uv and non uv will be combined

    Leave a comment:


  • hellmutt
    replied
    Re: Merging Two Vudu Accounts

    But the problem is that you can't share VUDU titles that aren't UV enabled... Right?

    Leave a comment:


  • jeremymc7
    replied
    Re: Merging Two Vudu Accounts

    Policy has been changing on this.

    They started limiting the amount of times this could be done.

    You "should" get a warning if they think it's been abused and tell you last time.

    The share library was introduced as way to get away from combining accounts.

    eGift also allows you to have multiple (redemption) accounts and "buy" movies for a "main" account.

    Still always worth a call.

    Leave a comment:


  • dunham44
    replied
    Re: Merging Two Vudu Accounts

    just call vudu and ask them to merge them together

    Leave a comment:


  • TheMultiMom
    replied
    Re: Merging Two Vudu Accounts

    My husband and I have two separate accounts from before we got married. Now that we are together, we want to put both of our accounts onto one, but we shouldn't have to re-purchase all of the movies in our collections. Any way to merge them so we don't have to keep logging out and logging into each other's accounts???

    Leave a comment:


  • Inuboy1000
    replied
    Re: Merging Two Vudu Accounts

    This is a good idea. I have two Vudu accounts only because each offered a slightly different set of movies I could own for signing up. So I used both of my email addresses to obtain each set of movies. Not to mention had to sign up for two Ultraviolet accounts (which I later merged). It's kind of funny because on my PS3 I can watch all of my movies from all my various accounts, even my two Vudu accounts on one Vudu account. We should be able to merge two of them.

    Leave a comment:


  • dmmalpert
    replied
    Re: Merging Two Vudu Accounts

    Another option is to enter your second email as another another email on your account. You are allowed to share your uv account across (5 or 6 I think) emails.

    Leave a comment:


  • KazuyaM
    replied
    Re: Merging Two Vudu Accounts

    I am starting to see a pattern. Months ago...probably middle of last year, I asked if I could get accounts merged and got a ticket # but they never contacted me.

    Leave a comment:


  • DanielH
    replied
    Re: Merging Two Vudu Accounts

    Originally posted by LeilaHauck View Post
    I'm having the same issue..... Bought a ton of movies on one account and have some on the other account.. need help please.
    Give us a call at (888)554-VUDU. We should be able to help you merge the accounts.

    Leave a comment:


  • LeilaHauck
    replied
    Re: Merging Two Vudu Accounts

    I'm having the same issue..... Bought a ton of movies on one account and have some on the other account.. need help please.

    Leave a comment:


  • SonomaFlyer
    replied
    Re: Merging Two Vudu Accounts

    Originally posted by DanielH View Post
    I may be able to help. What is your case number?
    Customer care sorted it with a brief phone call yesterday, thanks for offering. The case number was 0306-707.

    Watched a Bond movie last night, buying the bundle was well worth it

    Thanks for that tip ydkjman, I'll keep that in mind just in case my wife or I blow it again lol.
    Last edited by SonomaFlyer; 03-07-2013, 01:34 PM. Reason: update

    Leave a comment:


  • ydkjman
    replied
    Re: Merging Two Vudu Accounts

    Originally posted by SonomaFlyer View Post

    I did find that when using my PS3 and my BluRay player upstairs, there's no menu item to "log out" so I couldn't switch accounts even if I wanted to

    It's odd the way they set up the app because if you decide to sell/recycle the BlueRay player for example, there isn't a way to remove the account information so you'd be vulnerable to having your account accessed by others.
    Actually if you log into your account on line, and then go to devices, you can deactivate your PS3 or any other device you have in there and it will log you out and kill the ability to watch movies on the PS3.

    Leave a comment:

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