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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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We only get 5 uploads from a movies we buy at the store?

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    We only get 5 uploads from a movies we buy at the store?

    You know if that's really true.... That sucks!!! I love to watch movies at home, but when I'm on the go I'd like to have those same movies on VUDU. I started looking and buying only the copies that had VUDU or UV so I could get that. Say it aint so I don't like to buy things over the net that I already have. I could take the disk and laptop. Why should I when I can grab my tablet and go to VUDU?

    Re: We only get 5 uploads from a movies we buy at the store?

    Hello Sabrina,

    I don't quite understand what your question or concern is. Can you please rephrase your question so I can give you an answer.


      Re: We only get 5 uploads from a movies we buy at the store?

      I think she meant downloads. She probably heard about the limit of 5 downloads for UltraViolet movies. But that is for the Common File Format, and it hasn't even started yet. Once the CFF is deployed, you will be able to download the files up to five times, and store them on a external hard drive, and then be able to load them on other devices without having to re-download them. I have a 500 GB hard drive for just that reason, plus the 750 GB one on my PC.


        Re: We only get 5 uploads from a movies we buy at the store?

        Originally posted by echopulse View Post
        I have a 500 GB hard drive for just that reason, plus the 750 GB one on my PC.
        Insufficient space...I think 4-6TB is in order, at a minimum. Alas, I only have 4TB waiting (but it is in a RAID array, so really only 2TB with redudency).


          Re: We only get 5 uploads from a movies we buy at the store?

          I received a message that I could only redeem 5 movie codes for my account. I'd never heard of that before. So I thought that maybe I put the code in wrong. After I tried, and tried, and tried. I got a little upset. Then I emailed cust service. we chated for a day or so and they said that they'd help me figure things out. Noone ever answered the question as to only 5. BUT! A day or so later it appeared in my VUDU. I thought that cust. service did it for me. They didn't. I don't know how or why it wouldn't go. I got it now and am very happy..... I still don't know if the only 5 code thing is true or not. A BIG THANKS TO THE PPL AT CUST SERVICE THO!


            Re: We only get 5 uploads from a movies we buy at the store?

            Maximum "Credit" Redemption: 5 (
            Example: $5.00 Credit Redemption / $10 Credit Redemption / etc

            Maximum "Movie" Redemption: Unlimited (
            Example: Django Unchained / Skyfall / Argo / Katy Perry: Part Of Me

            I think you read the thing wrongly.

            Thank you for your recent purchase. To get your movie credits on VUDU, please enter your promotion code in the space below. Limit 5 redemptions per account.