Vudu Forum Guidelines

Vudu Forum Guidelines

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Is there a way to tell when credits expire?

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    Is there a way to tell when credits expire?

    I was wondering if there is a way to tell when credits expire on the account?

    I have been doing a lot of disc to digital, and I have quite a few titles that are unavailable at the moment, which I hope changes in the future. I just don't want to wait too long and then have my credits expire.

    I don't see anywhere on my account that shows an expire date.

    (fingers crossed that Disney jumps on before they expire too)


    Re: Is there a way to tell when credits expire?

    Are you referring to the promotional credits Vudu gave us for using the D2D Beta app? I just used up my credit last night but i believe the credit was good for 10 years; the expiration date was past 2020.

    To see the expiration date for credits look at the Account Info section on the Vudu app for your device. For example, on the Roku's Vudu app going to My Vudu -> Info & Settings -> Account Info allows me to see how much credit i have on my account and any associated expiration date for said credit.


      Re: Is there a way to tell when credits expire?

      Terms and Conditions

      This Promotion is available from May 29, 2013 through August 31, 2013 (the "Promotion Period"). If you create a VUDU account during the Promotion Period or you have an existing account as of the start of the Promotion Period, VUDU will issue you a two dollar ($2.00 USD) credit, which will be automatically applied; however, the credit is only good towards your next conversion of a DVD or Blu-ray disc (each a "disc") via VUDU's In-Home Disc to Digital service. You are limited to one two-dollar ($2.00 USD) credit per user account during the Promotion Period. This credit will expire automatically ninety (90) days from the date on which VUDU issued the credit to you. Additionally, during the Promotion Period, if you convert ten (10) or more discs via VUDU's In-home Disc to Digital service in a single transaction (that is, you add ten (10) or more discs to your cart and check-out), you will receive a fifty percent (50%) discount off the pre-tax subtotal conversion fees for that transaction. These promotional discounts (collectively, the "Promotion") may not be combined with other promotions or offers from VUDU or Walmart or its affiliates. VUDU may declare this Promotion to be void where prohibited or restricted by applicable law. Eligibility for this Promotion, conversion of DVDs or Blu-ray discs, and use of the In-Home Disc to Digital service are subject to VUDU's Terms of Service. This Promotion expires automatically by its own terms by Midnight PST on the last day of the Promotion Period.


        Re: Is there a way to tell when credits expire?

        Sorry, I apologize for not being clear. I was wondering how to tell when the promotional credits that I have added to my account expire. The website does not tell you anywhere. For example if I have $25 in credits from different promotions when does each credit expire?

        The post from rdodolak is helpful. I do wish instead of the app stating that $4.99 credit expires XX/XX/XXXX it would tell me when each/all of the credits expire, not just the one expiring first.