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External hard drive

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    #76
    Re: External hard drive

    Originally posted by aaronwt View Post
    I emailed VUDU support and the response said that they have no way to delete the rental from the box. So I have no choice but to wait until the rental that I've already watched falls off after the 5 day offer for extended viewing. I already watched it and don't want to extend it but there is no way to get it off the box.
    Welcome to my world.

    I think external drive support is a good thing, but it shouldn't be an essential requirement for proper operation of the box.

    I don't think it would be an attraction solution to force all VUDU owners to purchase an external drive to keep their service working properly.

    That's why I'm pushing more for the generic solution to provide a better way to delete content off the box and a better way to recover purchased content when it's intentionally or accidentally deleted.

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      #77
      Re: External hard drive

      Originally posted by redwein View Post
      If it wasn't for the rental being an HDX, there really would be no reason for Vudu to need to keep it on the box even with the 5 day extended viewing offer. It could just keep track of the offer, bump the movie off the box if necessary, and re-download it if you decide to re-rent it. That makes the most sense since I would imagine re-renting the same movie in that period is probably a realatively rare occurrence. They could even do it for HDX but you would have to wait the 4 hours again if you chose to re-rent it. I would imagine fewer people would get as upset at that as you are, justifiably, at the current situation.
      I've already recommended several times that VUDU should offer a manual way to delete movies off the box "and" also a forced auto FIFO delete for people who don't want to or care to take the time to manage their own content.

      Once a few more movies are watched I have a strong feeling that you can predict they are not interested in renewing a previously viewed movie. I believe the whole reason for the extended view originally was to allow people to continue viewing a movie that passed it's 24 hour limit (but a small additional fee).

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        #78
        Re: External hard drive

        Originally posted by HeadHodge View Post
        I think external drive support is a good thing, but it shouldn't be an essential requirement for proper operation of the box.

        I don't think it would be an attraction solution to force all VUDU owners to purchase an external drive to keep their service working properly.

        That's why I'm pushing more for the generic solution to provide a better way to delete content off the box and a better way to recover purchased content when it's intentionally or accidentally deleted.
        Well said. I really think the disk drive should just be a buffering mechanism to make the whole process go smoothly. I see no reason to make such a weak link be the only location for purchased content.

        That being said, I would never purchase a movie if 100% rentability was available. If I purchase anything now, it's because I really want to see it and I can't rent it. Then, I throw it away if need be, essentially making it just an expensive rental. I probably won't ever use Vudu (or any other such device) to store a collection of purchased content. However, I do know that there are others who will so improvements in this area will be very important.

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          #79
          Re: External hard drive

          Originally posted by HeadHodge View Post
          Once a few more movies are watched I have a strong feeling that you can predict they are not interested in renewing a previously viewed movie. I believe the whole reason for the extended view originally was to allow people to continue viewing a movie that passed it's 24 hour limit (but a small additional fee).
          Another option is you could make that a selectable switch in your setting, to either save previously rented movies, for those that want it, and turned off for those who don't.

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            #80
            Re: External hard drive

            Would not need the external drive if we could archieve all movies that we buy.But ,whats the point in the archieve, when u can only do it to certain movies.Its nice to see that more Vudu customers have the same problem that i have.

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