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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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External hard drive

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    #76
    Re: External hard drive

    Originally posted by aaronwt View Post
    I emailed VUDU support and the response said that they have no way to delete the rental from the box. So I have no choice but to wait until the rental that I've already watched falls off after the 5 day offer for extended viewing. I already watched it and don't want to extend it but there is no way to get it off the box.
    Welcome to my world.

    I think external drive support is a good thing, but it shouldn't be an essential requirement for proper operation of the box.

    I don't think it would be an attraction solution to force all VUDU owners to purchase an external drive to keep their service working properly.

    That's why I'm pushing more for the generic solution to provide a better way to delete content off the box and a better way to recover purchased content when it's intentionally or accidentally deleted.

    Comment

      #77
      Re: External hard drive

      Originally posted by redwein View Post
      If it wasn't for the rental being an HDX, there really would be no reason for Vudu to need to keep it on the box even with the 5 day extended viewing offer. It could just keep track of the offer, bump the movie off the box if necessary, and re-download it if you decide to re-rent it. That makes the most sense since I would imagine re-renting the same movie in that period is probably a realatively rare occurrence. They could even do it for HDX but you would have to wait the 4 hours again if you chose to re-rent it. I would imagine fewer people would get as upset at that as you are, justifiably, at the current situation.
      I've already recommended several times that VUDU should offer a manual way to delete movies off the box "and" also a forced auto FIFO delete for people who don't want to or care to take the time to manage their own content.

      Once a few more movies are watched I have a strong feeling that you can predict they are not interested in renewing a previously viewed movie. I believe the whole reason for the extended view originally was to allow people to continue viewing a movie that passed it's 24 hour limit (but a small additional fee).

      Comment

        #78
        Re: External hard drive

        Originally posted by HeadHodge View Post
        I think external drive support is a good thing, but it shouldn't be an essential requirement for proper operation of the box.

        I don't think it would be an attraction solution to force all VUDU owners to purchase an external drive to keep their service working properly.

        That's why I'm pushing more for the generic solution to provide a better way to delete content off the box and a better way to recover purchased content when it's intentionally or accidentally deleted.
        Well said. I really think the disk drive should just be a buffering mechanism to make the whole process go smoothly. I see no reason to make such a weak link be the only location for purchased content.

        That being said, I would never purchase a movie if 100% rentability was available. If I purchase anything now, it's because I really want to see it and I can't rent it. Then, I throw it away if need be, essentially making it just an expensive rental. I probably won't ever use Vudu (or any other such device) to store a collection of purchased content. However, I do know that there are others who will so improvements in this area will be very important.

        Comment

          #79
          Re: External hard drive

          Originally posted by HeadHodge View Post
          Once a few more movies are watched I have a strong feeling that you can predict they are not interested in renewing a previously viewed movie. I believe the whole reason for the extended view originally was to allow people to continue viewing a movie that passed it's 24 hour limit (but a small additional fee).
          Another option is you could make that a selectable switch in your setting, to either save previously rented movies, for those that want it, and turned off for those who don't.

          Comment

            #80
            Re: External hard drive

            Would not need the external drive if we could archieve all movies that we buy.But ,whats the point in the archieve, when u can only do it to certain movies.Its nice to see that more Vudu customers have the same problem that i have.

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