Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

New to VUDU have a question about Disney Digital Copies.?

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    New to VUDU have a question about Disney Digital Copies.?

    Do you no longer get a choice between vudu or I-tunes when you redeem a digital code? When I click on watch this movie now at Disney Movie Rewards it only gives me an I-tunes option, am I missing something? I thought you were given a choice.
    Tags: None
    #2
    Re: New to VUDU have a question about Disney Digital Copies.?

    You can definitely choose Vudu when redeeming a Digital Copy Plus title. I just did it yesterday. It's probably just that the view link is only wired to one service. To be honest, though, I'm not sure how to reach the link you're talking about.

    Comment

      #3
      Re: New to VUDU have a question about Disney Digital Copies.?

      I redeemed one yesterday on their site and then used the code on Vudu's site again. I didn't see the option of Vudu redemption on the actual Disney redemption page, though.

      Comment

        #4
        Re: New to VUDU have a question about Disney Digital Copies.?

        I tried to redeem a code on Vudu but it didn't work.
        I had to go to Disney's site and redeem it there and it I can't get it to work with Vudu at all.

        Comment

          #5
          Re: New to VUDU have a question about Disney Digital Copies.?

          What movie is having the issue?
          It is only newer movies and some of the newer re-releases that come with a VUDU option.

          Also with the new Disney Anywhere if you have Itunes linked to your DMR account I believe it auto claims the Itunes portion leaving the code used unable to claim VUDU (Not certain this is the case as I refuse to use Itunes).

          so before claiming the Points go to
          Vudu redeem site type in name of movie and claim their first
          http://www.vudu.com/ecopy.html
          or go to Disney Plus to claim movie first
          http://www.digitalcopyplus.com/

          Comment

            #6
            Re: New to VUDU have a question about Disney Digital Copies.?

            Originally posted by Jester View Post
            What movie is having the issue?
            It is only newer movies and some of the newer re-releases that come with a VUDU option.

            Also with the new Disney Anywhere if you have Itunes linked to your DMR account I believe it auto claims the Itunes portion leaving the code used unable to claim VUDU (Not certain this is the case as I refuse to use Itunes).

            so before claiming the Points go to
            Vudu redeem site type in name of movie and claim their first
            http://www.vudu.com/ecopy.html
            or go to Disney Plus to claim movie first
            http://www.digitalcopyplus.com/
            I think this is Disney's wonderful way of screwing over the customer and forcing them into using iTunes or their Any where service.

            Comment

              #7
              Re: New to VUDU have a question about Disney Digital Copies.?

              Originally posted by ydkjman View Post
              I think this is Disney's wonderful way of screwing over the customer and forcing them into using iTunes or their Any where service.
              With the new digital copies you actually don't have to redeem on iTunes to get it added to your iTunes account. Once you redeem the movie on your DMA linked Disney Movie Rewards account it will also be added to your iTunes account, without "using" the code. So, you can still use the code for Vudu, Amazon, Target Ticket or Google Play (or whatever the options are for that particular title). So, now there is no need to even use the code for an iTunes redemption. This can also be helpful for families that might not all use the same iTunes account, one person can link DMA with their account while another can redeem the code on iTunes.

              *edit.... also all of your previously redeemed codes from digital copy containing movies on DMR are added to your account. As a bonus The Incredibles is also added. If any of your DMR DC codes were from DVDs they are currently being upgraded to HD. If you have any codes that have been redeemed on iTunes, including the Marvel Universe films (except for the Hulk ones) they will be added to a linked DMA account.

              Comment

                #8
                Re: New to VUDU have a question about Disney Digital Copies.?

                I still don't have The Incredibles in iTunes. My ticket to DMA received a response that had nothing to do with my issue, and now they've ignored my reply for two more weeks.

                Comment

                  #9
                  Re: New to VUDU have a question about Disney Digital Copies.?

                  Originally posted by MaxH View Post
                  I still don't have The Incredibles in iTunes. My ticket to DMA received a response that had nothing to do with my issue, and now they've ignored my reply for two more weeks.
                  Are your iTunes & DMA accounts linked? In DMA, click on the gear at upper right and choose Account; the Connect Accounts page should come up. Is "iTunes" checked there? If not, check it; it should open iTunes and ask you to link the accounts. That step didn't seem obvious to me, yet it's a critical one.

                  Comment

                    #10
                    Re: New to VUDU have a question about Disney Digital Copies.?

                    Originally posted by RBBrittain View Post
                    Are your iTunes & DMA accounts linked? In DMA, click on the gear at upper right and choose Account; the Connect Accounts page should come up. Is "iTunes" checked there? If not, check it; it should open iTunes and ask you to link the accounts. That step didn't seem obvious to me, yet it's a critical one.
                    Also, my buddy couldn't get the process to work in Chrome, he ended up using Firefox and it worked fine.

                    Comment

                      #11
                      Re: New to VUDU have a question about Disney Digital Copies.?

                      Originally posted by Speedaddict81 View Post
                      Also, my buddy couldn't get the process to work in Chrome, he ended up using Firefox and it worked fine.
                      Funny, it worked for me in Chrome...

                      Comment

                        #12
                        Re: New to VUDU have a question about Disney Digital Copies.?

                        Originally posted by RBBrittain View Post
                        Are your iTunes & DMA accounts linked? In DMA, click on the gear at upper right and choose Account; the Connect Accounts page should come up. Is "iTunes" checked there? If not, check it; it should open iTunes and ask you to link the accounts. That step didn't seem obvious to me, yet it's a critical one.
                        Yes, I linked them back when I opened the account weeks ago. And removed and relinked. Still nothing.

                        Originally posted by Speedaddict81 View Post
                        Also, my buddy couldn't get the process to work in Chrome, he ended up using Firefox and it worked fine.
                        Thanks, I tried it in Firefox, but that didn't work either. Maybe I'll try it on my Windows7 computer instead of my MacBook.

                        Comment

                          #13
                          Re: New to VUDU have a question about Disney Digital Copies.?

                          Originally posted by MaxH View Post
                          I still don't have The Incredibles in iTunes. My ticket to DMA received a response that had nothing to do with my issue, and now they've ignored my reply for two more weeks.
                          Here are some tips that may help you or others:

                          -Are you looking under iTunes Store, then Purchased (under quick links), then movies?

                          -If you are looking in your library make sure you have the option checked to show movies in the
                          cloud (preferences-->store-->show iTunes in the Cloud purchases) and also under preferences-->general, make sure you have Movies checked under sources.

                          -Also may want to make sure your iTunes is the latest version.

                          -Sign out of Itunes, close and reopen to force a refresh.

                          -Does iTunes show your account is linked: Click on your sign in name to go to account info, at the end of the first section "Apple ID Summary" There should be a statement saying Disney Movies Anywhere: Your account is connected to your Disney Movies Anywhere account.

                          Comment

                            #14
                            Re: New to VUDU have a question about Disney Digital Copies.?

                            All,

                            Please don't forget that Steve Jobs ' Family (Apple) are major owners of Disney stocks after they aquired Pixar from Jobs which is the reason for a preference to itunes.

                            dayglo777

                            Comment

                              #15
                              Re: New to VUDU have a question about Disney Digital Copies.?

                              Similar to above poster.

                              I was looking at my DMA account and compared it to my iTunes and wondered why all the movies weren't coming up in iTunes after adding to DMA. As it was supposed to be crosslinked and titles should go back AND forth.

                              Anyhow I remembered something similar when iTunes updated to 1080p and I weren't getting any of them in my iTunes. GOGGLE was my friend (again) and told me to goto iTunes store homepage, purchased link, movies tab, titles NOT in iTunes (on computer) and there they all were will iCloud symbols waiting to be downloaded and added to my iTunes. I clicked off all the titles (about 20, been busy adding to DMA lately) and it's still downloading after 24 hours, on a FIOS connection.

                              =)

                              Titles are there, you just need to know where to look.

                              Comment

                              Previous template Next
                              Working...
                              X