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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Rent to Own? Reduced purchase price after rental

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    Rent to Own? Reduced purchase price after rental

    I have been a loyal Vudu user for a couple years and I absolutely love it! I have converted my entire library and now have 500+ titles. With that said, I do have a couple of suggestions that I believe could be amazing improvements for the Vudu customer and potentially increase success for Vudu!

    1. After a movie is rented, within the allotted rental period, there should be an option to purchase the movie at the purchase rate LESS the rental fee already paid. Usually I know what movies I will want to own before I have to make that difficult decision to rent or buy, but there is often enough hesitation because I am just not certain. In those cases, I simply decide to rent instead only to find that in some instances and to my surprise, I REALLY liked the title but springing another $20-30 is just not an easy pill to swallow after having already paid $7. If VUDU was able to offer this option for their customers, I believe you would see an increase in purchases overall. It would be a "like it, buy it" but only within the rental period and then the purchase fee would be full price again. If this is not feasible as an option, perhaps an alternative to this would be to allow a user to "Return" a purchased title, if within the typical rental timeframe (24 hrs from playing the title) they opted to return the title and they would then only be charged the rental fee. This would be basically a "No risk purchase" for loyal Vudu customers.....

    2. Perhaps this is specific to the Vudu enabled device I use and therefore not relevant to others but without having used another device, I would like to make 2 suggestions in regards to My Vudu library.
    A. When I purchase a "bundled" item, for example Pain and Gain with Italian Job, I would like the two titles to separate once they are in my library. This allows me to locate either title more easily without having to recall that Italian Job is actually located in the "P" section with Pain and Gain. It's understandable if the titles need to remain marked that they were purchased as a bundled product but perhaps this could be noted once you select the movie and rare viewing the description, etc.

    B. Another suggestion in regards to the My Vudu library would be to have an option for sorting such as User or Custom. I have several titles which are sequels, trilogies, etc but due to variances in the title formats, sorting them alphabetically doesn't put them in a true order. Perhaps if a user was able to start with a current sorting option, such as alphabetical, and then move titles around and finalize in a Custom/User list. Again, this may be more specific to the Vudu enabled device rather than Vudu application itself....

    I sincerely hope that you consider my first suggestion as I personally have had several instances where I would have gladly sprung for another $18 or so additional dollars to own a title I enjoyed if given the opportunity but purchasing a movie for the full purchase price after having already spent $7 to rent felt like to large of a financial investment just for only a digital copy.

    #2
    Re: Rent to Own? Reduced purchase price after rental

    Why are you posting this on more than one thread?

    Comment


      #3
      Re: Rent to Own? Reduced purchase price after rental

      Yeah, I already made this suggestion about applying the rental cost to the purchase cost a long time ago. Vudu didn't seem to think it was a good idea I guess. Funny, because there's plenty of movies that I would have bought after renting but didn't because I wasn't going to spend over that amount. I think Vudu is losing out on revenue with this model rather than the opposite.

      Comment


        #4
        Re: Rent to Own? Reduced purchase price after rental

        Vudu might not be the ones making that decision.

        Comment


          #5
          Re: Rent to Own? Reduced purchase price after rental

          Suggesting this feature is the reason I registered here. It was a question in the survey I answered yesterday, so maybe it will happen.

          Comment


            #6
            Re: Rent to Own? Reduced purchase price after rental

            Originally posted by Slingload View Post
            Vudu might not be the ones making that decision.
            That's correct. We've had offers like this in the past but that was always done on a per title, per studio basis. We'd love to offer this for all content on VUDU but then all of the studios would need to sign off on it.
            Vudu Forum Moderator

            Comment


              #7
              Re: Rent to Own? Reduced purchase price after rental

              Originally posted by JohnA View Post
              That's correct. We've had offers like this in the past but that was always done on a per title, per studio basis. We'd love to offer this for all content on VUDU but then all of the studios would need to sign off on it.
              Why couldn't VUDU only report the sale after the decision is made at end of viewing. If a person rents it - and decides to not buy - you report the revenue as a rental. If decision to buy at end - you change the "rental" to a purchase.

              I purchased 99% of my digital videos on Amazon. It would take a lot for me to decide to change services. This option - would do it - I would change for this.

              It would also be nice since we never own the content - we just lease it (according to license agreements) - to transfer licensing from Amazon to all Vudu somehow (who wants to manage 5 different video services).

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