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Fandango at Home Forum Guidelines
Fandango at Home Forum Guidelines
The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.
Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.
Fandango at Home Forum Guidelines
The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.
Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.
Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:
1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.
Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.
Terms of Use - User Comments, Feedback, Reviews, Submissions
For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."
You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:
1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.
Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.
Terms of Use - User Comments, Feedback, Reviews, Submissions
For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."
You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.
Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.
Fandango at Home Forum Guidelines
The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.
Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.
Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:
1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.
Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.
Terms of Use - User Comments, Feedback, Reviews, Submissions
For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."
You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:
1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.
Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.
Terms of Use - User Comments, Feedback, Reviews, Submissions
For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."
You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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where is my $50 movie credit from the christmas special?
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Re: where is my $50 movie credit from the christmas special?
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Re: where is my $50 movie credit from the christmas special?
And let's make it clear here - no one is losing money. You're having to put $20 you might not have expected on your VUDU account that you can use for purchases or rentals. But you're not losing money.
It would be nice if the requirement were listed on the webpage when you ordered the "holiday special" just to alleviate this as a sore point. But there is nothing inappropriate or unfair happening here.
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Re: where is my $50 movie credit from the christmas special?
Originally posted by bluedrop View Postyou all must understand its a very appealing thing for a company to overlook in todays economy seeing is you need credits to get the thing working, especially around christmas/new years for whence the unit special runs :/
makes me sad
And what do you do if you decide you don't like your gift? Return it? Re-Gift it? If you do either of those how do you deactivate the box to protect your personal info?
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Re: where is my $50 movie credit from the christmas special?
you all must understand its a very appealing thing for a company to overlook in todays economy seeing is you need credits to get the thing working, especially around christmas/new years for whence the unit special runs :/
makes me sad
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Re: where is my $50 movie credit from the christmas special?
Originally posted by jokeysmurf View PostBut yeah, if they wanted a very robust registration system they would have to take these into account. This just proves it's a hard thing to get right the first time, so I'm giving them a pass.
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Re: where is my $50 movie credit from the christmas special?
Originally posted by Nded View PostIt does fly for registering "gifts" bought by somebody else, and there's also scenarios where folks might want their Vudu purchase on one card, and their recurring rental on a different card. This is not to say I don't agree with you on the point of needing to make this process and charge more transparent. I just like to find exceptions to the rule
But yeah, if they wanted a very robust registration system they would have to take these into account. This just proves it's a hard thing to get right the first time, so I'm giving them a pass.
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Re: where is my $50 movie credit from the christmas special?
Originally posted by jokeysmurf View PostIf I bought the Vudu through their online site, then I think they are able to know my card is valid. The idea they need to charge another $20 to prove it's a valid card just doesn't fly.
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Re: where is my $50 movie credit from the christmas special?
Originally posted by HeadHodge View PostYes.... It's really not about the money, just the principle. Even though I can afford to blow $20 bucks, I still would not be happy paying it, when in concept I'm supposed to have $200 on my account to rent movies with.
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Re: where is my $50 movie credit from the christmas special?
Originally posted by rstone View PostI can see how that might rub people the wrong way.
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Re: where is my $50 movie credit from the christmas special?
Originally posted by NA9D View PostOK guys. Let's look at the reality:
Normal price of Vudu box = $300.
Normal initial movie charge = $20
Your Outlay: $320
Christmas special Price of Vudu box = $100
Outlay for credit to get price = $50
Normal initial movie charge = $20
Your Outlay: $170
For Pete's freaking sake folks it isn't greed. You are getting the box for HALF price. How can you call half price, a 50% discount GREED? That's just not conceivable.
You are going to spend the $20 anyhow so who cares. The fact is the way Vudu's accounting system is set up, it requires an initial setup with a charge of at least $20. This is VERY common in just about any pre-pay system. They have to be able to charge your card if anything to verify its validity and set up the account and all. You'd have to do this at some point so just get it out of the way now.
If you are that worried about 20 bucks, you probably shouldn't be buying VOD toys because you'll be spending a lot more than that on movie rentals and purchases.
Like I said, $20 is not a big deal, its the principal that counts. People like to know up front what they are required to pay. There is no excuse here, but I agree it is a minimal issue by and large. I would just encourage Vudu to try a bit harder and be more transparent. I don't believe it was anything but an oversight on their part.
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Re: where is my $50 movie credit from the christmas special?
Well, I do agree that people could be upset - particularly with the $200 credit from Best Buy. However, I still think that given the extremely good deal for this, the end cost to the user is still way, way better than what it would be otherwise.
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Re: where is my $50 movie credit from the christmas special?
Originally posted by NA9D View PostThey have to be able to charge your card if anything to verify its validity and set up the account and all. You'd have to do this at some point so just get it out of the way now.
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Re: where is my $50 movie credit from the christmas special?
OK guys. Let's look at the reality:
Normal price of Vudu box = $300.
Normal initial movie charge = $20
Your Outlay: $320
Christmas special Price of Vudu box = $100
Outlay for credit to get price = $50
Normal initial movie charge = $20
Your Outlay: $170
For Pete's freaking sake folks it isn't greed. You are getting the box for HALF price. How can you call half price, a 50% discount GREED? That's just not conceivable.
You are going to spend the $20 anyhow so who cares. The fact is the way Vudu's accounting system is set up, it requires an initial setup with a charge of at least $20. This is VERY common in just about any pre-pay system. They have to be able to charge your card if anything to verify its validity and set up the account and all. You'd have to do this at some point so just get it out of the way now.
If you are that worried about 20 bucks, you probably shouldn't be buying VOD toys because you'll be spending a lot more than that on movie rentals and purchases.
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Re: where is my $50 movie credit from the christmas special?
Originally posted by redwein View PostI wonder if this is somehow related to the fact that the promo bucks can't be used for adult content. Not that they assume that you are going to watch it, just that the promo bucks aren't really the same as real bucks and the system just may make you always have some real bucks on account. Just a thought.
They credited my account the $50 when I brought it to their attention, however they did not offer to subtract the $20 charge. I didn't make an issue out of it because the amount is not important to me, but I do find it irksome. I'll chalk it up to inexperience on their part. They are growing fast, it can be hard to scale with expectations. I'm still on balance happy so far, I have more critical viewing to do however.
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Re: where is my $50 movie credit from the christmas special?
I wonder if this is somehow related to the fact that the promo bucks can't be used for adult content. Not that they assume that you are going to watch it, just that the promo bucks aren't really the same as real bucks and the system just may make you always have some real bucks on account. Just a thought.
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