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BestBuy Vudu deal return policy?

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  • NA9D
    replied
    Re: BestBuy Vudu deal return policy?

    Originally posted by tivoboy View Post
    my BB credit did indeed get credited. I put in a support request for it though, so that might have helped.

    Strangely, on the BB site, it STILL shows that the 200$ credit is available, even though the details of the deal on the BB site show it ended on 12/31
    Perhaps because you have until 1/15 to activate and they have got their wires crossed?

    Leave a comment:


  • tivoboy
    replied
    Re: BestBuy Vudu deal return policy?

    my BB credit did indeed get credited. I put in a support request for it though, so that might have helped.

    Strangely, on the BB site, it STILL shows that the 200$ credit is available, even though the details of the deal on the BB site show it ended on 12/31

    Leave a comment:


  • techm8n
    replied
    Re: BestBuy Vudu deal return policy?

    Originally posted by Nded View Post
    Keep in mind that on the last day you can rent movies and they will typically have a 30 day watch window, which means you really have 15 weeks to watch the 26 movies.

    AND

    You could go ahead an purchase a few titles that you consider keepers - which would be better than seeing the Vudu Bucks go down the drain.
    Good idea. Thanks.

    Leave a comment:


  • NA9D
    replied
    Re: BestBuy Vudu deal return policy?

    Bottom line is that you are going to have to pay for whatever amount of the balance is that you used.

    Leave a comment:


  • Nded
    replied
    Re: BestBuy Vudu deal return policy?

    Originally posted by techm8n View Post
    I still have a balance of $158.07 which I need to use it up by 03/23. Based on my movie rentals, I won't be able to utilize it all. I'd have to watch about 26 movies in the next 11 weeks. That's over 2 movies per week which I don't watch.
    Keep in mind that on the last day you can rent movies and they will typically have a 30 day watch window, which means you really have 15 weeks to watch the 26 movies.

    AND

    You could go ahead an purchase a few titles that you consider keepers - which would be better than seeing the Vudu Bucks go down the drain.

    Leave a comment:


  • aaronwt
    replied
    Re: BestBuy Vudu deal return policy?

    Originally posted by tivoboy View Post
    Does anyone know how this 200$ credit is applied? I just setup a box for a family member which I ordered over the holidays. When I set everything up, It didn't ask for a code or anything to make sure the 200$ was applied.
    They know the boxes that BestBuy has. I know I just entered the box info online and a box popped up thanking me for purchasing it from BestBuy and then when I looked at my balance the credit was there.

    Leave a comment:


  • tivoboy
    replied
    Re: BestBuy Vudu deal return policy?

    Does anyone know how this 200$ credit is applied? I just setup a box for a family member which I ordered over the holidays. When I set everything up, It didn't ask for a code or anything to make sure the 200$ was applied.

    Leave a comment:


  • techm8n
    replied
    Re: BestBuy Vudu deal return policy?

    Originally posted by Rusdude View Post
    Yes, it's up to Best Buy to allow you a return. But since the box price is ultimately the same, I don't know if it'd be worth dealing with BB drones just to save on tax.

    Also, don't forget that you actually have 5 months to use the credits: 4 months to BUY/RENT movies + 30 days to start watching them.
    I still have a balance of $158.07 which I need to use it up by 03/23. Based on my movie rentals, I won't be able to utilize it all. I'd have to watch about 26 movies in the next 11 weeks. That's over 2 movies per week which I don't watch.

    Leave a comment:


  • aaronwt
    replied
    Re: BestBuy Vudu deal return policy?

    Originally posted by Nded View Post
    I would say that is a Best Buy store decision - they are the ones you have to convince to give you your money back - not Vudu. The Vudu company doesn't have your money, they are just holding your rental credits.

    The Best Buy return policy is posted at http://www.bestbuy.com/site/olspage....32&id=cat12098 and it doesn't appear to be to your advantage.
    Around the holidays they have a longer return policy so it might be covered under that.
    But there also might be a restocking fee.

    personally I think it would be easiest to just use the credits. They do go very fast. Mine are down to a few dollars after less than 2 months.

    Leave a comment:


  • Nded
    replied
    Re: BestBuy Vudu deal return policy?

    Another thing to keep in mind is we don't have any idea how long the $99 special is going to be available. This whole return/repurchase scenario could blow up in your face if you ended up having to pay $299 (the price before Best Buy promo) and got no credits.

    Leave a comment:


  • Rusdude
    replied
    Re: BestBuy Vudu deal return policy?

    Yes, it's up to Best Buy to allow you a return. But since the box price is ultimately the same, I don't know if it'd be worth dealing with BB drones just to save on tax.

    Also, don't forget that you actually have 5 months to use the credits: 4 months to BUY/RENT movies + 30 days to start watching them.

    Leave a comment:


  • Nded
    replied
    Re: BestBuy Vudu deal return policy?

    Originally posted by techm8n View Post
    It's past 30 days since I purchased it. Will they still accept the return?
    I would say that is a Best Buy store decision - they are the ones you have to convince to give you your money back - not Vudu. The Vudu company doesn't have your money, they are just holding your rental credits.

    The Best Buy return policy is posted at http://www.bestbuy.com/site/olspage....32&id=cat12098 and it doesn't appear to be to your advantage.

    Leave a comment:


  • techm8n
    replied
    Re: BestBuy Vudu deal return policy?

    It's past 30 days since I purchased it. Will they still accept the return?

    Leave a comment:


  • Nded
    replied
    Re: BestBuy Vudu deal return policy?

    I believe the deal is "If BX100 is returned to Best Buy for refund or credit, CUSTOMER?S CREDIT CARD WILL BE CHARGED FOR PORTION OF PRE-PAID MOVIE CREDIT THAT HAS BEEN USED. "

    Details on the promo are posted at http://www.vudu.com/vudu_promotion.html

    P.S. You'll lose any purchased content you've bought, as they won't let you transfer it to a new box.

    Leave a comment:


  • techm8n
    started a topic BestBuy Vudu deal return policy?

    BestBuy Vudu deal return policy?

    Does anyone know what the return policy is for the Vudu box purchased at BestBuy? I got the $299 with $200 movie credit and I want to return it so I can purchase the $99 deal Vudu box only.
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