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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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'loading vudu labs...' hangs

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    'loading vudu labs...' hangs

    Hi everyone, just got a vudu, love it.
    one problem so far, when i click the 'vudu labs' tab the 'loading vudu labs...' splash screen pops up and just freezes. Ive given it quite some time on a few occasions and nothing has happened. some times it will allow me to press the 'back' button, to get back to the home screen, and some times i have to power off the box to get back. any ideas?
    thanks!

    #2
    Re: 'loading vudu labs...' hangs

    Originally posted by Beejarah View Post
    Hi everyone, just got a vudu, love it.
    one problem so far, when i click the 'vudu labs' tab the 'loading vudu labs...' splash screen pops up and just freezes. Ive given it quite some time on a few occasions and nothing has happened. some times it will allow me to press the 'back' button, to get back to the home screen, and some times i have to power off the box to get back. any ideas?
    thanks!
    Post your system ID here and one of the engineers can peek at your box and see what has happened. Be sure to indicate the approximate time(s) you tried Vudu Labs and failed.

    Comment


      #3
      Re: 'loading vudu labs...' hangs

      the system ID is 0xa9f3

      I just tried to load it again at 3:28 pm pacific with no luck.

      thanks!

      BJ

      Comment


        #4
        Re: 'loading vudu labs...' hangs

        and now i just tried again and it worked almost instantly.
        hopefully it continues to work, ill keep you posted,
        thanks again for the help

        BJ

        Comment


          #5
          Re: 'loading vudu labs...' hangs

          Originally posted by Beejarah View Post
          and now i just tried again and it worked almost instantly.
          hopefully it continues to work, ill keep you posted,
          thanks again for the help

          BJ
          That's what I call service!

          Comment


            #6
            Re: 'loading vudu labs...' hangs

            well it is acting up again. If it hangs on the 'loading vudu labs...' i can usually press the back button, then press the vudu labs tab again and it will load properly. however, now a couple times it has immediately rebooted my vudu box when i do this. any ideas what is happening?

            thanks as usual

            BJ

            Comment


              #7
              Re: 'loading vudu labs...' hangs

              Can you tell us what sort of networking settings you have? Do you use DHCP to give the box an IP address or did you set it up for a fixed address? If you have no clue as to what I am saying, that is answer enough! Anyhow, I've seen problems with Vudu Labs and fixed IPs on the Vudu box, so that might be the problem if you have it set up that way.

              Comment


                #8
                Re: 'loading vudu labs...' hangs

                i currently use DHCP to handle the IP, and it is wired (50' cat-6) directly to my router. comcast business line = 20Mb/s down, 4 up. sorry for the late response, I was out of town for a week. i have found that if it does hang, i can 'go back' and try again - usually sucessfully.

                thanks again for the support on here!

                BJ

                Comment


                  #9
                  Re: 'loading vudu labs...' hangs

                  It almost sounds to me like a DNS issue - your box isn't able to get the IP address of one of the servers it needs to connect to for Vudu labs.

                  You may want to open a support request with customer service. They should be able to pull the logs from your box and see what is going on.

                  Comment

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