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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Regarding Sony UHD UV copies, Vudu, Movies Anywhere, and how to watch today.

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    Regarding Sony UHD UV copies, Vudu, Movies Anywhere, and how to watch today.

    First of all, if you want to view your Sony 4K digital copies, you can currently redeem them at Movies Anywhere and have access to the UHD/4k versions on Google and Amazon. I did this for 'Crouching Tiger' and 'Starship Troopers', both titles not availble on Vudu in UHD.

    Now, regadring the Sony 4K UHD titles in our Ultraviolet lockers, I contacted Movies Anywhere chat. I was looking for a way to get those licenses out and over to the MA partners. For reference, the movies are 'The Fifth Element', 'Bram Stokers Dracula', 'Life (2017)', and the 'Close Encounters' three pack.

    The rep on the Movies Anywhere chat did some research and sent a follow up email. Here is my exchange:

    MA - Thank you for connecting with Movies Anywhere (MA)! We are sending you this email as a follow up to the situation you are experiencing. After discussing this situation with a specialist, we have found that as long as UV is connected to the VUDU account, the movies should port over to MA as the format seen on UV, as long as VUDU accepts the format UV is porting through.

    So, simply put:
    UHD Movie > UV > (if VUDU accepts the UHD format) UHD > VUDU > MA > other retailers.
    UHD Movie > UV > (if VUDU does not accept the UHD format) HD > VUDU > MA > other retailers

    As always, please refer to the back of the physical case of the movie and redemption slips for details of how the formats will be redeemed and ported with other retailers as studios have conditions and restrictions.

    If you have any questions or see any descripencies to this, please let us know.

    ME - Thank you. I have a follow up question. When a title I have as UHD UV, that does not have a Vudu UHD release gets a Vudu UHD, will it automatically update my MA account? Is it expected there will be a time where MA stops transferring UV license through Vudu? I just would hate for them to not transfer in the future when Vudu gets the UHD versions.

    MA - For the first question, when/if a movie in UV becomes UHD then VUDU allows the porting of this movie to be UHD, we are unable to guarantee that it will automatically port into MA as such. Since UV is a "third-party" locker, we are unable to guarantee the services that come from them. We do know that if UV is connected to VUDU and VUDU is connected to MA the movie will port over if it is from a supported film studio.

    We do not have information in regards to the services between UV and MA. If something were to change the information will be shared with the users through the app or website.

    If you have any further questions, please let us know and we will gladly assist you. seems that if you want be able to watch your Sony 4K digital copies, they need to be redeemed at Movies Anywhere and watched over at Amazon or Youtube. The format we get at MA from our UV library is dependant on what VUDU if I read this right, going forward, if you own the UHD version of a movie and Vudu only offers the SD version, MA will only give you the SD version. Since we have no word from Vudu on when we will have access to Sony UHD UV titles, and that MAY happen after Movies Anywhere stops porting Ultraviolet titles from Vudu (nobody said it would last forever), we may never get your Sony UHD titles out of our Ultraviolet locker and onto a playable platform. If you have the codes and you want to watch them, it seems the only option is to say "forget you" to Vudu and use Google and Amazon for your 4K MA playback.

    Good post! Good to know. I am fortunate in that I never redeemed any Sony UHD codes as of yet. I read that they just completed the integration with Movies Anywhere, so at least now there is a safe place to redeem Sony UHD codes. Hope Vudu will be adding Sony UHD titles en masse now that HDR10 is active...


      Sony could have fixed this by allowing a direct in the same way Disney did and transfering the existing sony library in its entirety to MA


        Does anyone at Vudu know when they will be offering access to our Sony UHD Ultraviolet movies?


          Waiting for my copy of Concussion to show UHD on VUDU.