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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu Insta Watch

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  • Tracer
    replied
    Re: Vudu Insta Watch

    I purchased a number of blurays which showed up automatically in my Vudu account all as HDX except for Backdraft which showed up as SD. I submitted a ticket to support but, never heard back.

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: Vudu Insta Watch

    ANy word on if Maleficent will be a Instawatch title? I know that most Disney titles are not (so far), but the sticker we saw on Guardians of the Galaxy indicates that it will be.

    Leave a comment:

  • swiss21
    replied
    Re: Vudu Insta Watch

    Few questions:

    1. How do you unlink?
    2. If you unlink, can you link a different account?
    3. What happens if your email address is shared between V and W? Do the accounts remain separate for the purposes of acct management? Specifically payment methods.

    Thanks.

    Leave a comment:

  • nyc20012001
    replied
    Re: Vudu Insta Watch

    Originally posted by DanielH View Post
    How long ago did you receive the shipping notice?
    Days ago. I also responded to your e-mail. Thanks Dan!!

    Leave a comment:

  • Favre316
    replied
    Re: Vudu Insta Watch

    I'd like to ask again regarding Unlinking my vudu and walmart accounts. Here's my situation. The email linked to my Vudu account, I have a walmart account with the same email.

    I absolutely cannot place an online order with that account. My orders are immediately canceled. That means no instawatch for online orders. Walmart CS has been useless and can't answer why this happens

    Does anyone have any advice?

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Vudu Insta Watch

    Originally posted by nyc20012001 View Post
    I'm having trouble with an online order. My reference number is: 141027-000216
    How long ago did you receive the shipping notice?

    Leave a comment:

  • nyc20012001
    replied
    Re: Vudu Insta Watch

    Originally posted by DanielH View Post
    Our apologies for the banner not showing on Walmart.com purchases. We're working with Walmart to correct this and should have a fix in place shortly.

    Please keep in mind that not all Walmart.com purchases will be available for Instawatch. Once the above fix is in place, it should give you an idea if you should have received the Instawatch email our not.
    I'm having trouble with an online order. My reference number is: 141027-000216

    Leave a comment:

  • rdodolak
    replied
    Re: Vudu Insta Watch

    If your WM and Vudu accounts use the same email address do you have to link them for this to work correctly? My accounts on both sites use the same email address but when I log into my WM account, under My Account -> Vudu Account History, it shows my WM account hasn't been linked to Vudu.

    EDIT: I found the answer in the FAQ. I also placed an order and received the Vudu email with the digital copy redemption link with no problem.

    http://www.vudu.com/instawatch/faq/

    Leave a comment:

  • johnmccann1976
    replied
    Re: Vudu Insta Watch

    Originally posted by DanielH View Post
    Our apologies for the banner not showing on Walmart.com purchases. We're working with Walmart to correct this and should have a fix in place shortly.

    Please keep in mind that not all Walmart.com purchases will be available for Instawatch. Once the above fix is in place, it should give you an idea if you should have received the Instawatch email our not.
    I just pre-ordered a couple movies and it worked perfectly got an email within an hour woot woot

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Vudu Insta Watch

    Our apologies for the banner not showing on Walmart.com purchases. We're working with Walmart to correct this and should have a fix in place shortly.

    Please keep in mind that not all Walmart.com purchases will be available for Instawatch. Once the above fix is in place, it should give you an idea if you should have received the Instawatch email or not.
    Last edited by DanielH; 10-29-2014, 08:51 AM. Reason: spelling

    Leave a comment:

  • johnmccann1976
    replied
    Re: Vudu Insta Watch

    Originally posted by madmod20061 View Post
    I've done 2 pre-orders (Hobbit DOS extended and Deliver us from Evil) but neither offered me the option of store pick up but gave free shipping. Hobbit still added instantly but I had to wait a few hours for Deliver Us From Evil email to arrive.
    That's cool maybe Ill give it another try but how can you tell if it's available for instawatch? Is it basically all UV studios?

    Leave a comment:

  • madmod20061
    replied
    Re: Vudu Insta Watch

    Originally posted by johnmccann1976 View Post
    Oh good I thought I was losing my mind lol! Yeah I did not have any luck with my online shipping order either. I received it but never got an email from them with a code but they are aware of it. Were any of the orders you did for store pickup preorders? Walmart is pretty far from my house it would be nice to be able to pre order a movie and have access to the early digital release and have the physical copy even if I have to drive 30 miles to pick it up lol.

    I've done 2 pre-orders (Hobbit DOS extended and Deliver us from Evil) but neither offered me the option of store pick up but gave free shipping. Hobbit still added instantly but I had to wait a few hours for Deliver Us From Evil email to arrive.

    Leave a comment:

  • johnmccann1976
    replied
    Re: Vudu Insta Watch

    Originally posted by madmod20061 View Post
    Yes. It's been gone since last week. It wasn't very accurate anyway. Most of the movies I've gotten added to my library did not have the banner. It seems to be any movie by the participating studios that are available on Vudu seem to work. Even non UV titles. Someone on another forum said Captain America even worked for me (Probably since it used to be Paramount).

    On another note, I've had more luck with ordering a movie for store pick up one at a time than in a group. My $50+ order with free shipping did not work (I returned it this weekend) but when I re-ordered 1 by 1 for store pick up they were immediately added to my account.
    Oh good I thought I was losing my mind lol! Yeah I did not have any luck with my online shipping order either. I received it but never got an email from them with a code but they are aware of it. Were any of the orders you did for store pickup preorders? Walmart is pretty far from my house it would be nice to be able to pre order a movie and have access to the early digital release and have the physical copy even if I have to drive 30 miles to pick it up lol.

    Leave a comment:

  • madmod20061
    replied
    Re: Vudu Insta Watch

    Originally posted by johnmccann1976 View Post
    Has anyone noticed that the instawatch banner is missing from eligible titles?
    Yes. It's been gone since last week. It wasn't very accurate anyway. Most of the movies I've gotten added to my library did not have the banner. It seems to be any movie by the participating studios that are available on Vudu seem to work. Even non UV titles. Someone on another forum said Captain America even worked for me (Probably since it used to be Paramount).

    On another note, I've had more luck with ordering a movie for store pick up one at a time than in a group. My $50+ order with free shipping did not work (I returned it this weekend) but when I re-ordered 1 by 1 for store pick up they were immediately added to my account.

    Leave a comment:

  • johnmccann1976
    replied
    Re: Vudu Insta Watch

    Has anyone noticed that the instawatch banner is missing from eligible titles?

    Leave a comment:

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