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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu Insta Watch

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    #46
    Re: Vudu Insta Watch

    Originally posted by Fofer View Post
    I'm curious to know if Indiana Jones titles would actually work, anyway... (given that the page has no InstaWatch banner.)

    I'm also looking at buying The Lego Movie. Is there any way to tell if the DVD version will give me SD, HD or HDX version on Vudu? Or must I buy the Blu-Ray version just to hope for HDX? I don't like using the Blu-Ray of my PS3 for movies, I'd rather ay for the DVD and Vudu/HDX combo, if possible...
    From what I've read on other sites it's the same as normal. DVD=SD and Blu Ray=HDX. One person did mention getting an SD copy on a blu ray though.

    Comment


      #47
      Re: Vudu Insta Watch

      So much for the insta part. It's been well over 24 hours since I ordered on walmart.com. The only email I've received lately is one from walmart reminding to complete the order....which of course was completed.

      Comment


        #48
        Re: Vudu Insta Watch

        Originally posted by gabeg View Post
        So much for the insta part. It's been well over 24 hours since I ordered on walmart.com. The only email I've received lately is one from walmart reminding to complete the order....which of course was completed.
        Online orders don't show up til they ship. Then it still took about 24 hours to get the email saying my digital copy was ready. You won't get anything til it ships though.

        Comment


          #49
          Re: Vudu Insta Watch

          Has anyone gotten a pleasant surprise using the Walmart Savings Catcher app to add your purchased movies onto the library? I purchased The Fockers ($10) and Home Alone ($13) DVD bundles and each bundle stated that only one movie in the bundle is available for digital. After using the app to scan my receipt, I received an email showing the entire bundle.

          Comment


            #50
            Re: Vudu Insta Watch

            Does the Savingscatcher app automatically associate with your VUDU account if they use the same email address? I've entered a couple of different receipts over 72 hours ago and the InstaWatch copies have not shown up at all in my VUDU account. It seems to have been linked when I log-in over at Walmart.com, I can see my VUDU library from there. The two accounts were created separately, despite using the same email address. I dread having to possibly deal with VUDU's support staff every time I buy a Blu-ray at Walmart.

            Comment


              #51
              Re: Vudu Insta Watch

              Originally posted by Phantomstranger View Post
              Does the Savingscatcher app automatically associate with your VUDU account if they use the same email address? I've entered a couple of different receipts over 72 hours ago and the InstaWatch copies have not shown up at all in my VUDU account. It seems to have been linked when I log-in over at Walmart.com, I can see my VUDU library from there. The two accounts were created separately, despite using the same email address. I dread having to possibly deal with VUDU's support staff every time I buy a Blu-ray at Walmart.
              You may have created a separate account from your main VUDU account. Send me a private message including your email address. I'll see if i can help.
              Dan H.
              VUDU QA

              Comment


                #52
                Re: Vudu Insta Watch

                I'm wondering if maybe they are having more issues now. I have an online order that shipped on Monday and still nothing. They were all movies with banner on them.

                Comment


                  #53
                  Re: Vudu Insta Watch

                  Originally posted by madmod20061 View Post
                  I'm wondering if maybe they are having more issues now. I have an online order that shipped on Monday and still nothing. They were all movies with banner on them.
                  When I placed my order yesterday, none of the movies had a banner. Absolutely none of them at all.

                  Comment


                    #54
                    Re: Vudu Insta Watch

                    I purchased a few titles from walmart.com from the instawatch category of titles including Rounders and Indiana Jones. I haven't received a single title on my vudu account and I have opened up a ticket with VUDU about it. They will respond to me in 3-5 days from Monday, so by Saturday I should have a response. It's massively disappointing that titles ordered from Walmart.com are not instantaneous additions.

                    Comment


                      #55
                      Re: Vudu Insta Watch

                      I placed an order on walmart.com from the instawatch category for titles such as Rounders and Indiana Jones. None of the titles I ordered have been added to my VUDU account. I have opened a ticket with VUDU and I should have an answer by Saturday. It's massively disappointing that titles ordered from the website are not instantaneous additions.

                      Comment


                        #56
                        Re: Vudu Insta Watch

                        i bought the leprecahn multipack bluray and a few other multi packs at walmart and scanned the receipt before i left the store the movies were in my vudu account within seconds of hitting enter. it seems that even if the redemption on the dvd package would be for only one movie like the multi pack for Knowing and Push only has a redemption in it for Knowing you get both from instawatch. the ablity to get movies from MGM and Indianna Jones makes me a believer as well. My warning is to anyone that has a Mirror Vudu account attached to their walmart.com account be very carefull about asking vudu to merge it with your regular vudu account. it took them 2 days to fix my account after they did.

                        Comment


                          #57
                          Re: Vudu Insta Watch

                          Originally posted by danglin709 View Post
                          i bought the leprecahn multipack bluray and a few other multi packs at walmart and scanned the receipt before i left the store the movies were in my vudu account within seconds of hitting enter. it seems that even if the redemption on the dvd package would be for only one movie like the multi pack for Knowing and Push only has a redemption in it for Knowing you get both from instawatch. the ablity to get movies from MGM and Indianna Jones makes me a believer as well. My warning is to anyone that has a Mirror Vudu account attached to their walmart.com account be very carefull about asking vudu to merge it with your regular vudu account. it took them 2 days to fix my account after they did.

                          So it seems like some people are having great luck and other (raises hand) are not having any luck. I'm still waiting for my online order that shipped Monday to hit my account and my last in store purchase took 48 hours. Crazy. What's the difference. Why are some people getting instant movies and other like me can't get in store or online orders to add in reasonable times? I put in a support request through walmart for my online order. Seems like there is an issue with it since all movies were eligible but nothing ever happened with the order.

                          Comment


                            #58
                            Re: Vudu Insta Watch

                            Originally posted by madmod20061 View Post
                            So it seems like some people are having great luck and other (raises hand) are not having any luck. I'm still waiting for my online order that shipped Monday to hit my account and my last in store purchase took 48 hours. Crazy. What's the difference. Why are some people getting instant movies and other like me can't get in store or online orders to add in reasonable times? I put in a support request through walmart for my online order. Seems like there is an issue with it since all movies were eligible but nothing ever happened with the order.
                            I have separate accounts for walmart and Vudu, but they both use the same email address. What is your setup?

                            I even got Underworld Awakening from the $5 DVD bin (usually those have no UV codes) added via instawatch although the other $5 DVDs I purchased were not so lucky. I hope Walmart isn't just adding these extras temporarily and will remove them later. I can see these movies show up in my CinemaNow library too, but for some odd reason on www.uvvu.com they're not listed.

                            Comment


                              #59
                              Re: Vudu Insta Watch

                              Originally posted by madmod20061 View Post
                              So it seems like some people are having great luck and other (raises hand) are not having any luck. I'm still waiting for my online order that shipped Monday to hit my account and my last in store purchase took 48 hours. Crazy. What's the difference. Why are some people getting instant movies and other like me can't get in store or online orders to add in reasonable times? I put in a support request through walmart for my online order. Seems like there is an issue with it since all movies were eligible but nothing ever happened with the order.
                              Don't worry you're not alone I had an online order that shipped Monday and still nothing.

                              Comment


                                #60
                                Re: Vudu Insta Watch

                                Originally posted by johnmccann1976 View Post
                                Don't worry you're not alone I had an online order that shipped Monday and still nothing.
                                Mine has also shipped.

                                Still nothing

                                Comment

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