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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu Insta Watch

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  • Ultravioletman
    replied
    Re: Vudu Insta Watch

    I bought 3 movies on the 3oth 1 of which came with a UV code the other 2 were insta watch. I then processed my receipt through savings catcher and the movie with the code was credited to my account (I had already used the code) but not the 2 for insta watch. I filed a incident with support on the 31st and called on the 5th. I made a post like this one on the 7th which was promptly deleted. now today is the 8th and still no movies added to my account.

    Leave a comment:


  • Gnatevil
    replied
    Re: Vudu Insta Watch

    Originally posted by Katomine View Post
    So my Experience with Instawatch was pretty good. I was freaking then I realized the email was sitting in one of my sorted files......... My question is... If I buy a new title from Instawatch does it give me the bonus features with film, or just the film? Thanks anyone who can answer my question!
    Normally, just like the code slip, all you get is the movie. It may be the theatrical release vs a special edition/directors cut/unrated edition. Check the small print on the code slip and it will usually tell you what version you are getting.

    Leave a comment:


  • Gnatevil
    replied
    Re: Vudu Insta Watch

    Originally posted by housemr View Post
    i am looking at 21 and 22 jump street on walmart (With INSTAWATCH). i read the faqs how you redeem this but does it also add the movie to my UltraViolet collection or is the movie locked to just Vudu?

    if it does add the movie to my UltraViolet collection is instawatch just saving me the step of having to redeem the code inside the packaging online?


    21 Jump Street (2012) (Blu-ray) (With INSTAWATCH) (Anamorphic Widescreen)
    http://www.walmart.com/ip/21-Jump-St...ingMethod=p13n
    If the titles are UV enabled (which those 2 are) then they get added to your UV locker. If they were not UV enabled, they would be added to just your VUDU account. As for saving the step, yes it does. Bonus is the code slip in the case is still good.

    Leave a comment:


  • housemr
    replied
    Re: Vudu Insta Watch

    i am looking at 21 and 22 jump street on walmart (With INSTAWATCH). i read the faqs how you redeem this but does it also add the movie to my UltraViolet collection or is the movie locked to just Vudu?

    if it does add the movie to my UltraViolet collection is instawatch just saving me the step of having to redeem the code inside the packaging online?


    21 Jump Street (2012) (Blu-ray) (With INSTAWATCH) (Anamorphic Widescreen)
    http://www.walmart.com/ip/21-Jump-St...ingMethod=p13n

    Leave a comment:


  • Katomine
    replied
    Re: Vudu Insta Watch

    So my Experience with Instawatch was pretty good. I was freaking then I realized the email was sitting in one of my sorted files......... My question is... If I buy a new title from Instawatch does it give me the bonus features with film, or just the film? Thanks anyone who can answer my question!

    Leave a comment:


  • woodrowjr
    replied
    Re: Vudu Insta Watch

    Originally posted by janderson8775 View Post
    woodrowjr - can you stream Expendables 3 right now or do you have to wait until it comes out on EST?
    Sorry man, totally missed your question. I can stream it right now. I couldn't when I first did the preorder.

    Leave a comment:


  • madmod20061
    replied
    Re: Vudu Insta Watch

    Originally posted by RogerJ View Post
    It's been a week now since I bought the Hercules Steelbook and it's still not in my Vudu. Not sure if anyone can look into this but my Vudu support number is 141105-000912 and pretty old now with no help yet. Thank you!

    P.S. Does anyone know if the InstaWatch goes into Vudu as the Extended Edition? I'm guessing it will since that is the version in the Steelbook but I just wanted to be sure. Thanks.
    Nope. Theatrical. My copy added almost instantly when i Purchased the steelbook. Extended version is not UV. I know UV is not 100% a requirement for instawatch, but instawatch rarely gives copies of movies that are not UV and if a UV theatrical is available but the extended is not UV then it usually gives the theatrical.

    Leave a comment:


  • RogerJ
    replied
    Re: Vudu Insta Watch

    It's been a week now since I bought the Hercules Steelbook and it's still not in my Vudu. Not sure if anyone can look into this but my Vudu support number is 141105-000912 and pretty old now with no help yet. Thank you!

    P.S. Does anyone know if the InstaWatch goes into Vudu as the Extended Edition? I'm guessing it will since that is the version in the Steelbook but I just wanted to be sure. Thanks.

    Leave a comment:


  • quackman
    replied
    Re: Vudu Insta Watch

    Originally posted by quackman View Post
    I need to unlink from my old closed Walmart account. I only have one vudu account, but an old and closed walmart account is preventing me from linking vudu to my new walmart account so that I can take advantage of InstaWatch.
    I sent this request to support 8 days ago, but so far no response. Does anyone know how to unlink a walmart account from vudu? I think vudu has to do it. I don't see anywhere that I can do it. Has someone had success with getting vudu to do this?

    Leave a comment:


  • janderson8775
    replied
    Re: Vudu Insta Watch

    woodrowjr - can you stream Expendables 3 right now or do you have to wait until it comes out on EST?

    Leave a comment:


  • quackman
    replied
    Re: Vudu Insta Watch

    Originally posted by mgbcondor View Post
    To unlink just go to UVVU dot com go into personal settings choose Vudu unlink then link to relinking if you choose another account you'll lose the movies attached directly to Vudu from your first account.
    I need to unlink from my old closed Walmart account. I only have one vudu account, but an old and closed walmart account is preventing me from linking vudu to my new walmart account so that I can take advantage of InstaWatch.

    Leave a comment:


  • janderson8775
    replied
    Re: Vudu Insta Watch

    Originally posted by woodrowjr View Post
    Decided to try it. Ordered Titanic 3D, Robocop (1987), and preordered Expendables 3.

    Within 15 minutes Titanic and Expendables 3 was added to my account. However in the email it shows the new picture of the new Robocop being added to my account but I already had that version.

    It is a cool idea and hopefully they work out some of the kinks.

    Dan, can you help with getting the right movie added to my account?

    Just curious, are you able to stream Expendables 3 right now or do you have to wait until it comes out on EST?

    Leave a comment:


  • mgbcondor
    replied
    Re: Vudu Insta Watch

    To unlink just go to UVVU dot com go into personal settings choose Vudu unlink then link to relinking if you choose another account you'll lose the movies attached directly to Vudu from your first account.

    Leave a comment:


  • quackman
    replied
    Re: Vudu Insta Watch

    Originally posted by swiss21 View Post
    Few questions:

    1. How do you unlink?
    2. If you unlink, can you link a different account?
    3. What happens if your email address is shared between V and W? Do the accounts remain separate for the purposes of acct management? Specifically payment methods.

    Thanks.
    I have the same questions as #1 and #2. Please respond if anyone knows the answers. Thanks.

    Leave a comment:


  • DanielH
    replied
    Re: Vudu Insta Watch

    Originally posted by Tracer View Post
    I purchased a number of blurays which showed up automatically in my Vudu account all as HDX except for Backdraft which showed up as SD. I submitted a ticket to support but, never heard back.
    Our apologies, the queue is a bit delayed currently. What is your case number?

    Leave a comment:

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