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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu's New "Look"

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  • quackman
    replied
    Originally posted by sloner52 View Post
    haven't noticed anyone else saying it .... but the recently added button is back
    Whoa! Nice! I wonder how long it's been there? I kept looking under the Filters for it, but didn't notice the "button." Thank you Vudu!

    Leave a comment:

  • boojitede
    replied
    Originally posted by sloner52 View Post
    haven't noticed anyone else saying it .... but the recently added button is back
    Not on Roku it's not

    Leave a comment:

  • sloner52
    replied
    haven't noticed anyone else saying it .... but the recently added button is back

    Leave a comment:

  • mrewster
    replied
    Originally posted by mrewster View Post
    • UV/MA eligibility is not visible upon hover like it was before, there is room for this in the title icon and it needs to be restored
    • Recent additions sort has been removed from Movies - FIXED
    • "Collections" has been removed or severely reduced (I see "Horror" and "Kids Zone" Storefronts, but not the rest) I regularly used the "Independent Cinema" collection, and now this and many others have been omitted
    • Individual TV episodes no longer display UV status. Please restore
    • Audio Information for TV shows is missing, can this be restored?
    Bumping because Vudu needs to be reminded to repair the things that were ruined with their new interface

    Leave a comment:

  • Kotor29
    replied
    Not sure if this has been covered but it would be nice to be able to break apart bundles that are purchased together. Especially since some of the bundles have movies that are not related at all.

    Leave a comment:

  • awarlock
    replied
    Well, I guess I am in the minority when I say I don't like the "new" look/site at all. Mostly, for me, it is slower than hell. As I scroll down looking for movies, many times, I am just looking at blank titles that sometimes takes 30 secs. to just fill in the movie pictures. I see that "new" Vudu loading sign for painfully long times. As I click on different movies just to see the description it can take 20 to 30 secs. just to complete a name change. I have a 50 MB internet connection at home, so for me, the new look blows. At a completely different location which has a 100 MB internet connection it is not any faster. The previous Vudu site did not have any of these problems. Just last night, I had to click on (1) movie I own (6) different times just to get it to play since I was getting the same "Failed to play movie" error over and over. I have Smart TV's, Roku boxes, etc. and all act the same way on the Vudu site. If I go to the Apple iTunes website and play the same movies from there, I have no problems and no delays. Apple, Netflix, Hulu do not seem to have any problems. Vudu app - horribly slow and that started the very moment the "New Look" was deployed.

    Leave a comment:

  • quackman
    replied
    Originally posted by gklatta View Post
    1) I too miss the ability to sort All Movies by "Recently Added."

    2) The new interface still lacks the ability to search your own library, which is a MUST. You can do it on the mobile app, you should be able to do it on the site. And the TV app, for that matter.

    3) When a TV season ports from another retailer (FandangoNow, etc), Vudu shows that you own the episodes, but not the season itself, which is very confusing and annoying. Please make it to where if someone owns all of the episodes of a season, they own the season.

    4) Please add more studios to the filter function. "Other Studios" includes way too many. HBO, Criterion Collection, etc.

    5) Please add a "Start From the Beginning" option when playing a title that has already been started

    6) Please add sorting options to the Wishlist

    7) Please please PLEASE add a search function to the Balance and History page
    These are all VERY good suggestions. Please add these Vudu! Your very loyal customers will appreciate it!

    Leave a comment:

  • gklatta
    replied
    1) I too miss the ability to sort All Movies by "Recently Added."

    2) The new interface still lacks the ability to search your own library, which is a MUST. You can do it on the mobile app, you should be able to do it on the site. And the TV app, for that matter.

    3) When a TV season ports from another retailer (FandangoNow, etc), Vudu shows that you own the episodes, but not the season itself, which is very confusing and annoying. Please make it to where if someone owns all of the episodes of a season, they own the season.

    4) Please add more studios to the filter function. "Other Studios" includes way too many. HBO, Criterion Collection, etc.

    5) Please add a "Start From the Beginning" option when playing a title that has already been started

    6) Please add sorting options to the Wishlist

    7) Please please PLEASE add a search function to the Balance and History page

    Leave a comment:

  • sloner52
    replied
    Originally posted by digitalfreaknyc View Post

    Why do I feel like this doesn't work as it used to? It seems like nothing much new is being added.
    it doesn't work perfect.... but if you look below the first few lines... I see some new stuff added every now and then.

    Leave a comment:

  • digitalfreaknyc
    replied
    Originally posted by sloner52 View Post



    .. if you look up in the URL while your switching between the filters you'll see that they kept the URL links pretty simple ...... just took a guess at what they named the filter and that was it.... hopefully they add it back in to make it easier...

    for instance if you wanted to look at the "Recently Added" "Scifi" movies ... it would look like this... " https://www.vudu.com/content/movies/...ntly%2520Added "
    Why do I feel like this doesn't work as it used to? It seems like nothing much new is being added.

    Leave a comment:

  • sloner52
    replied
    Originally posted by JJreal View Post
    If your going to make some changes, how about adding PASTE ability back where the title entry is. I'm not the fastest typist on here and It really is an inconvenience having to re-type every title working off of my already typed out D2D spread sheets. This is very time consuming and quite irritating, what is the big deal anyways?
    you can get around that by typing one letter into the box.... then just highlight that and you can paste into it...

    Leave a comment:

  • JJreal
    replied
    If your going to make some changes, how about adding PASTE ability back where the title entry is. I'm not the fastest typist on here and It really is an inconvenience having to re-type every title working off of my already typed out D2D spread sheets. This is very time consuming and quite irritating, what is the big deal anyways?

    Leave a comment:

  • mrewster
    replied
    Originally posted by digitalfreaknyc View Post

    Sad that we have to figure this out and they can't do it for us.
    What's sad is the fact that this thread gets pushed to the third page without an acknowledgement from a representative from Vudu that these are issues. I guess we're all supposed to be happy that we have a prettier interface with less functionality. Do we have to wait another 10 years for these matters to be addressed?

    Leave a comment:

  • digitalfreaknyc
    replied
    Originally posted by sloner52 View Post



    .. if you look up in the URL while your switching between the filters you'll see that they kept the URL links pretty simple ...... just took a guess at what they named the filter and that was it.... hopefully they add it back in to make it easier...

    for instance if you wanted to look at the "Recently Added" "Scifi" movies ... it would look like this... " https://www.vudu.com/content/movies/...ntly%2520Added "
    Sad that we have to figure this out and they can't do it for us.

    Leave a comment:

  • sloner52
    replied
    I just noticed.... once your on the page looking at "Recently Added" stuff.... you can use the filters and it keeps the sort order "recently added" .....

    Leave a comment:

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