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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Instawatch and Black Friday titles

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    #61
    Re: Instawatch and Black Friday titles

    Originally posted by shaffer_ryan@hotmail.com View Post
    i have a question

    what movies does this all pertain too

    i bought a few that i thought should have been on the instawatch (princess bride, road house, and another one i can't recall right now)

    ryan
    Ryan - there have been a number of problems related to movies sold by Walmart during their Black Friday deal and the ability to get Instawatch versions. Most relate to a problem with the way codes are scanned in to allow Instawatch recognition. Walmart had movies with UPCs that would have scanned as Instawatch, but covered the UPC with a sticker with a different UPC that only identified it as a generic movie on sale. The site has been working to sort out which of these movies should have been recognized and working fixes.

    Comment


      #62
      Re: Instawatch and Black Friday titles

      I opened up a case after seeing this thread - it's 141229-000527 regarding the Indy movies.

      Comment


        #63
        Re: Instawatch and Black Friday titles

        Originally posted by swd0010 View Post
        I opened up a case after seeing this thread - it's 141229-000527 regarding the Indy movies.
        Your case has been updated.

        Comment


          #64
          Re: Instawatch and Black Friday titles

          Thought I was out of luck, and noticed this thread as well.

          Just submitted case #150106-000030

          Maybe you can help!

          Thank you!

          Comment


            #65
            Re: Instawatch and Black Friday titles

            I started a incident report back on 11-28-2014 last update was received on 12-12-2014 stating that it was an issue with the barcode sticker and that the promotions department was working on it and should have them next week.
            Incident: 141128-001275 Thanks

            Comment


              #66
              Re: Instawatch and Black Friday titles

              Originally posted by qazzaq View Post
              Thought I was out of luck, and noticed this thread as well.

              Just submitted case #150106-000030

              Maybe you can help!

              Thank you!
              Can you add a picture of your receipt to your case? I'll grab it once it's added

              Comment


                #67
                Re: Instawatch and Black Friday titles

                Originally posted by ansi12 View Post
                I started a incident report back on 11-28-2014 last update was received on 12-12-2014 stating that it was an issue with the barcode sticker and that the promotions department was working on it and should have them next week.
                Incident: 141128-001275 Thanks
                Your ticket has been updated.

                Comment


                  #68
                  Re: Instawatch and Black Friday titles

                  Daniel, thank you so much! You rock!

                  Comment


                    #69
                    Re: Instawatch and Black Friday titles

                    Just opened ticket ##150106-000861. I purchased all three Indiana Jones movies on 11/29. I attached a copy of the receipt and if needed can provide pictures of cases and barcodes too. Thanks

                    Comment


                      #70
                      Re: Instawatch and Black Friday titles

                      Hi Daniel,

                      I purchased The Dark Knight Rises on Black Friday and got no instawatch version, here is my reference # 141209-000190
                      TC# for the receipt is 7154 1051 5513 9034 0319.

                      Thank you for your assistance!
                      Last edited by asmarterdj; 01-14-2015, 02:14 PM. Reason: Added Picture of reciept.

                      Comment


                        #71
                        Re: Instawatch and Black Friday titles

                        Thank you for having this thread. I also opened a case for the 3 Indy movies and Titanic BluRays I purchased during Black Friday and did not receive the Instawatch copies on Vudu. I have attached screen shots of the receipts. Any help will be very appreciated. Support Case #150106-001146.

                        Comment


                          #72
                          Re: Instawatch and Black Friday titles

                          You each should see updates on your cases.

                          Comment


                            #73
                            Re: Instawatch and Black Friday titles

                            Originally posted by DanielH View Post
                            Can you add a picture of your receipt to your case? I'll grab it once it's added
                            Done! Added to case # 150106-000030. Thank you so much for the help

                            Comment


                              #74
                              Re: Instawatch and Black Friday titles

                              Originally posted by DanielH View Post
                              You each should see updates on your cases.
                              Thank you very much Dan.

                              Comment


                                #75
                                Re: Instawatch and Black Friday titles

                                Originally posted by qazzaq View Post
                                Done! Added to case # 150106-000030. Thank you so much for the help
                                I just updated you case.

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