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Vudu app on Nvidia Shield TV outputting dark video

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    #16
    Haven't had the buffering issue myself (thankfully) - are you using wireless on the Shield?

    Haven't seen the issue via ethernet on either of my 2 Shield units. Just watched a movie last night w/ the new app version - no issues.

    Comment


      #17
      Originally posted by telljcl View Post
      Haven't had the buffering issue myself (thankfully) - are you using wireless on the Shield?

      Haven't seen the issue via ethernet on either of my 2 Shield units. Just watched a movie last night w/ the new app version - no issues.
      How can you tell it's a new app version? I heard Jake at Vudu say we would have a new device on our list but my devices didn't change.

      EDIT: Never mind, I found a new device after posting this. What happens to people that already have 8 devices before the update?

      111 UHD
      848 HDX
      3 SD

      Comment


        #18
        Originally posted by ranchfrogs View Post
        The update may have solved the dark issue but has not solved the Buffering issue. Cannot get through any movie without constant buffering. Does not happen on any other app--it is the app associated with the shield that is the problem and it still persists. I cannot even watch in SD without buffering...still. This is not an issue due to my speeds. I have already covered this with Vudu....there are several posts of the buffering problems with the shield app and vudu.
        Same issue still happening with me as well. Along with the app crashing upon opening 50% of the time. We really need the buffering issue to end. I also still cannot play Downsizing in UHD on the shield. Works on all other platforms.

        Comment


          #19
          Originally posted by lujan View Post

          How can you tell it's a new app version? I heard Jake at Vudu say we would have a new device on our list but my devices didn't change.

          EDIT: Never mind, I found a new device after posting this. What happens to people that already have 8 devices before the update?

          111 UHD
          848 HDX
          3 SD
          You'll need to deactivate the old device first if you are already at the limit.

          Comment


            #20
            Originally posted by ddelrymple View Post

            Same issue still happening with me as well. Along with the app crashing upon opening 50% of the time. We really need the buffering issue to end. I also still cannot play Downsizing in UHD on the shield. Works on all other platforms.
            We have a fix and are looking to test and release as soon as possible.

            Comment


              #21
              Originally posted by JeffreyVUDU View Post

              We have a fix and are looking to test and release as soon as possible.
              That's great! Hopefully sooner rather than later.

              Comment


                #22
                Originally posted by ddelrymple View Post

                That's great! Hopefully sooner rather than later.
                Same thoughts here

                Comment


                  #23
                  There was a couple of Vudu / Shield app updates in May...Watched Cabin in the woods in HDX...no change in the buffering problem. Buffered 6 times.

                  Comment


                    #24
                    Originally posted by ranchfrogs View Post
                    There was a couple of Vudu / Shield app updates in May...Watched Cabin in the woods in HDX...no change in the buffering problem. Buffered 6 times.
                    I am still getting buffering issues but only on select titles... Watching an episode of Atlanta Season 2, it buffers 3 separate times. Watching Guardians of the Galaxy 2 in UHD, no buffering at all...

                    Comment


                      #25
                      Vudu needs to fix this. It is obviously a problem with their new interface that came out in January of this year. I had no problems before this. I have read that other streamers than the Nvidia Shield are having similar issues since the Vudu update of the "new look" earlier this year. I hooked up to the same 4K Sony TV and the same 4K Denon receiver, with the same cables and the same router, a Roku 3 I wasn't using, which still has the old "look" on Vudu-. Absolutely no problems with several movies viewed. No buffering- super quick response time-Picture looks terrific in HDX.
                      I kept it hooked up and now use the Roku 3 to watch Vudu only and the Nvidia Shield for everything else when streaming. Ridiculous, but since I have all my movies now digitally on Vudu--it is either my Roku 3 or buffer city.

                      Comment


                        #26
                        Originally posted by ranchfrogs View Post
                        Vudu needs to fix this. It is obviously a problem with their new interface that came out in January of this year. I had no problems before this. I have read that other streamers than the Nvidia Shield are having similar issues since the Vudu update of the "new look" earlier this year. I hooked up to the same 4K Sony TV and the same 4K Denon receiver, with the same cables and the same router, a Roku 3 I wasn't using, which still has the old "look" on Vudu-. Absolutely no problems with several movies viewed. No buffering- super quick response time-Picture looks terrific in HDX.
                        I kept it hooked up and now use the Roku 3 to watch Vudu only and the Nvidia Shield for everything else when streaming. Ridiculous, but since I have all my movies now digitally on Vudu--it is either my Roku 3 or buffer city.
                        I agree. No issues at all until the new interface.

                        Comment


                          #27
                          Originally posted by ddelrymple View Post

                          I agree. No issues at all until the new interface.
                          This is the (NEW EXPERIENCE) that was promised at the first of the year! ENJOY!!!

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