Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Constant buffering issues on Nvidia Shield TV

Collapse
X
Collapse
 
  • Page of 4
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 3 4 template Next
  • karstenhille@gmail.com
    replied
    Originally posted by lujan View Post

    That happens on my Shield all the time but not only when watching Vudu content. I've seen this happen on Netflix lots of times as well. I don't think it's a Vudu problem but an Nvidia problem.

    160 UHD
    835 HDX
    3 SD
    Ok, I have not watched Netflix in a while so I might have to test this out.
    Thank you for the reply

    Leave a comment:

  • lujan
    replied
    Originally posted by karstenhille@gmail.com View Post
    So I have installed the newest version of Vudu, and I was watching Ant-Man 2 UHD. 20 minutes in the picture froze but audio was stil playing, and then the picture caught up again. Anyone having these kind of problems now?
    That happens on my Shield all the time but not only when watching Vudu content. I've seen this happen on Netflix lots of times as well. I don't think it's a Vudu problem but an Nvidia problem.

    160 UHD
    835 HDX
    3 SD

    Leave a comment:

  • karstenhille@gmail.com
    replied
    So I have installed the newest version of Vudu, and I was watching Ant-Man 2 UHD. 20 minutes in the picture froze but audio was stil playing, and then the picture caught up again. Anyone having these kind of problems now?

    Leave a comment:

  • ranchfrogs
    replied
    I was having the one freeze for a few seconds problem before update. Annoying, but at least you can watch films without the constant buffering.
    After the latest Shield update...the freezing seems to be gone but a pop up from vudu appears on the screen now for about 3 seconds and goes away one time per film that reads something like: there is something wrong with this function during play --please contact vudu. This happens one time normally in the middle of every film. The film does not freeze when this pop up comes up. It is a small pop up. The buffering is gone though.

    Leave a comment:

  • karstenhille@gmail.com
    replied
    I have noticed some freezes when watching now, nothing major but its always one time during a movie. It just freezez or glitches for a second before it continues. Anyone had this problem after the update ?
    Last edited by karstenhille@gmail.com; 09-14-2018, 07:42 AM. Reason: Never mind, I was not on the newest update.. Will try again.

    Leave a comment:

  • ddelrymple
    replied
    Same here! Watched 2 with no issues so far!

    Leave a comment:

  • Epoxe
    replied
    Just got new update. Watched 3 movies with no buffering. Will keep posted.

    Leave a comment:

  • lujan
    replied
    Originally posted by karstenhille@gmail.com View Post
    I just managed to watch Deadpool 2 in UHD with no buffer. (Insane) I got the new update yesterday so you guys should test and get back to us if it's fixed.

    Edit: Just watched another UHD movie with no buffering!

    Vudu Movies & TV (Android TV) 4.1.50.107959 - August 25, 2018
    That's good news! I have the same version but only tried Deadpool 2 for a few minutes because I've already watched it twice. The first time I forgot about the super dooper version and only watched the regular one on iTunes. I then watched the super dooper version to compare. I don't think you're missing much if you only watch the regular one. I don't think most people would notice the difference unless specifically pointed out?

    148 UHD
    830 HDX
    3 SD

    Leave a comment:

  • karstenhille@gmail.com
    replied
    I just managed to watch Deadpool 2 in UHD with no buffer. (Insane) I got the new update yesterday so you guys should test and get back to us if it's fixed.

    Edit: Just watched another UHD movie with no buffering!

    Vudu Movies & TV (Android TV) 4.1.50.107959 - August 25, 2018

    Leave a comment:

  • hedbert
    replied
    Greetings-
    I just joined this forum to echo my concern for this as well.
    I was able to find a workaround that I don't think many in this thread will find acceptable.
    Workaround: Cast the movie from your phone to the Nvidia Shield via the Chromecast function built into the Nvidia Shield.

    Leave a comment:

  • JCVudu
    replied
    Yet another response from VUDU Support basically in short stating they feel it is a network issue on my end even though this entire post suggests otherwise, and FelipeF noted that they were aware of the bug and are working on a fix. That was 21 days ago without a response, and over 5 months again from the initial report in the forums. Does VUDU plan on issuing an actual fix or response?

    ​​

    Leave a comment:

  • JCVudu
    replied
    Just another placeholder for the post created addressing Vudu deleting my documented support response.

    Leave a comment:

  • ddelrymple
    replied
    We need an update please. Several of us spend way too much money on vudu for this to have been an issue for as long as it has been

    Leave a comment:

  • karstenhille@gmail.com
    replied
    Originally posted by JCVudu View Post
    Oh it's not fixed. Support sent me a canned response on it, "We have already looked into this issue, we are working with the Android Software company that has the tech in the Nvidia which is not reading Vudu like it once used to". Unreal isn't it. They blame some unknown Android Software company for the issue. Last I checked every other app streams 4K or HD on 3 separate Shields I have flawlessly. The Vudu app on Xbox One X works flawlessly... Same on Roku. Alas, it must be an NVIDIA or Google Android issue... Uh huh. Sure it is. It wouldn't be so upsetting had the issue not existed for 5 months with no update or report from Vudu.
    Yeah it's not been fixed. I got an update on the August 08th where the description is "Playback performance adjustments". So I tried watching a UHD today and about 40 minutes in the buffering started... So I guess it's not ready yet. My brother told me that Vudu are using ExoPlayer and that the player has been having buffer issues after Oreo hit. So could that be the Android Software company they are talking about ?

    I just tried watching a UHD on my Xbox One S and even there I get buffer.. I got 500 Mbps....
    Last edited by karstenhille@gmail.com; 08-12-2018, 07:39 AM. Reason: Added Xbox test

    Leave a comment:

  • JCVudu
    replied
    Oh it's not fixed. Support sent me a canned response on it, "We have already looked into this issue, we are working with the Android Software company that has the tech in the Nvidia which is not reading Vudu like it once used to". Unreal isn't it. They blame some unknown Android Software company for the issue. Last I checked every other app streams 4K or HD on 3 separate Shields I have flawlessly. The Vudu app on Xbox One X works flawlessly... Same on Roku. Alas, it must be an NVIDIA or Google Android issue... Uh huh. Sure it is. It wouldn't be so upsetting had the issue not existed for 5 months with no update or report from Vudu.

    Leave a comment:

Previous 1 2 3 4 template Next
Working...
X