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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Constant buffering issues on Nvidia Shield TV

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  • aaronwt
    replied
    I just finished watching 30 minutes of a UHD/HDR movie from Vudu on my Shield TV. I had no issues. It started at one Bar UHD and ramped up to four bars UHD within five seconds. And stayed there the entire time I watched.

    Leave a comment:


  • ranchfrogs
    replied
    This is happening to me as well over the past couple of months.(VUDU Shield app) Tried to watch Shape of Water last night--paid for HDX; had to watch in SD as the buffer notice came up 5 or 6 times. It is not my internet speed. No problems with any other streaming service on the Shield. We rented a UHD film last week on Vudu--same problem; paid for UHD-had to watch it in HDX and SD.

    The irony is the built in "speed tool" in vudu states I should be using UHD based on my speed.
    Vudu used to be the best of all the streaming services in my opinion and has gone downhill recently. (About the same time they changed their "look".

    Leave a comment:


  • jbdred
    replied
    I am having the same issues, started about a month or 2 ago. I have opened up a support ticket and have followed up with phone call with live network statisics while stream UHD and HDX, as this issue happens on both video types. A few things were found while monitoring one is that Vudu download stream is much night than their recommended speed of 22mb. I have seem a 70mb dl at times and it's not constant the stream goes high then idle and repeated until it stays at idle. This behavior was seen on everything movie I have played. Vudu stated the problem is on their side and are working on the issue...been working on it for over a month...not acceptable. I want to play the movies back I paid for which is UHD, HDR-10, and Dolby Atmos. This issue needs to be fixed ASAP.

    Leave a comment:


  • jbdred
    replied
    I 100% hear you, I too am having the streaming problems with every UHD title in my library old and new, HDR no HDR, ATMOS no ATMOS. Even having the problem with HDX which I had to switch to while watching Jumaji. This issue is infuriating as it been going on for at least a month. I opened a support ticket and got back typical canned bs response...uninstall,..make sure things are updated, blah, blah. I next called Vudu support and we set the Shield TV to static up and pointed DNS to Google and this did not help at all. I took it once step further and used my Asus router to monitor traffic lice on the phone and you can clearly see traffic bouncing all over the place then it just goes to idle...then buffering starts. I did this on several movies and added screen shots to the ticket. I spend a boat load of money on Vudu this MUST be fixed ASAP. I am paying for movies I can't watch. I have the hardware for 4k, HDR, and ATMOS I expect to be able to watch what I paid for.

    Leave a comment:


  • ddelrymple
    started a topic Constant buffering issues on Nvidia Shield TV

    Constant buffering issues on Nvidia Shield TV

    Ever since we got the new native app/interface on the Nvidia Shield TV, I have had many problems.

    First, constant buffering no matter what the quality. My internet speed is 100mbps, I am hardwired and have no issues with any other app on the Nvidia Shield and no issues with Vudu on my Roku. Even brand new movies are buffering. Jumanji :Welcome to the Jungle froze 5 different times last night.
    .
    Second, App crashing...The app crashes upon opening 75% of the time. A minor inconvenience but still an inconvenience.

    and Third, as mentioned by another forum member, the movies and shows are much darker now and harder to see.

    Vudu needs a serious app update on the Shield, and quick. The old app worked flawlessly.

    Thanks for reading.
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