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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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I will NEVER purchase from VUDU again

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    I will NEVER purchase from VUDU again

    I am getting really really tired of not bing able to see the shows that I PAY FOR in a timely manner. I keep looking on other sites and they have the shows that i watch up right away and i keep having to wait a week after the show airs in order to watch. Since two of the three shows i watch are already over for the season as soon as Gold Rush is over i will be leaving vudu alone. It really sucks because i thought that it would be a good place to watch the shows i like. Come on Vudu will you please put gold rush up.

    #2
    Re: I will NEVER purchase from VUDU again

    Originally posted by AlanC View Post
    I am getting really really tired of not bing able to see the shows that I PAY FOR in a timely manner. I keep looking on other sites and they have the shows that i watch up right away and i keep having to wait a week after the show airs in order to watch. Since two of the three shows i watch are already over for the season as soon as Gold Rush is over i will be leaving vudu alone. It really sucks because i thought that it would be a good place to watch the shows i like. Come on Vudu will you please put gold rush up.
    Hi Alan,

    After checking, it looks like we're up-to-date with the episodes.

    Last episode aired on 12/19. The newest episode will air on 1/2/15

    Comment


      #3
      Re: I will NEVER purchase from VUDU again

      I am having issues with The Librarians (TNT) season pass.

      They are now 2 episodes behind. Amazon Instant Video has the new episodes available the very next morning.

      Episode 4 was a no show, I opened a ticket on it 12/23 and it is still not available.
      Episode 5 aired Sunday and it is not on Vudu yet either.

      I opened a new ticket.

      Obviously, something is very wrong to still not have episode 4 up yet.

      Comment


        #4
        Re: I will NEVER purchase from VUDU again

        Originally posted by stryperrocks67 View Post
        I am having issues with The Librarians (TNT) season pass.

        They are now 2 episodes behind. Amazon Instant Video has the new episodes available the very next morning.

        Episode 4 was a no show, I opened a ticket on it 12/23 and it is still not available.
        Episode 5 aired Sunday and it is not on Vudu yet either.

        I opened a new ticket.

        Obviously, something is very wrong to still not have episode 4 up yet.
        What are your ticket numbers? I'll grab them and get in contact with the correct team.

        Comment


          #5
          Re: I will NEVER purchase from VUDU again

          Originally posted by DanielH View Post
          What are your ticket numbers? I'll grab them and get in contact with the correct team.
          Thanks!

          Original one from 12/23 was 141223-000819

          The one from today is 141229-000668


          I also opened up one to ask why the case was closed when it wasn't solved..lol

          Comment


            #6
            Re: I will NEVER purchase from VUDU again

            Originally posted by stryperrocks67 View Post
            Thanks!

            Original one from 12/23 was 141223-000819

            The one from today is 141229-000668


            I also opened up one to ask why the case was closed when it wasn't solved..lol
            This was a weird one, I updated your ticket and explained what happened. Let me know if you have any questions!

            Comment


              #7
              Re: I will NEVER purchase from VUDU again

              I can understand all your frustrations. I want to purchase Cowboy Bebop from Vudu-FUNimation has informed me that Vudu has the show but have not launched it yet-Amazon, Google Play, and Sony have it to purchase right now. This makes me think I should purchase the show from Amazon, Google Play or Sony, but I don't want to; however, with them immediately launching the show, how can I not? Come Vudu!

              Dan H, is there anyway you could look into this for me? I feel like you're the man to talk to to get answers or get support.

              Comment


                #8
                Re: I will NEVER purchase from VUDU again

                Originally posted by ntews View Post
                I can understand all your frustrations. I want to purchase Cowboy Bebop from Vudu-FUNimation has informed me that Vudu has the show but have not launched it yet-Amazon, Google Play, and Sony have it to purchase right now. This makes me think I should purchase the show from Amazon, Google Play or Sony, but I don't want to; however, with them immediately launching the show, how can I not? Come Vudu!

                Dan H, is there anyway you could look into this for me? I feel like you're the man to talk to to get answers or get support.
                I'll see if I can get you an answer.

                Comment


                  #9
                  Re: I will NEVER purchase from VUDU again

                  Originally posted by DanielH View Post
                  This was a weird one, I updated your ticket and explained what happened. Let me know if you have any questions!


                  You are the best, Daniel!!!

                  Thank you for the answer, and yes, that does sound like a weird thing to have happened ..lol

                  Comment


                    #10
                    Re: I will NEVER purchase from VUDU again

                    Originally posted by ntews View Post
                    I can understand all your frustrations. I want to purchase Cowboy Bebop from Vudu-FUNimation has informed me that Vudu has the show but have not launched it yet-Amazon, Google Play, and Sony have it to purchase right now. This makes me think I should purchase the show from Amazon, Google Play or Sony, but I don't want to; however, with them immediately launching the show, how can I not? Come Vudu!

                    Dan H, is there anyway you could look into this for me? I feel like you're the man to talk to to get answers or get support.
                    Looks like this should be coming to VUDU sometime in January.

                    Comment


                      #11
                      Re: I will NEVER purchase from VUDU again

                      Originally posted by DanielH View Post
                      This was a weird one, I updated your ticket and explained what happened. Let me know if you have any questions!


                      Episodes 4 and 5 have arrived!!!!!

                      Thank you again, Daniel!!!

                      Comment

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