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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Where is the Hotel Transylvania 3 free movie ticket codes

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    Where is the Hotel Transylvania 3 free movie ticket codes

    Hello I purchased the Hotel Transylvania pack that includes a code for a free movie ticket but have not received yet. Its been way pass 48 hours since purchase and the movie came out today. Any status of those email codes coming? Thanks

    #2
    Please check your junk/spam folder in your email to see if it went there by chance. You can also contact customer care if you require further assistance.

    Comment


      #3
      I have a quick question about the 3 movie bundle for hotel Transylvania UHD for $34.99. I see that the first and second one is in UHD, but will the 3rd movie be in UHD as well when it is released?

      Comment


        #4
        Originally posted by khundkar View Post
        I have a quick question about the 3 movie bundle for hotel Transylvania UHD for $34.99. I see that the first and second one is in UHD, but will the 3rd movie be in UHD as well when it is released?
        I ordred the Transylvania UHD bundle and Transylvania 3 is not showing as a Pre-order. How will this work? I bought the UHD bundle so I could get Transylvania 3 in UHD.

        Comment


          #5
          Still no code delivered to me or 3 showing in pre-orders? Has anyone got yet?

          Comment


            #6
            I ordered the bundle as well and haven't received any movie ticket.

            Comment


              #7
              I haven?t received the email for the ticket or Transylvania 3 UHD as preordered.

              Comment


                #8
                Originally posted by dunnvudu View Post

                I ordred the Transylvania UHD bundle and Transylvania 3 is not showing as a Pre-order. How will this work? I bought the UHD bundle so I could get Transylvania 3 in UHD.
                Check your transaction history over at MA website. It should show Hotel Transylvania purchased in 4K.

                Comment


                  #9
                  Originally posted by sankoni View Post

                  Check your transaction history over at MA website. It should show Hotel Transylvania purchased in 4K.
                  I did. Transylvania and Transylvania 2 UHD are showing in my Transaction History. That's not the issue, it's Transylvania 3 UHD not showing as Pre-ordered on Vudu or in the Transaction History.

                  Comment


                    #10
                    I purchased it and now it is showing as all 3 movies in UHD, and part 3 coming soon.

                    Comment


                      #11
                      Originally posted by khundkar View Post
                      I purchased it and now it is showing as all 3 movies in UHD, and part 3 coming soon.
                      You must have just bought it recently. I bought mine a few days ago. It looks like those who bought around when the bundle was released are not receiving Hotel Transylvania 3 UHD with it.

                      Comment


                        #12
                        Originally posted by dunnvudu View Post

                        You must have just bought it recently. I bought mine a few days ago. It looks like those who bought around when the bundle was released are not receiving Hotel Transylvania 3 UHD with it.
                        Originally it was not showing for me but if you unlink and re-link your MA and Vudu accounts it should pop in. I did this as soon as the MA website began displaying Hotel Transylvania 3 adds and it popped right in. In the transaction history you have to scroll down and it should be listed right after Hotel Transylvania 1 & 2.

                        Comment


                          #13
                          Originally posted by sankoni View Post

                          Originally it was not showing for me but if you unlink and re-link your MA and Vudu accounts it should pop in. I did this as soon as the MA website began displaying Hotel Transylvania 3 adds and it popped right in. In the transaction history you have to scroll down and it should be listed right after Hotel Transylvania 1 & 2.
                          Thanks for the suggestions. I actually tried it last night before your post and it's still not showing in my Transaction History on MA. Which date did you purchase the bundle?

                          Comment


                            #14
                            Originally posted by FelipeF View Post
                            Please check your junk/spam folder in your email to see if it went there by chance. You can also contact customer care if you require further assistance.
                            Still have not received for free movie ticket offer at this time

                            Comment


                              #15
                              I opened a ticket with support for this on Friday and I still haven't received my ticket offer yet.

                              I did get a response last night that said they are going to move my ticket to a higher level of support, whatever that means.

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