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HD Version of the Batman Animated Series?

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  • ricochetmz
    replied
    Originally posted by FelipeF View Post

    Let me take a look at your ticket and I'll see what I can do for you.
    Thank you so much for your help!

    Leave a comment:


  • FelipeF
    replied
    Originally posted by ricochetmz View Post
    FelipeF I see this thread hasn?t been active for a while, but I?m hoping you can help me as you?ve helped others here :-) I received the mail with the code for upgrading to the HD copies of the series (plus the films), but the code hasn?t ever worked for me, across multiple browsers and devices. I get the error ?Something?s not right. Re-enter your code? but no amount of re-entry helps unfortunately. My incident number is 190306-000000.

    Thanks,
    Matt
    Let me take a look at your ticket and I'll see what I can do for you.

    Leave a comment:


  • ricochetmz
    replied
    FelipeF I see this thread hasn?t been active for a while, but I?m hoping you can help me as you?ve helped others here :-) I received the mail with the code for upgrading to the HD copies of the series (plus the films), but the code hasn?t ever worked for me, across multiple browsers and devices. I get the error ?Something?s not right. Re-enter your code? but no amount of re-entry helps unfortunately. My incident number is 190306-000000.

    Thanks,
    Matt

    Leave a comment:


  • cal_xcp
    replied
    Originally posted by FelipeF View Post

    This is now resolved, please check your account to confirm.
    Awesome. Thank you.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by cal_xcp View Post
    Hi Felipe,

    Would you be able to help with my code issue. Like most others, I redeemed it the day I got the set back in Oct. I only got the SD version of the series and none of the movies. I opened a ticket, but there is no resolution. Ticket is: 181230-001036 .

    Thank you.
    This is now resolved, please check your account to confirm.

    Leave a comment:


  • cal_xcp
    replied
    Hi Felipe,

    Would you be able to help with my code issue. Like most others, I redeemed it the day I got the set back in Oct. I only got the SD version of the series and none of the movies. I opened a ticket, but there is no resolution. Ticket is: 181230-001036 .

    Thank you.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by WeirdG View Post

    It was redeemed through Flixster/UV.
    We are only able to assist those who redeemed on Vudu. Your best course of action is to contact the studio and ask for a replacement code.

    Leave a comment:


  • WeirdG
    replied
    Originally posted by FelipeF View Post

    Did you redeem your code with Vudu? I'm seeing that this is importing from UV.
    It was redeemed through Flixster/UV.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by WeirdG View Post

    Hi Felipe,

    I just added the code from my BTAS Deluxe Limited Edition boxset, and the HD version of both movies weren't added to my account. Can you please help? My ticket number is 190113-001033.
    Did you redeem your code with Vudu? I'm seeing that this is importing from UV.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by ZeroR View Post
    Hi FelipeF , could you assist me with my HD upgrade issue? My reference number is 181230-000363
    This is now resolved, please check your account to confirm.

    Leave a comment:


  • WeirdG
    replied
    Originally posted by FelipeF View Post

    This is now resolved, please check your account to confirm.
    Hi Felipe,

    I just added the code from my BTAS Deluxe Limited Edition boxset, and the HD version of both movies weren't added to my account. Can you please help? My ticket number is 190113-001033.

    Leave a comment:


  • ZeroR
    replied
    Hi FelipeF , could you assist me with my HD upgrade issue? My reference number is 181230-000363

    Leave a comment:


  • FelipeF
    replied
    Originally posted by justinwilkins View Post
    FelipeF I have a ticket open since 11-24-18 with no resolution. Can you please assist? Ticket 181124-000640
    This is now resolved, please check your account to confirm.

    Leave a comment:


  • justinwilkins
    replied
    FelipeF I have a ticket open since 11-24-18 with no resolution. Can you please assist? Ticket 181124-000640

    Leave a comment:


  • IronFist73
    replied
    Can confirm. Thank you very much!

    Leave a comment:

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