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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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HD Version of the Batman Animated Series?

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  • FelipeF
    replied
    Originally posted by IronFist73 View Post
    FelipeF Any chance you can look into my account on this issue as well? Only got SD copies and neither of the movies. I created a support ticket and have gotten nothing but the runaround for a month and a half. Reference # 181118-001086
    This is now resolved, please check your account to confirm.

    Leave a comment:


  • IronFist73
    replied
    FelipeF Any chance you can look into my account on this issue as well? Only got SD copies and neither of the movies. I created a support ticket and have gotten nothing but the runaround for a month and a half. Reference # 181118-001086

    Leave a comment:


  • FelipeF
    replied
    Originally posted by Ediemar View Post
    FelipeF Hey, I'm having issues too. I only received SD and I'm still awaiting a response from VUDU regarding my HDX copies. Also the movies were not included only the series. Hope you can help me out too. Reference # 181229-000136. Thanks a bunch!
    This is now resolved, please check your account to confirm.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by Jonhartman84 View Post
    I am also waiting to get a response about getting my HD copies and movies.
    ​​​
    Looks like this is already resolved.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by chrkle View Post
    Hi FelipeF, I have the same issue I excitedly redeemed my digital copy on my Vudu account chrkle@gmail.com as soon as I could and I only received the sd version of the tv show and none of the movies. Can you please help me with this? Thank you for any help you can provide.
    This is now resolved, please check your account to confirm.

    Leave a comment:


  • Ediemar
    replied
    FelipeF Hey, I'm having issues too. I only received SD and I'm still awaiting a response from VUDU regarding my HDX copies. Also the movies were not included only the series. Hope you can help me out too. Reference # 181229-000136. Thanks a bunch!

    Leave a comment:


  • Jonhartman84
    replied
    I am also waiting to get a response about getting my HD copies and movies.
    ​​​

    Leave a comment:


  • TheMon
    replied
    Hi, new to forum and I just bought the Batman animated series. Does the code unlock the movies and is it in HD yet or should I just wait? Thanks if anyone can help

    Leave a comment:


  • chrkle
    replied
    Hi FelipeF, I have the same issue I excitedly redeemed my digital copy on my Vudu account chrkle@gmail.com as soon as I could and I only received the sd version of the tv show and none of the movies. Can you please help me with this? Thank you for any help you can provide.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by bah.ftw@gmail.com View Post
    Hi there, sorry to bother with another of the same issue! My account did not receive either of the films and the TV series is in SD format only. Thanks for your help!
    This is now resolved, please check your account to confirm.

    Leave a comment:


  • bah.ftw@gmail.com
    replied
    Hi there, sorry to bother with another of the same issue! My account did not receive either of the films and the TV series is in SD format only. Thanks for your help!

    Leave a comment:


  • FelipeF
    replied
    Originally posted by rene20tx@gmail.com View Post
    I have the same issue as well redeemed the code as soon I got the box set when it was released, my incident number is 181217-001141. Was wondering if I could receive some help as well Thanks.
    This is now resolved, please check your account to confirm.

    Leave a comment:


  • rene20tx@gmail.com
    replied
    I have the same issue as well redeemed the code as soon I got the box set when it was released, my incident number is 181217-001141. Was wondering if I could receive some help as well Thanks.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by mechman View Post
    FelipeF I've got the same issue as well, no response on support ticket in almost two weeks. Ticket number #181204-000612
    This is now resolved, please check your account to confirm.

    Leave a comment:


  • FelipeF
    replied
    Originally posted by inomniaparatus83 View Post
    Felipe, I have been waiting over a week...and have had to sit on 2 phone calls. Is there any way you can look into my ticket as well? I still do not have the two movies #181207-001388. Thank you, I appreciate it.
    This is now resolved, please check your account to confirm.

    Leave a comment:

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