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Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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HD Version of the Batman Animated Series?

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  • falconsabre
    replied
    FelipeF I also was looking to see about getting my account updated with the HDX versions of the series and the two movies as well. My ticket number is 191008-001340. Thank you so much in advance!

    Leave a comment:


  • dubbxyz
    replied
    FelipeF I was looking to see how I go about getting my copy upgraded. I activated code when as soon as I received my preorder copy. Can you help out? Thanks!

    Leave a comment:


  • rjnichols21
    replied
    FelipeF My upgrade code doesn't work. Any chance you can help me out? Ref# 190818-000918

    Leave a comment:


  • ShrunkenHead83
    replied
    Originally posted by Wasteland View Post
    I'm going to buy this BR set, soon, but wanted to make sure all codes are fixed to redeem HDX now... and are all episodes included?
    Everything worked for me when I redeemed a couple months ago.

    Leave a comment:


  • Wasteland
    replied
    I'm going to buy this BR set, soon, but wanted to make sure all codes are fixed to redeem HDX now... and are all episodes included?

    Leave a comment:


  • Navigator
    replied
    Originally posted by ironwaffle View Post
    I expected that the image would fill my screen since the iPad aspect ratio matches the original broadcast aspect ratio (1.33:1) but instead there are black borders all around the image.
    I assume the video is 16:9 with black bars built into the sides for watching on an HDTV, so watching on an iPad adds still adds black bars to the top and bottom as it would for a 16:9 widescreen movie.

    Leave a comment:


  • ironwaffle
    replied
    My digital copies registered perfectly, I believe. I?m curious why both the HDX and SD copies of the TV episodes are windowboxed, though. I expected that the image would fill my screen since the iPad aspect ratio matches the original broadcast aspect ratio (1.33:1) but instead there are black borders all around the image.

    This isn?t a matter of black bars (on sides or top/bottom) to avoid cropping.

    Leave a comment:


  • sankoni
    replied
    Originally posted by dunnvudu View Post

    I don't see that option when viewing my library. Which browser are you using? Chrome?
    You have to click on the little question mark next to your count.

    Leave a comment:


  • dunnvudu
    replied
    Originally posted by sankoni View Post

    Click the the "refresh" link.

    refresh.jpg
    I don't see that option when viewing my library. Which browser are you using? Chrome?

    Leave a comment:


  • sankoni
    replied
    Originally posted by dunnvudu View Post

    What do you mean by refresh?
    Click the the "refresh" link.

    refresh.jpg

    Leave a comment:


  • dunnvudu
    replied
    Originally posted by sankoni View Post

    Did you try refreshing your count over at myuv.com? For some reason they didn't show back up until after I refreshed. New purchases were being added but the stuff that had been taken away didn't re-appear until after refreshing.
    What do you mean by refresh?

    Leave a comment:


  • sankoni
    replied
    Originally posted by dunnvudu View Post
    The 4 episodes are still missing from my UV account.
    Did you try refreshing your count over at myuv.com? For some reason they didn't show back up until after I refreshed. New purchases were being added but the stuff that had been taken away didn't re-appear until after refreshing.

    Leave a comment:


  • dunnvudu
    replied
    The 4 episodes are still missing from my UV account.

    Leave a comment:


  • B2Net
    replied
    I just refreshed myUV as well and now 3 episodes are back into the proper seasons at UV and 1 is showing as another title. None are porting through UV. While this is better than not in UV at all, I am back to where I was before these disappeared.

    Leave a comment:


  • sankoni
    replied
    It appears that all missing UV rights have been restored. However, they only showed up after I refreshed my count over at myuv.com.

    There's still something screwy though as the same episode appears as two separate listings and only one is importing into Vudu.

    For example S01E23 Vendetta appears twice as shown below. Only SD is importing into my linked Vudu accounts so there's an ALID mismatch there somewhere.



    screenshot_vendetta.jpg

    Leave a comment:

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