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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Disc + Digital ordering issues?

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    Disc + Digital ordering issues?

    Wanted to get Deadpool 2 UHD disc + digital and it keeps saying it is out of stock at Walmart.com (which it isn?t). Tried a bunch of others and got the same message.

    is there a general issue right now with D+D?

    #2
    I will check with the merchandising team to confirm.

    Comment


      #3
      Thanks!

      Comment


        #4
        It's doing the same thing with Ocean's 8.

        Comment


          #5
          Same issue with Ocean's 8 4K

          Comment


            #6
            Tried to order Ocean's 8 4K as well, what a let down

            Comment


              #7
              Any updates?

              really want to get my Oceans 8 4K order in and watch tonight!

              Comment


                #8
                Same with Action Point Blu-Ray.

                This is a COMMON issue. Disc + Digital should be available at 12:01 along with digital or at least well before 2pm pacific 5pm eastern, currently.

                Comment


                  #9
                  Originally posted by jeremymc7 View Post
                  Same with Action Point Blu-Ray.

                  This is a COMMON issue. Disc + Digital should be available at 12:01 along with digital or at least well before 2pm pacific 5pm eastern, currently.
                  Common as in with multiple titles today? Or in general aside from this week?

                  Comment


                    #10
                    Originally posted by awp69 View Post
                    Wanted to get Deadpool 2 UHD disc + digital and it keeps saying it is out of stock at Walmart.com (which it isn?t). Tried a bunch of others and got the same message.

                    is there a general issue right now with D+D?
                    Yup, experiencing the same issue on all titles. Been an issue since at least yesterday. As it was still an issue this morning I sent a note to support around the time you posted this but haven't heard anything back.

                    Comment


                      #11
                      Originally posted by awp69 View Post

                      Common as in with multiple titles today? Or in general aside from this week?
                      Common as in having at least three known problem titles doesn't surprise me. Depending on D+D availability each week I will on average buy two titles a week and this problem goes back to inception having largely replaced Instawatch from WM which hardly ever worked correctly.

                      The current D+D program is great and I vote with my dollars each week, that said it's still frustrating when D+D can commonly not be available at or near the time of release when Digital only is.

                      I understand the complexity of working between WM disc stock and computers along with Vudu's Digital and own computers. I would still like to see improvement.

                      Comment


                        #12
                        Oceans 8 and Action Point are now working for me. Didn't try anything else.

                        Action point was $6 shipping though which is NOT common for pre-orders, and while I understand it's a flat fee regardless of title it's just TOO HIGH for a $15 Blu-Ray.

                        Comment


                          #13
                          Originally posted by jeremymc7 View Post
                          Oceans 8 and Action Point are now working for me. Didn't try anything else.

                          Action point was $6 shipping though which is NOT common for pre-orders, and while I understand it's a flat fee regardless of title it's just TOO HIGH for a $15 Blu-Ray.
                          Some have come back but not all (Deadpool 2 still isn't connected) and shipping is weird. I thought they had stopped charging shipping (as Walmart doesn't) so this could be a bug related to them getting this working again, especially since I do not see shipping charges for Oceans 8 while you do. But now I do see it for some titles like Ready Player One where I didn't up to yesterday before it went down.

                          Edit. Deadpool is now back up too but it also has a absurd $7 shipping tacked on. So it is essentially still broken.
                          Edit: Now it is $6.. Lol. It be broken.

                          Comment


                            #14
                            I've alerted the merchandising team again about this.

                            Comment


                              #15
                              Originally posted by CBrown View Post

                              Some have come back but not all (Deadpool 2 still isn't connected) and shipping is weird. I thought they had stopped charging shipping (as Walmart doesn't) so this could be a bug related to them getting this working again, especially since I do not see shipping charges for Oceans 8 while you do. But now I do see it for some titles like Ready Player One where I didn't up to yesterday before it went down.

                              Edit. Deadpool is now back up too but it also has a absurd $7 shipping tacked on. So it is essentially still broken.
                              Edit: Now it is $6.. Lol. It be broken.
                              I thought the shipping had to do with release date. If you ordered after digital went live but before disc street there wasn't shipping, at least for major studios. But if you bought after disc street (ie Deadpool 2) then you had shipping. Something to do with drop ship from studio / distributor vs WM warehouse.

                              Comment

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