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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu Nov 6 Update Broke UHD Nvidia Shield TV

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  • bru20
    replied
    Originally posted by Kappa123 View Post

    What does that have to do with this thread? Seems out of place...
    Well the fact that Vudu can't supply a working app for Android TV player from Google themselves but they do for other players including Chinese junk boxes. Thats why.

    Leave a comment:


  • Jake
    replied
    Originally posted by psilver1@roadrunner.com View Post
    I'm having the same issue with my Shield and Vudu app. It shows that I have UHD version purchased, but only offers to play the HDX version. I can cast it from my phone in UHD to the Shield, but then I am not seeing the HDR flag come up.
    See this update from Nvidia - looks like it will be resolved soon.

    https://www.nvidia.com/en-us/geforce...updated-92019/

    Leave a comment:


  • psilver1@roadrunner.com
    replied
    I'm having the same issue with my Shield and Vudu app. It shows that I have UHD version purchased, but only offers to play the HDX version. I can cast it from my phone in UHD to the Shield, but then I am not seeing the HDR flag come up.

    Leave a comment:


  • Kappa123
    replied
    Originally posted by bru20 View Post
    Vudu app hasn't worked or even been available for Nexus Player for years.
    What does that have to do with this thread? Seems out of place...

    Leave a comment:


  • bru20
    replied
    Vudu app hasn't worked or even been available for Nexus Player for years.

    Leave a comment:


  • Jake
    replied
    Originally posted by Joshwilliams View Post
    Hi, I am having the same problem. Just bought UHD spiderman into the spiderverse. Was looking forward to listening to the Dolby Atmos soundtrack, but it is only allowing me to play the hdx version... Help! I have a Panasonic Viera plasma TV, Onkyo txnr838 reciver and running vudu on my Nvidia shield.
    Panasonic plasmas are not 4K capable (no plasma TV supports 4K).

    Leave a comment:


  • FelipeF
    replied
    Originally posted by Joshwilliams View Post
    Hi, I am having the same problem. Just bought UHD spiderman into the spiderverse. Was looking forward to listening to the Dolby Atmos soundtrack, but it is only allowing me to play the hdx version... Help! I have a Panasonic Viera plasma TV, Onkyo txnr838 reciver and running vudu on my Nvidia shield.
    What's the model of your Panasonic Viera TV?

    Leave a comment:


  • Joshwilliams
    replied
    Hi, I am having the same problem. Just bought UHD spiderman into the spiderverse. Was looking forward to listening to the Dolby Atmos soundtrack, but it is only allowing me to play the hdx version... Help! I have a Panasonic Viera plasma TV, Onkyo txnr838 reciver and running vudu on my Nvidia shield.

    Leave a comment:


  • NCEngineer2019
    replied
    I am considering the purchase of an Nvidia Shield for use of my Vudu movies. Has this problem been fixed?

    Leave a comment:


  • ddelrymple
    replied
    I still have this issue and wish someone at vudu would recognize and work on a fix for this issue. I pay a for my media and can't easily play it in the quality I pay for.

    Everything else 4k on my shield works flawlessly. Netflix amazon, YouTube ... If I restart my device vudu gives a uhd option for a short amount of time, but after about 30 or so minutes of my TV being in, the option goes away and I can only play hdx.

    This is so extremely frustrating and annoying to have to do every time I want to watching something in vudu. Please help!

    Leave a comment:


  • ddelrymple
    replied
    This is happening to me now. All my UHD movies will only play in HDX. Sometimes if I restart my shield, the UHD option returns for a short amount of time, then reverts to only letting me playin HDX

    Leave a comment:


  • Only1Z
    replied
    HDR is broken on the Vudu Shield app. It is also broken on the WebOS Vudu app on my LG OLED. 4K is still the resolution but HDR is broken. Other Android TV and WebOS apps are showing in HDR just fine.

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Originally posted by Pumpkinsplat78 View Post
    Hi dan just letting you know that for some reason the app was working perfectly yesterday..got hdr10 back some how..not sure what was going on but its all good...thanx for your time and looking into it
    Interesting. Glad to hear that you're able to watch HDR10 again. Let me know if you experience the issue again in the future.

    Leave a comment:


  • Pumpkinsplat78
    replied
    Hi dan just letting you know that for some reason the app was working perfectly yesterday..got hdr10 back some how..not sure what was going on but its all good...thanx for your time and looking into it

    Leave a comment:


  • Pumpkinsplat78
    replied
    Yep for sure its xbr65x850c..and yep i still get uhd but the hdr isnt highlighted..which it was before along with atmos before the update..thanx for lookin into this

    Leave a comment:

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