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Samsung NU8000 audio drop outs

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    Samsung NU8000 audio drop outs

    I have been having audio drop out on my Samsung NU8000 firmware 1153. The videos play fine but the audio keeps dropping out on both TV speakers or Digital out. I have watched movies on other services and there is no audio drop outs only on the Vudu app I'm getting these drop outs.

    #2
    After reinstalling the Vudu app I am still having audio drop outs.

    Comment


      #3
      After resetting the tv and reinstalling the Vudu app I am still having audio drop outs on both internal tv speakers and digital out. This is the only app I have this problem with.

      Comment


        #4
        Samsung forum reporting same audio drop out for the NU8000.
        Trying to watch UHD movies on Vudu on NU8000 TV connected to Vizio SB3651-E6 soundbar via HDMI cable, then the audio breaks down every few - 427388

        Comment


          #5
          Same issue for me as well, except I'm using a QLED. Doesn't occur when viewing HD titles.

          Comment


            #6
            The issue I have is playing an atmos sound track movie from Vudu has intermittent sound drops. This is a Q7FN and a denon x6200 receiver.

            Comment


              #7
              After testing it is only UHD movies having the audio drop outs.

              Comment


                #8
                Happens on my Q7F (2018) not on my Q7F (2017) In actuality it's only atmos sound tracks in the UHD movies.

                Comment


                  #9
                  VUDU - Can we get an answer here? I submitted a support ticket a few weeks back on this - and no response has been given yet. It's obviously impacting quite a few users...

                  Comment


                    #10
                    Jake has already mentioned this has been fixed on Vudu's part, up to Samsung now.

                    https://forum.vudu.com/forum/technic...7f-sound-drops

                    Comment


                      #11
                      Good to know - thanks.

                      Comment


                        #12
                        Samsung update 1202 fixed the issue on my '18 Q7F No sound drops when watching vudu app uhd w/ atmos sound

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