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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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With Sony Picture Store Closing on 1/31/19 - we really need these 7 UHD fixed!

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    #46
    Originally posted by FelipeF View Post
    Sony is NOT offering UHD redemptions on any 4k Spider-Man disc purchases. This is what they have told us.
    I confirmed that this is incorrect by redeeming my Spider-Man Trilogy UHD code at Sony (since it doesn't work at Vudu).

    I was granted UHD copies of all three films at UV and MA, though Vudu doesn't recognize that I own the extended versions of SM2 or SM3 because of the way it bundles the movies.

    So whatever is going on with Vudu not being able to properly redeem UHD codes from discs is a Vudu thing (or maybe something that Vudu and Sony haven't been able to come to an agreement on because of costs or whatnot), but it is not a blanket Sony policy thing.

    Comment


      #47
      Can someone from Vudu reach out to upper management at Sony Pictures to verify the Spider-Man man UHD. I can grantee you this information Vudu was told is incorrect. And please get the other titles fixed before tomorrow night before it?s too late.

      Comment


        #48
        Originally posted by FelipeF

        This has already been addressed with the appropriate contacts, this is Sony's decision.
        Ok thank you. Did they say anything about the other titles not added yet (non-Spider-Man ones)

        Comment


          #49
          Originally posted by Bizzy View Post

          Ok thank you. Did they say anything about the other titles not added yet (non-Spider-Man ones)
          Actually, I'm going to have someone go over these Sony titles one more time... just in case we missed something.

          Comment


            #50
            Originally posted by FelipeF View Post

            Actually, I'm going to have someone go over these Sony titles one more time... just in case we missed something.

            Thank you. Try to get everything 4K UHD added as possible even there's no codes. There's a ton on the Sony Ultra App in UHD that Vudu does't have here. Like 21 Jump Street, 22 Jump Street, etc.

            Comment


              #51
              Originally posted by FelipeF View Post

              Actually, I'm going to have someone go over these Sony titles one more time... just in case we missed something.
              I know you are at the mercy of a lot of other people and what they have to say about these things. And sometimes they are not always so accurate in their information. So we really appreciate it.

              Comment


                #52
                Rough Night & T2 Trainspotting both need to be added in UHD as well.

                Comment


                  #53
                  Complete list of all Sony 4K codes that Vudu does NOT have in 4K BUT do redeem 4K UV at Sony: (TTBOMK)
                  • The 5th Wave
                  • Across the Universe
                  • Air Force One
                  • Angels & Demons (Theatrical)
                  • Bad Boys I & II
                  • Billy Lynn's Long Halftime Walk
                  • The Bridge on the River Kwai
                  • Chappie
                  • Christine
                  • Cliffhanger - 4K codes redeem 4K at Sony but do not give UV rights from Sony yet.
                  • Close Encounters of the Third Kind (Theatrical, Special Edition & Director's Cut)
                  • Concussion
                  • Crouching Tiger, Hidden Dragon
                  • The Da Vinci Code (Theatrical)
                  • The Dark Crystal
                  • Dracula [aka Bram Stoker's Dracula]
                  • The Fifth Element
                  • Ghostbusters
                  • Ghostbusters [aka Ghostbusters: Answer the Call] (Theatrical & Extended Edition)
                  • Ghostbusters II
                  • Groundhog Day
                  • Hancock (Theatrical)
                  • Hook
                  • Inferno
                  • Jumanji / Jumanji: Welcome to the Jungle - Vudu has 4K for both titles individually and the single release 4K codes redeem 4K, but 4K bundle codes redeem HDX at Vudu.
                  • Labyrinth
                  • Leon: The Professional (US Theatrical Version & International Extended Cut)
                  • Life
                  • Men in Black Trilogy
                  • Passengers
                  • Philadelphia
                  • Pineapple Express (Theatrical) - Vudu has 4K but 4K codes redeem HDX at Vudu.
                  • Pride and Prejudice and Zombies
                  • The Quick and the Dead
                  • Resident Evil: Afterlife
                  • Resident Evil: The Final Chapter
                  • Risen
                  • Rough Night
                  • Salt (Theatrical)
                  • Sausage Party
                  • The Shallows
                  • The Smurfs
                  • The Smurfs 2
                  • Smurfs: The Lost Village
                  • Starship Troopers
                  • Step Brothers (Theatrical) - Vudu has 4K but 4K codes redeem HDX at Vudu.
                  • T2: Trainspotting
                  • Underworld (Theatrical)
                  • Underworld: Blood Wars
                  • Zero Dark Thirty

                  Complete list of all Sony 4K codes that Vudu DOES have in 4K AND do redeem 4K UV/MA at Vudu: (TTBOMK)
                  • The Amazing Spider-Man 2
                  • The Amazing Spider-Man 2-Movie Collection - I've read that 4K codes still redeem the bundle in HDX but do indeed unlock part 1 & 2 in 4K now, but I can't confirm it myself yet.
                  • The Angry Birds Movie
                  • Baby Driver
                  • The Dark Tower
                  • The Emoji Movie
                  • The Equalizer
                  • The Equalizer 2
                  • A Few Good Men
                  • Fury
                  • Goosebumps 2: Haunted Halloween
                  • Hotel Transylvania 3: Summer Vacation
                  • Jumanji
                  • Jumanji: Welcome to the Jungle
                  • The Magnificent Seven - Not MA because it's MGM.
                  • The Patriot (Theatrical)
                  • Peter Rabbit
                  • Sicario: Day of the Soldado
                  • Spider-Man: Homecoming
                  • Spider-Man 3-Movie Collection - I've read that 4K codes still redeem the bundle in HDX but do indeed unlock part 1, 2 & 3 in 4K now, but I can't confirm it myself yet.
                  • Venom
                  Last edited by RogerJ; 01-30-2019, 09:58 PM. Reason: Clarifications

                  Comment


                    #54
                    RogerJ...thanks for providing the complete list. Didn't realize there was that many Vudu don't have, pretty shameful they are that far behind the competition.
                    (Tic-Toc Tic-Toc, Vudu is on the Clock...Deadline approaching, just a day away...Lead, Follow, or get out the way!)

                    Comment


                      #55
                      Originally posted by rdawg View Post
                      RogerJ...thanks for providing the complete list. Didn't realize there was that many Vudu don't have, pretty shameful they are that far behind the competition.
                      (Tic-Toc Tic-Toc, Vudu is on the Clock...Deadline approaching, just a day away...Lead, Follow, or get out the way!)
                      By the way... About half of that list that Vudu doesn't have in 4K, FandangoNow does have in 4K.

                      Comment


                        #56
                        With UV shutting down it?s more important than ever that Vudu adds all these UV UHD titles so that they transfer over to MA.

                        Comment


                          #57
                          Hey FelipeF, is there anything that contractually prevents Vudu from recognizing and passing through licenses Vudu doesn't actually have the ability to show?

                          Say on a title Vudu only has in HDX, could Vudu say "You own UHD, but it's not available in UHD here", more or less, so that the UHD license could still pass through from UV to MA via Vudu? If it was possible within contractual obligations, it would at least protect people's collections during this transition period.

                          Comment


                            #58
                            This is just ridiculous. I have SEVERAL of these Sony titles that are UHD in UV through the Sony Store and if they don't come through UHD to Vudu before UV closes, I am going to really be annoyed.

                            Comment


                              #59
                              I too have several of the titles on the list in Post 53 that show has HD in Vudu, that are UHD in myUV account and/or Sony account/app on TV. I hope they are upgraded in Vudu before Sony shuts down!!

                              with UltraViolet shutting down now too, I have to go through everything and make sure what I have available where.. UGH!! What a mess.

                              Comment


                                #60
                                Can VUDU add UHD for these titles as well? With UV set to shutdown this summer, it would be extremely helpful to allow UHD code redemption directly through VUDU rather than having to redeem through different provider and porting through UV library, which will no longer be available once UV is gone.

                                American Psycho (2000) (UHD code redeems for theatrical version instead of the unrated cut, while FandangnoNow properly redeems the unrated cut)
                                10 Cloverfield Lane (2016)
                                Cloverfield (2008)
                                Ex Machina (2015)
                                Hereditary (2018)
                                Moonlight (2016)
                                Rambo 3 (1988)
                                The Mummy (1999)
                                The Mummy Returns (2001)
                                The Mummy: Tomb of the Dragon Emperor (2008)

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