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Spy and Poltergeist Need UV Enabling

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  • slatimer72
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Originally posted by FelipeF View Post
    Spy and Poltergeist will both be UV enabled later this evening.
    Thanks Felipe..fingers crossed!!

    Leave a comment:


  • FelipeF
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Spy and Poltergeist will both be UV enabled later this evening.

    Leave a comment:


  • slatimer72
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Originally posted by danglin709 View Post
    I just spent an hour on the phone with vudu customer care and got told i was wrong it is not supposed to be UV
    its amazing the lack of UV knowledge

    Leave a comment:


  • danglin709
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Originally posted by qazzaq View Post
    It is in my UV account but not importing since vudu has not uv enabled this title yet
    I just spent an hour on the phone with vudu customer care and got told i was wrong it is not supposed to be UV

    Leave a comment:


  • qazzaq
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Originally posted by danglin709 View Post
    it is redeeming but not showing UV
    It is in my UV account but not importing since vudu has not uv enabled this title yet

    Leave a comment:


  • danglin709
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Originally posted by FelipeF View Post
    I just saw some cases for this issue and those users have reported that they were finally able to redeem.

    https://my.vudu.com/redeem.html#sele..._/_/_/_/false/
    it is redeeming but not showing UV

    Leave a comment:


  • FelipeF
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Originally posted by danglin709 View Post
    can you check on Supernatural season 10? it came with a redemption slip saying it should be UV
    I just saw some cases for this issue and those users have reported that they were finally able to redeem.

    https://my.vudu.com/redeem.html#sele..._/_/_/_/false/

    Leave a comment:


  • danglin709
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Originally posted by FelipeF View Post
    We are still waiting to hear back from the studio, no word yet.
    can you check on Supernatural season 10? it came with a redemption slip saying it should be UV

    Leave a comment:


  • FelipeF
    replied
    Re: Spy and Poltergeist Need UV Enabling

    We are still waiting to hear back from the studio, no word yet.

    Leave a comment:


  • slatimer72
    replied
    Re: Spy and Poltergeist Need UV Enabling

    just contacted support on these two via email and Matt said he didn't understand what I was asking for...wow...

    Leave a comment:


  • Favre316
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Originally posted by FelipeF View Post
    Both titles will be UV enabled in the next couple of days.
    ...any update at all?

    Leave a comment:


  • slatimer72
    replied
    Re: Spy and Poltergeist Need UV Enabling

    next couple of days? well still not UV enabled...had members of my UV group who wanted to watch Spy this weekend but couldn't.

    Leave a comment:


  • rdlee
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Originally posted by Favre316 View Post
    Any updates at all? And i echo the above poster's sentiments. Love your service, but you guys are losing to Cinemanow and M-GO for Petes sake. And to have the unrated uv, but not the standard just seems lazy.
    Yeah, Vudu lost my business on the Spy and Poltergeist regular editions due to the UV enabling "delay" (aka laziness)

    Such a shame too as I was ready to purchase on Friday when they were released.

    If this trend continues, then I'll likely plan out my digital purchases with the other providers (who UV enable upon release) going forward.

    Leave a comment:


  • Favre316
    replied
    Re: Spy and Poltergeist Need UV Enabling

    Any updates at all? And i echo the above poster's sentiments. Love your service, but you guys are losing to Cinemanow and M-GO for Petes sake. And to have the unrated uv, but not the standard just seems lazy.

    Leave a comment:


  • slatimer72
    replied
    Re: Spy and Poltergeist Need UV Enabling

    couldn't agree more...Vudu was always spot on getting UV status ready to go on digital release day. It seems lately they have been behind MGO and Cinemanow which are far inferior to Vudu.

    It seems like there are only a few of us that actually understand UV and the importance of having it on digital release date.

    And yeah the blaming it on the studio is always the response I get . At some point they need to say yes we need to do a better job at getting UV rights in place for digital release date.

    If MGO and CinemaNow didn't have it UV then I could understand but when the other services have it there is no excuse or blaming the studio.

    The whole huge promotion that Vudu gave us to share our movies..well we have and we can't unless it gets UV.

    We love ya Vudu just want UV on digital release date like you used to have...

    Leave a comment:

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