Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Spreadsheet - Known VUDU UV Issues That Need Addressing

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    Can you please please please add Ex Machina UHD.


      It's the final countdown!


        Originally posted by vanton619 View Post
        If you cannot fix these issues today, can you at least make a notification on people's accounts so that they don't lose rights to movies they already purchased? Can you make a note that the user owns the title in UHD so they get UHD rights on Vudu when they are added?
        Not going to happen...there was not rush to address these issues in the pass 6 months before the deadline, stick a fork in it. What you have in quality today, is what you'll have tomorrow. SMH...Disappointing to say the lease.


          To be fair - VUDU (and other providers) are still connected/linked to MYUV. While no new UV rights are going to export from VUDU, they can fix existing ALID and or add missing ALID so that movies in MYUV continue to port into VUDU properly.


            Let's hope that happens! Though, for me, my main concern was getting the UV titles so that they port to my shared libraries so my family still has access to them after UV shut down.


              Dear vudu,

              Is there any official word you can pass on regarding all the remaining issues?

              - UVVU says to contact the studios regarding issues.

              - The studios all say to contact vudu. Yes, each and every studio has said to direct ALL inquiries to vudu for help. I've tried for months, often going back and forth and back and forth and back and forth and back and forth with the studios tech support. Clearly I am never getting past the tier one people who obviously have no control over content distribution to retailers, but there seems to be no way to contact the "right people" at the studios.

              - vudu of course only has what the studios send.

              So this basically leaves a sad circle with each company telling consumers to look for help from another company.

              Is there any plan to somehow "preserve" the owned definition that exists in our UV libraries? Of course that won't help for titles that do not port in at all and are not UV enabled.

              Still can't believe some of these titles are languishing as SD on vudu.

              I bought Police Academy 4 in HD almost 6 years ago and vudu still can't get an HD copy from Warner Brothers!

              Thank you for any insight that can be provided.


                Hellboy II: The Golden Army (2008) has been fixed (4K UHD added)


                  Originally posted by Bo Gustafson View Post
                  Hellboy II: The Golden Army (2008) has been fixed (4K UHD added)
                  Any fix after UV is closed will not matter anymore...unless Vudu has kept the UV data and will honor it.