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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Spreadsheet - Known VUDU UV Issues That Need Addressing

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  • vanton619
    replied
    If you cannot fix these issues today, can you at least make a notification on people's accounts so that they don't lose rights to movies they already purchased? Can you make a note that the user owns the title in UHD so they get UHD rights on Vudu when they are added?

    Leave a comment:


  • Savio
    replied
    Yes thanks to all!

    Leave a comment:


  • diamond204
    replied
    Cheers Rex and company! RIP Ultraviolet. You were too good to die.

    Leave a comment:


  • DETROIT
    replied
    Thank you for everyone who put this list together and all who helped, it's such a shame to see that Vudu barely even fixed some of these titles and acted like the thread wasn't here.

    Leave a comment:


  • quackman
    replied
    Originally posted by mrewster View Post

    I know it's bad form to quote yourself, but I just wanted to make sure everyone could still taste the sarcasm from 6 months ago.

    Thanks to Rex Strother and everyone else who contributed to this thread. I am doubting it had much impact on getting things squared away, but no one can fault us for trying.
    Yes, bravo to everyone who contributed, especially Rex!

    Leave a comment:


  • mrewster
    replied
    Originally posted by mrewster View Post
    I have all the confidence in the world that the Vudu Techs & Engineers are making every effort to satisfy their customers' requests with their usual expedience.
    I know it's bad form to quote yourself, but I just wanted to make sure everyone could still taste the sarcasm from 6 months ago.

    Thanks to Rex Strother and everyone else who contributed to this thread. I am doubting it had much impact on getting things squared away, but no one can fault us for trying.

    Leave a comment:


  • bstrassburg
    replied
    Any chance of these, especially the Lionsgate UHD movies, getting fixed in the next 36ish hours?

    Leave a comment:


  • B2Net
    replied
    Lorax 1972 (already in spreadsheet) is not only HD at FN it is also MA.

    Leave a comment:


  • B2Net
    replied
    You could also reach out to the studios themselves via their support systems and inquire about obtaining new MA codes with the proper resolution.


    ​​​​​​ Keep in mind that not all studios will provide replacement codes and those that may provide them also may not provide all titles or be able to provide all titles.

    ​​​For example, Fox will do nothing at all for you period while WB is very helpful and Sony is mostly helpful.

    There are no guarantees on any help and any Studio not participating in MA (or a title not MA) will likely not solve the present issue anyway.

    Leave a comment:


  • diamond204
    replied
    Originally posted by DETROIT View Post
    Vudu anything?
    I've mentioned this on an earlier entry on this thread in great detail, but save for Vudu importing the entire UV database and retaining it as a reference for future title updates (allowing those that previously owned in UV to get free upgrades when they are available) that there was little chance there would be a cohesive solution.

    There are just too many hurdles dealing with the studios to get title updates - especially older titles.

    With less than 3 weeks to go and how quiet it has been on Vudu's side I am not expecting much more than already received regardless of marketing rhetoric. I'll be happy go lucky if a solution similar to what I mentioned occurs, but and not holding my breath. And anything else is just not going to prove to be even something that approaches a complete solution.

    So I suppose there could be much interesting discussion regarding the merits and disadvantages of digital ownership after UV closes.

    For now, us viewers must wait and see and hope for the best.

    Leave a comment:


  • DETROIT
    replied
    Vudu anything?

    Leave a comment:


  • rdawg
    replied
    Originally posted by dunnvudu View Post

    I don't think this type of rhetoric towards Vudu will solve anything. I'm all in for these issues being resolved, I just don't think this is the best approach. Trust me, I've created different lists over the years. Unfortunately, we are outside looking in. We don't know their processes. It is easy to say these things should be resolved but we don't know how everything operates internally.
    Sorry Dunn if this struck a nerve with you...just being honest as to what is obviously not a priority issue.

    Leave a comment:


  • dunnvudu
    replied
    Originally posted by rdawg View Post
    Well well...the countdown has begun (31 days) to the demise of UV and very few of the issues have been addressed leaving many needing to be rectified.

    Those titles that are SD only since the beginning of Vudu and HD that have yet to be upgraded to available UHD will remain at their current status (8/1). These next (31 days) will be a nightmare trying to bring all those titles up to date for something that should have taken place over the course of months and years...it's not going to happen.

    Burning question: Vudu will you prove me wrong? If so, it will be the first time this year being wrong and that I can own unlike others.

    Tic-Toc Tic-Toc
    Vudu's on the Clock
    I don't think this type of rhetoric towards Vudu will solve anything. I'm all in for these issues being resolved, I just don't think this is the best approach. Trust me, I've created different lists over the years. Unfortunately, we are outside looking in. We don't know their processes. It is easy to say these things should be resolved but we don't know how everything operates internally.

    Leave a comment:


  • rdawg
    replied
    Well well...the countdown has begun (31 days) to the demise of UV and very few of the issues have been addressed leaving many needing to be rectified.

    Those titles that are SD only since the beginning of Vudu and HD that have yet to be upgraded to available UHD will remain at their current status (8/1). These next (31 days) will be a nightmare trying to bring all those titles up to date for something that should have taken place over the course of months and years...it's not going to happen.

    Burning question: Vudu will you prove me wrong? If so, it will be the first time this year being wrong and that I can own unlike others.

    Tic-Toc Tic-Toc
    Vudu's on the Clock

    Leave a comment:


  • DETROIT
    replied
    Moneyball 4K UHD has been added.

    Leave a comment:

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