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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Spreadsheet - Known VUDU UV Issues That Need Addressing

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  • B2Net
    replied
    The only way, as of now, that a title goes FN to MA is if the title is purchased on FN. VUDU is the only service the ports incoming titles from UV into MA.

    Leave a comment:


  • colbyw
    replied
    Originally posted by B2Net View Post

    I think you meant FN to UV to VUDU to MA. Nothing from UV to FN passes to MA at this time.
    Vudu doesn't have it in UHD so it wouldn't port to FN in UHD from Vudu. (I don't know 100%, just my best guess) He redeemed in "2018" on Sony in UHD which was probably hooked to his UV, and The Professional may have been UV on FN at that time - and FN does have UHD enabled for The Professional, but don't remember if UV to FN ported to MA back then. But, now I really want to know the answer, lol. Where's Rex - he would know.

    Leave a comment:


  • B2Net
    replied
    Originally posted by colbyw View Post

    If it was UHD and UV on FN it could port via UV to FN and then from FN to MA in UHD. Lol
    I think you meant FN to UV to VUDU to MA. Nothing from UV to FN passes to MA at this time.

    Leave a comment:


  • colbyw
    replied
    Originally posted by B2Net View Post

    Did you mean via UV? Because Sony has never been directly linked to MA. Or do you have it in MA due to redeeming your code via MA? You can look at your MA transaction history and it will show from which provider (MA included) insert a movie into your MA.
    If it was UHD and UV on FN it could port via UV to FN and then from FN to MA in UHD. Lol

    Leave a comment:


  • B2Net
    replied
    Originally posted by no cable View Post

    Thank you for your response. I have now figured out that, when I redeemed the code for Leon The Professional through the Sony site, that it was linked out to MA, per the Sony Site. So I do have the movie in 4K HDR through MA, but not through VUDU.
    Did you mean via UV? Because Sony has never been directly linked to MA. Or do you have it in MA due to redeeming your code via MA? You can look at your MA transaction history and it will show from which provider (MA included) insert a movie into your MA.

    Leave a comment:


  • no cable
    replied
    Originally posted by colbyw View Post

    I don't know about the physical discs. All that matters is if Vudu enables UHD for a version that you have in UHD in your UV locker or in MA and/or a UHD code that verifies as UHD on MA and redeems UHD on Vudu (which none do currently) - when all of these things align you will get UHD in Vudu. As of now, none do.

    *I know it can be confusing, but if you don't have in UHD in your UV locker or in MA - you will not get UHD rights if Vudu enables UHD.
    Thank you for your response. I have now figured out that, when I redeemed the code for Leon The Professional through the Sony site, that it was linked out to MA, per the Sony Site. So I do have the movie in 4K HDR through MA, but not through VUDU.

    Leave a comment:


  • colbyw
    replied
    Originally posted by no cable View Post

    Colbyw, I am new at this, so yes I did see in the Spreadsheet, at #s 224 & 225 Leon The Professional, with these SONY IDs:

    12764
    703366 - Extended

    These are the 2015 4K Remastered versions cited. I already have those in my VUDU collection.

    What I am instead looking for, is for VUDU to enable UHD for the 4K HDR version released in 2017.
    The ID # on the spine of that SONY Ultra HD release is 50885.

    So I'm confused by your statement. Are you meaning that anyone who redeemed the 2015 codes for the 4K Remastered versions, are to expect them to be enabled in UHD, from that purchase alone?


    I don't know about the physical discs. All that matters is if Vudu enables UHD for a version that you have in UHD in your UV locker or in MA and/or a UHD code that verifies as UHD on MA and redeems UHD on Vudu (which none do currently) - when all of these things align you will get UHD in Vudu. As of now, none do.

    *I know it can be confusing, but if you don't have in UHD in your UV locker or in MA - you will not get UHD rights if Vudu enables UHD.

    Leave a comment:


  • no cable
    replied
    Originally posted by colbyw View Post

    That is the meaning of the original post. Vudu has not enabled UHD with this title - and they need to.
    Colbyw, I am new at this, so yes I did see in the Spreadsheet, at #s 224 & 225 Leon The Professional, with these SONY IDs:

    12764
    703366 - Extended

    These are the 2015 4K Remastered versions cited. I already have those in my VUDU collection.

    What I am instead looking for, is for VUDU to enable UHD for the 4K HDR version released in 2017.
    The ID # on the spine of that SONY Ultra HD release is 50885.

    So I'm confused by your statement. Are you meaning that anyone who redeemed the 2015 codes for the 4K Remastered versions, are to expect them to be enabled in UHD, from that purchase alone?



    Leave a comment:


  • colbyw
    replied
    Originally posted by no cable View Post
    I redeemed Leon:The Professional 4K HDR through my linked Sony account in 2018. In VUDU, all I show is the 4K remastered version that I redeemed in 2015. But in VUDU I do not show the 4K HDR version.
    That is the meaning of the original post. Vudu has not enabled UHD with this title - and they need to.

    Leave a comment:


  • no cable
    replied
    I redeemed Leon:The Professional 4K HDR through my linked Sony account in 2018. In VUDU, all I show is the 4K remastered version that I redeemed in 2015. But in VUDU I do not show the 4K HDR version.

    Leave a comment:


  • colbyw
    replied
    You purchased non MA movies on iTunes. iTunes is separate from UV and does not support UV. Those movies will stay in iTunes and will not port anywhere - unless those studios ever join up with MA. You do not gain UV rights from your purchase on iTunes.

    Leave a comment:


  • bigdaddy78
    replied
    I've been having some UV issues, bought The Grifters, Serendipity, and Trackman on iTunes (had leftover gift card funds) and noticed they are all UV. I contacted iTunes help, they said contact MA, when I said they aren't MA eligible they said contact Vudu (since I told them about Texas Chainsaw moving into UV and then Vudu)? I contacted UV but haven't heard back from them.

    Leave a comment:


  • B2Net
    replied
    Originally posted by bestquality View Post
    It seems that after July 31 that FandangoNOW might also act as a bridge for Movies Anywhere
    That will be helpful for those of us who keep losing MA titles due to the UV licensing issue that keeps sending incorrect refund requests from UV to VUDU that VUDU passes to MA while the titles are truly still in UV and VUDU.

    ​​​​If indeed FN was to bridge the UV titles to MA that would return the missing titles to MA. This will be very helpful if VUDU and UV are unable to fix the issue before 7/31.

    Leave a comment:


  • bestquality
    replied
    They've been adding a lot of UV, they've added hundreds of titles from what I can see. The problem is that they're adding titles that it doesn't look like could have been procured from anywhere. It's good that the handful of people who possibly bought some UV movies from the 1920s and '30s are getting their stuff fixed but is that really the bulk of the problem?

    There are hundreds of HD and 4K that people already got from other providers but that Vudu seems unable or unwilling to upgrade. Some of these are notable titles as people have mentioned, like Lionsgate and Sony 4K titles. I'd also add a lot of Warner and Sony HD. It seems that after July 31 that FandangoNOW might also act as a bridge for Movies Anywhere titles (good for Sony titles) but that doesn't really help with outstanding Lionsgate titles that I'd like to watch at Vudu. And it doesn't help people who bought HD titles at CinemaNow that don't import to either Vudu or FandangoNOW in anything but SD if at all, which it seems there are many from the spreadsheet.

    Leave a comment:


  • DETROIT
    replied
    A good amount is left, Vudu can we please knock out some more of these please? A little over a month is left.

    Leave a comment:

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