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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Spreadsheet - Known VUDU UV Issues That Need Addressing

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    #46
    Originally posted by Rex Strother View Post
    The good news is that Scott Blanksteen of VUDU says they are aware of these issues outlined in our spreadsheet

    Blankensteen.JPG
    Thank you for getting at them on Twitter.

    Comment


      #47
      Thanks for sharing that feedback. That helps.

      Comment


        #48
        Rex..thanks for posting the tweet to the thread for the forum members to view. (**Knuckle-Bump**)

        Hats off to Scott Blanksteen for stepping to the forefront and reassuring us that VUDU is aware of the issues and are working on them. Greatly appreciated!!! Oh, and...looking forward to updates.

        Comment


          #49
          So, American Made was fixed to UHD... nice to see something was fixed.

          Comment


            #50
            Originally posted by Wasteland View Post
            So, American Made was fixed to UHD... nice to see something was fixed.
            Happy Death Day UHD was added also, but that UHD title was not UV anyways. We need just UV titles fixed right now.

            Comment


              #51
              3 titles were just added as UHD - E.T. The Extra-Terrestrial, The Mummy Returns, The Mummy (1999). These can be removed from the list. Thank you Vudu for getting these.

              Comment


                #52
                Ride Along UHD is UHD UV at FN. It needs to be added to the list.

                Comment


                  #53
                  Considering that UV is shutting down, this should be priority. I invested a good amount of money on my movies and I dont want my movies stuck in my UV locker. Please fix soon.

                  Comment


                    #54
                    Yes, please fix Ghost in the Shell: Solid State Society.

                    Also what about getting HDX for La Femme Nikita?

                    Comment


                      #55
                      Thanks to Vudu for fixing a few of these UHD licenses. Keep up the good work! We need our UV licenses to live on somewhere!

                      Comment


                        #56
                        I'm confused. Why not just use MA for the titles that aren't Paramount, LG or MGM?

                        Comment


                          #57
                          Originally posted by digitalfreaknyc View Post
                          I'm confused. Why not just use MA for the titles that aren't Paramount, LG or MGM?
                          Because that doesn't take care of everything. I have many 4K movies I bought/redeemed in Sony to watch on my Sony TV Ultra app. Those are UV titles, so they only port into MA as HD. with Sony's site closed now and the future of the Ultra app unsure, then unless Vudu fixes the UV UHD rights for these movies then they will be trapped and I will be left having to watch movies in HD that I paid 4K prices for.

                          Comment


                            #58
                            For everyone to better understand - why MA alone isn't good enough and why these need fixing.

                            If movies are already sitting in a UV locker that aren't honored/recognized by VUDU (either the title entirely, or the resolution), then that movie doesn't port correctly into VUDU ... which is the gateway for a lot of UV titles into MA. If I own a UV UHD license via Sony or Paramount ... I need Vudu to recognize that UV UHD license, so that it (1) shows up in VUDU correctly and (2) then ports from VUDU into MA and to other providers.

                            Many UV HD and UHD licenses came through direct retail websites (Sony, Universal, Paramount) or through no-longer-around services (Target Ticket, CinemaNow) - so VUDU needs to see these films, and not just see them, but also have them in the highest possible resolution.

                            VUDU is one of the last remaining "paths" from UV to MA. So we need VUDU to fix as many of these titles as they can. To this end, much of this information is not "new" - we've asked for many of these fixes for a long time. It was the shut down of UV as a working/breathing system that made it an important new push to get them fixed.

                            We can deal with using MA ... going forward. But UV and VUDU insist we "won't lose content" just because UV is shutting down. Truth is - we will. If VUDU doesn't see a UHD ... I lose that content. Maybe I get HD, but I own UHD. And I want that UHD to show up in VUDU and I want it to then port from VUDU into MA.

                            Comment


                              #59
                              I would really appreciate if someone from Vudu's support would comment on this post and provide updates. Looking at the spreadsheet only 4/450+ issues have been resolved. Thats alot of issues to get through before UV Locker closes for good & not dealing with issues timely will result in most of these not being looked at or resolved before the end.

                              Comment


                                #60
                                Originally posted by Rex Strother View Post
                                For everyone to better understand - why MA alone isn't good enough and why these need fixing.

                                If movies are already sitting in a UV locker that aren't honored/recognized by VUDU (either the title entirely, or the resolution), then that movie doesn't port correctly into VUDU ... which is the gateway for a lot of UV titles into MA. If I own a UV UHD license via Sony or Paramount ... I need Vudu to recognize that UV UHD license, so that it (1) shows up in VUDU correctly and (2) then ports from VUDU into MA and to other providers.

                                Many UV HD and UHD licenses came through direct retail websites (Sony, Universal, Paramount) or through no-longer-around services (Target Ticket, CinemaNow) - so VUDU needs to see these films, and not just see them, but also have them in the highest possible resolution.

                                VUDU is one of the last remaining "paths" from UV to MA. So we need VUDU to fix as many of these titles as they can. To this end, much of this information is not "new" - we've asked for many of these fixes for a long time. It was the shut down of UV as a working/breathing system that made it an important new push to get them fixed.

                                We can deal with using MA ... going forward. But UV and VUDU insist we "won't lose content" just because UV is shutting down. Truth is - we will. If VUDU doesn't see a UHD ... I lose that content. Maybe I get HD, but I own UHD. And I want that UHD to show up in VUDU and I want it to then port from VUDU into MA.
                                As I said elsewhere, take the movie The Power of One - it's in HD on FandangoNow and iTunes. If I purchased it elsewhere in HD and I'm signed up for MA, it won't matter. You'll still get the HD rights and you'll be able to watch it wherever you want (including Vudu, if they ever add it).

                                However, if there are movies that ARE UV but AREN'T MA, then I'd agree that those should be the priority to be fixed.

                                But if you think that Vudu is going to be able to get new encodes of 450 movies (and growing), you're...crazy. Be smart about this and prioritize the ones that are the most vitally important.

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