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Spreadsheet - Known VUDU UV Issues That Need Addressing

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  • diamond204
    replied
    Originally posted by Bo Gustafson View Post
    Hellboy II: The Golden Army (2008) has been fixed (4K UHD added)
    Any fix after UV is closed will not matter anymore...unless Vudu has kept the UV data and will honor it.

    Leave a comment:


  • Bo Gustafson
    replied
    Hellboy II: The Golden Army (2008) has been fixed (4K UHD added)

    Leave a comment:


  • qazzaq
    replied
    Dear vudu,

    Is there any official word you can pass on regarding all the remaining issues?

    - UVVU says to contact the studios regarding issues.

    - The studios all say to contact vudu. Yes, each and every studio has said to direct ALL inquiries to vudu for help. I've tried for months, often going back and forth and back and forth and back and forth and back and forth with the studios tech support. Clearly I am never getting past the tier one people who obviously have no control over content distribution to retailers, but there seems to be no way to contact the "right people" at the studios.

    - vudu of course only has what the studios send.

    So this basically leaves a sad circle with each company telling consumers to look for help from another company.

    Is there any plan to somehow "preserve" the owned definition that exists in our UV libraries? Of course that won't help for titles that do not port in at all and are not UV enabled.

    Still can't believe some of these titles are languishing as SD on vudu.

    I bought Police Academy 4 in HD almost 6 years ago and vudu still can't get an HD copy from Warner Brothers!

    Thank you for any insight that can be provided.

    Leave a comment:


  • Savio
    replied
    Let's hope that happens! Though, for me, my main concern was getting the UV titles so that they port to my shared libraries so my family still has access to them after UV shut down.

    Leave a comment:


  • Rex Strother
    replied
    To be fair - VUDU (and other providers) are still connected/linked to MYUV. While no new UV rights are going to export from VUDU, they can fix existing ALID and or add missing ALID so that movies in MYUV continue to port into VUDU properly.

    Leave a comment:


  • rdawg
    replied
    Originally posted by vanton619 View Post
    If you cannot fix these issues today, can you at least make a notification on people's accounts so that they don't lose rights to movies they already purchased? Can you make a note that the user owns the title in UHD so they get UHD rights on Vudu when they are added?
    Not going to happen...there was not rush to address these issues in the pass 6 months before the deadline, stick a fork in it. What you have in quality today, is what you'll have tomorrow. SMH...Disappointing to say the lease.

    Leave a comment:


  • sankoni
    replied
    It's the final countdown!

    Leave a comment:


  • skitch23
    replied
    Can you please please please add Ex Machina UHD.

    Leave a comment:


  • vanton619
    replied
    If you cannot fix these issues today, can you at least make a notification on people's accounts so that they don't lose rights to movies they already purchased? Can you make a note that the user owns the title in UHD so they get UHD rights on Vudu when they are added?

    Leave a comment:


  • Savio
    replied
    Yes thanks to all!

    Leave a comment:


  • diamond204
    replied
    Cheers Rex and company! RIP Ultraviolet. You were too good to die.

    Leave a comment:


  • DETROIT
    replied
    Thank you for everyone who put this list together and all who helped, it's such a shame to see that Vudu barely even fixed some of these titles and acted like the thread wasn't here.

    Leave a comment:


  • quackman
    replied
    Originally posted by mrewster View Post

    I know it's bad form to quote yourself, but I just wanted to make sure everyone could still taste the sarcasm from 6 months ago.

    Thanks to Rex Strother and everyone else who contributed to this thread. I am doubting it had much impact on getting things squared away, but no one can fault us for trying.
    Yes, bravo to everyone who contributed, especially Rex!

    Leave a comment:


  • mrewster
    replied
    Originally posted by mrewster View Post
    I have all the confidence in the world that the Vudu Techs & Engineers are making every effort to satisfy their customers' requests with their usual expedience.
    I know it's bad form to quote yourself, but I just wanted to make sure everyone could still taste the sarcasm from 6 months ago.

    Thanks to Rex Strother and everyone else who contributed to this thread. I am doubting it had much impact on getting things squared away, but no one can fault us for trying.

    Leave a comment:


  • bstrassburg
    replied
    Any chance of these, especially the Lionsgate UHD movies, getting fixed in the next 36ish hours?

    Leave a comment:

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