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Disney Movie Anywhere Special Feature Issue

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    Disney Movie Anywhere Special Feature Issue

    I have purchased a couple of DMA movie+special features titles on Vudu, and the special feature option is available on other platforms - i.e. Amazon Video. However, titles I purchased from Amazon with special features do not appear on Vudu as having the special features. Has anyone had this issue? Do I contact Disney Movies Anywhere, or Vudu? Is this a case of Vudu not honoring the +special features version unless purchased from them? That seems kind of shady if true.

    #2
    Re: Disney Movie Anywhere Special Feature Issue

    Originally posted by merlinalexander View Post
    I have purchased a couple of DMA movie+special features titles on Vudu, and the special feature option is available on other platforms - i.e. Amazon Video. However, titles I purchased from Amazon with special features do not appear on Vudu as having the special features. Has anyone had this issue? Do I contact Disney Movies Anywhere, or Vudu? Is this a case of Vudu not honoring the +special features version unless purchased from them? That seems kind of shady if true.
    It depends on the specifics. If the extra content was a provider exclusive then it would not appear in the other provider. If it was not then you should be able to see it anywhere.

    One thing to check is if you log into www.disneymoviesanywhere.com and you can see the content there then it's probably not vendor specific and you should contact DMA to see about getting proper linking with the problem vendor.

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      #3
      Re: Disney Movie Anywhere Special Feature Issue

      Originally posted by merlinalexander View Post
      I have purchased a couple of DMA movie+special features titles on Vudu, and the special feature option is available on other platforms - i.e. Amazon Video. However, titles I purchased from Amazon with special features do not appear on Vudu as having the special features. Has anyone had this issue? Do I contact Disney Movies Anywhere, or Vudu? Is this a case of Vudu not honoring the +special features version unless purchased from them? That seems kind of shady if true.
      In general it is a case of Vudu not honoring the special features version unless purchased from them.

      Originally posted by jeremymc7 View Post
      It depends on the specifics. If the extra content was a provider exclusive then it would not appear in the other provider. If it was not then you should be able to see it anywhere.

      One thing to check is if you log into www.disneymoviesanywhere.com and you can see the content there then it's probably not vendor specific and you should contact DMA to see about getting proper linking with the problem vendor.
      This is not correct as far as my experience goes. There is typically at least some overlap of the extra features among the providers and the lack of special features transferring, at least in most cases, is not due to exclusive content. In general Vudu's policy seems to be you do not get the special features version of a movie unless you buy that version from them. It's a Vudu issue not a DMA issue, unless complaining to DMA will cause them to pressure Vudu to change their policy.

      iTunes and probably Amazon just have one version of the Disney movie in their catalog, if it comes with special features, you get them. Vudu has 2 versions, one with bonus features and one without. DMA (and UV) if purchased elsewhere links to the nonspecial feature version of the movie.
      DMA code redemptions on Vudu do not give the special features version of the movie either.

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