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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu UHD - Compatible Devices List

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    #841
    Originally posted by toondog View Post

    Chromecast can't play 2049 in UHD on Google Play or FandangoNow?
    Holy cow! Did NOT even think to try Google Play. Is this common knowledge? I was using the Vudu app and Movies Anywhere to cast to CCU but didn't know I could do so from Google Play app. It definitely does work now and I'm getting a Hdr picture! Thanks!

    Comment

      #842
      Originally posted by johnboy View Post
      Ok Team Vudu...Sony just unleashed their Dolby Vision update for the tvs that have the X1 Xtreme processor (A1,Z9D) just waiting on you guys now to update your internal app to receive 4K DV....
      Based on the stories going around, it appears Sony implemented their own version of DV that Dolby created from them that?s different from the standard version. That was the explanation given as to why Dolby Vision isn?t working over HDMI.

      If that?s the case, the current DV videos on Vudu might need to be re-encoded to use the new ?low latency? Sony Dolby Vision profile as apparently the TV?s CPU is fast enough to decode the normal Dolby Vision profile in real time. I?m hoping that?s not the case since it would mean all the existing DV videos wouldn?t work.

      Comment

        #843
        Originally posted by Morac View Post

        Based on the stories going around, it appears Sony implemented their own version of DV that Dolby created from them that?s different from the standard version. That was the explanation given as to why Dolby Vision isn?t working over HDMI.

        If that?s the case, the current DV videos on Vudu might need to be re-encoded to use the new ?low latency? Sony Dolby Vision profile as apparently the TV?s CPU is fast enough to decode the normal Dolby Vision profile in real time. I?m hoping that?s not the case since it would mean all the existing DV videos wouldn?t work.
        I wouldn't think the profile has anything to do with the encodes, considering that Netflix and Amazon internal apps on the Sony's work with DV just fine. I think it's all about what is processing the data. But then again.....what the hell do I know

        As one person on the BR forum put it:
        Sony's low latency mode has several advantages and I hope more DV capable devices enable the features that this faster processing offers. Sony's ?low latency mode? protocol of Dolby Vision's HDR requires the DV source device to do more of the DV video processing heavy lifting.
        Sony still has some explaining to do.

        Comment

          #844
          I have a 2017 4k Phillips smart TV and would like to see this brand added to compatible devices to stream UHD movies. Thank you

          Comment

            #845
            I just bought a Sony Bravia 4K HDR tv, but unbeknownst to me, Vudu for some reason doesn?t support 4K HDR playback on Sony TV?s? This is very disappointing considering my entire movie collection is through Vudu. Does anyone know of a way that I can play my movies in 4K HDR still? Or is there any word on when an update that would add support will be released? Any help is appreciated.

            Comment

              #846
              Originally posted by MikeOxlong View Post
              I just bought a Sony Bravia 4K HDR tv, but unbeknownst to me, Vudu for some reason doesn?t support 4K HDR playback on Sony TV?s? This is very disappointing considering my entire movie collection is through Vudu. Does anyone know of a way that I can play my movies in 4K HDR still? Or is there any word on when an update that would add support will be released? Any help is appreciated.
              I've got a Sony Bravia too and use the TV's Google Play app to watch many of the 4K+HDR titles the Vudu app is unable to. I use the Sony Ultra app to watch Sony 4K. I hope Vudu updates its app soon as it still has many titles not available in 4K via the other apps.

              Comment

                #847
                Any word on the Sony Vudu update with dolby vision compatibility? Streaming clearly works on the Sonys fine as Amazon and Netflix have no problems, just need the Vudu app to be updated. Please Vudu, we're dealing with enough from Sony themselves with the HDMI issue, any tiny bit of an update would be fantastic right about now.

                Comment

                  #848
                  Originally posted by vuduhdr12345 View Post
                  Any word on the Sony Vudu update with dolby vision compatibility? Streaming clearly works on the Sonys fine as Amazon and Netflix have no problems, just need the Vudu app to be updated. Please Vudu, we're dealing with enough from Sony themselves with the HDMI issue, any tiny bit of an update would be fantastic right about now.
                  I second that....Vudu just sent me a new email touting a new look website with better interface and feature but our Sony (A1E and newer ) Vudu app are still stuck in 2010....Please Vudu update your Sony app with Dolby Vision/HDR support....Like you guys said in your own email...New Year,New Look...

                  Comment

                    #849
                    Originally posted by JeffreyVUDU View Post

                    We intend to have 4K DV and HDR10 support on Sony TVs. Once we do, purchase and playback will be available through our native Android TV app which is currently available in the Google Play store but only formally enabled for access on Nvidia Shield and Xiaomi Mibox.
                    This has been promised for a long time. We recently got screwed by Sony with the DV update that doesn't work with external devices for DV. So getting Vudu to support 4k hdr10 and DV internal app on our Sony becomes even more significant for us.

                    Why can't you throw us a bone and at least tell us when this might happen. A week from now? A month? A year? Why do you have to be so secretive? I'm beginning to think this will never happen.

                    Comment

                      #850
                      Originally posted by JerryG View Post

                      This has been promised for a long time. We recently got screwed by Sony with the DV update that doesn't work with external devices for DV. So getting Vudu to support 4k hdr10 and DV internal app on our Sony becomes even more significant for us.

                      Why can't you throw us a bone and at least tell us when this might happen. A week from now? A month? A year? Why do you have to be so secretive? I'm beginning to think this will never happen.
                      I can only imagine if for example Jake said "in a month" and a month later it does not happen, you would be back on this forum complaining that Jake lied. Since Sony has "screwed" over its users previously, I'd voice my concerns to them. It's them who can ultimately control what happens on their devices.

                      Comment

                        #851
                        Originally posted by MikeOxlong View Post
                        I just bought a Sony Bravia 4K HDR tv, but unbeknownst to me, Vudu for some reason doesn?t support 4K HDR playback on Sony TV?s? This is very disappointing considering my entire movie collection is through Vudu. Does anyone know of a way that I can play my movies in 4K HDR still? Or is there any word on when an update that would add support will be released? Any help is appreciated.
                        I have a Sony UHD TV and decided to solve this problem by getting a Roku Ultra. I am very happy that I did because not only am I enjoying Vudu 4K HDR movies, but the Roku OS is more responsive and reliable then Android TV. If you don't want to get the Ultra, the Streaming Stick+ is another option and it is a very good value.

                        Comment

                          #852
                          Actually it was Dolby that screwed up and not Sony. Sony has the latest version of the DV codec which is SW base and not on a chip/cpu. Dolby has admitted to issues that they needed to fix in DV. Sony's android app streams DV via Netflix and some Amazon Prime.

                          Posted: 1/24/2018

                          In January, 2018, we released a software update to enable Dolby Vision on select TV models (series: Z9D, A1E, X930E, X940E). After the TV receives the software update, devices with Dolby Vision playback (such as streaming media players and UHD Blu-Ray players) that are connected to the TV by HDMI will also require a software update to support Dolby Vision playback from the device. For more information on the timing of a software update for your device, please contact the player device manufacturer.

                          Note: You can enjoy watching Dolby Vision content via the TV's streaming apps
                          .

                          Now for some reason I can no longer find DV movies in the search page on VUDU. All I see is UHD, HDX, etc. But no HDR nor DV listed. Add one more device the apple 4K TV has the DV update from Dolby and as a Sony A1E owner I can confirm that as well. Netflix works in DV but not VUDU nor Amazon Prime on the A4KTV. ???

                          Comment

                            #853
                            Originally posted by Kotor29 View Post

                            I have a Sony UHD TV and decided to solve this problem by getting a Roku Ultra. I am very happy that I did because not only am I enjoying Vudu 4K HDR movies, but the Roku OS is more responsive and reliable then Android TV. If you don't want to get the Ultra, the Streaming Stick+ is another option and it is a very good value.
                            Roku doesn?t support Dolby Vision, though the Vudu app on it does support HDR10 and 4K. Because it lacks DV support though and most Vudu HDR titles don?t yet support HDR10, most HDR titles on Vudu play back in SDR.

                            Apple TV 4K as of tvOS 11.3 will support Dolby Vision on Sony TVs, but like the Vudu app on the TV itself, the Vudu app on the Apple TV 4K doesn?t support 4K or HDR.

                            Comment

                              #854
                              Originally posted by Kappa123 View Post

                              I can only imagine if for example Jake said "in a month" and a month later it does not happen, you would be back on this forum complaining that Jake lied. Since Sony has "screwed" over its users previously, I'd voice my concerns to them. It's them who can ultimately control what happens on their devices.
                              Thanks so much for helping me out with this and setting me straight on proper protocol.

                              Comment

                                #855
                                Why isn't the compatible device list getting continually updated to add more devices?

                                I think everybody should be following Netflix as the standard. If Netflix updated their app on some device to support 4K and HDR, than so should all the other players in the market.

                                For myself, I am waiting for Vudu to start working on either my Sony 65" OLED 4K HDR TV or the PS4 Pro. In meantime, I am sticking to using Google Play (which does support 4K HDR on my Sony TV) and the movies I buy are Movies Anywhere so it doesn't matter where I buy, I play on whatever player has my devices supported.

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