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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu UHD - Compatible Devices List

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    #946
    Jake I'm curious why the #1 console in the world still lacks UHD support. When will PlayStation 4 Pro get support for UHD from VUDU? Thanks.

    Comment

      #947
      Originally posted by sgperez90 View Post

      Jake With the release of the latest ios app yesteday, are the chrome-cast issues resolved or is there going to be another update? I noticed that UHD casting is not even an option on my iphone, while it is on my android tablet even though it doesn't stream anything besides an error message?
      My understanding is that there will be another update coming very quickly to resolve the iOS casting UHD issue - as well as an Android update to resolve another casting issue - after which Chromecast player itself will be updated.

      Comment

        #948
        Originally posted by Jake View Post

        My understanding is that there will be another update coming very quickly to resolve the iOS casting UHD issue - as well as an Android update to resolve another casting issue - after which Chromecast player itself will be updated.
        Jake, I'm still awaiting an answer as to whether or not UHD casting support will be added to the Chrome browser.

        Comment

          #949
          I'm primarily an Apple TV users and I'm dying to find an alternative way to watch Disney 4K movies, I'm waiting vudu to update this respective apps at this point.

          Are there any updates or an ETA on:

          - Updated Vudu app for 2017 Sony Bravia TV's with UHD/HDR support?

          - Updated Apple TV app with UHD/HDR support?

          Comment

            #950
            Sony A1E Oleds just received a new system update pkg..0082 and still "NO SIGN" of a updated Vudu 4K DV/HDR app....the wait is getting painful and frustrating.

            Comment

              #951
              Originally posted by icespide View Post
              I'm primarily an Apple TV users and I'm dying to find an alternative way to watch Disney 4K movies, I'm waiting vudu to update this respective apps at this point.

              Are there any updates or an ETA on:

              - Updated Vudu app for 2017 Sony Bravia TV's with UHD/HDR support?

              - Updated Apple TV app with UHD/HDR support?
              I asked Jeff from Vudu marketing a couple days ago, and still haven't heard from him. It seems like they are offering UHD vudu for 2018 tvs, but not for 2017 tvs? Seems weird, considering the z9d 75 inch is still the best television in the Sony lineup. The fact that the flagship doesn't have it and a 2018 mid-range has it, doesn't seem right. My parents have had the x850c(2015 model) for years and still no update for UHD. I'm confused.

              Comment

                #952
                Originally posted by tkozuch View Post
                So, is this an appropriate place to talk about all the issues I'm having with my Samsung KS8000 and VUDU UHD movies? They are pretty much all pixelating like crazy in UHD, and Samsung has no answers. These same titles work in the FandangoNOW app, but that app is awful and I'd prefer to not use it. I got a Chromecast Ultra to try and access that way, but of course that isn't working now either. Any insight? I have a bunch of UHD movies that I've paid for and I can't watch.
                according to what I've read, they are aware of the issue and Vudu says it's a Samsung issue. I hope it gets fixed soon!

                Comment

                  #953
                  The update .0082 for 2017 Sony?s TVs actually helps the performance of the new prime video app. But definitely not Vudu. It?s on Sony?s website. Amazon is on the ball.

                  Comment

                    #954
                    Samsung UN50HU6900 4K tv...why no love? Because too old?

                    Comment

                      #955
                      Okay, Vizio has rolled out firmware update 4.0.23.2, and the result.....older Vudu Dolby Vision titles now revert to UHD SDR. Newer titles continue to play back in HDR10, so Dolby Vision support has now fallen back to 2014.

                      Jake, I assume you guys have Vizio P, M Series displays on site for certification. I'm hoping we now have the correct Dolby Vision profile for proper Dolby Vision play back.

                      Comment

                        #956
                        Originally posted by xxxsdesdexxx View Post
                        I am having problems with the VUDU app on my Roku Premiere+. HDR is greyed out on all titles including Warner titles. HDR works just fine on FandangoNOW app on the same Roku player. I did need to force the Roku into the 4K HDR 60 HZ setting using the secret Roku menu.

                        My Roku Premiere+ is set to 4K HDR 60 HZ
                        I have a Samsung MU8000 and color is set to UHD color
                        I am using an Onkyo TX-NR656 receiver and have tried switching it from Deep Color on to off and back to on again with no avail.

                        Nothing I have tried has worked. I will say that the VUDU app that's built into the Samsung TV plays the titles in HDR, but then I lose my receiver audio. Does anyone have any ideas? Thanks.

                        EDIT

                        I'm going to try and change my HDMI cables since they are a "few" years old. A direct connection between Roku and TV does allow HDR to work. The existing cables do say high speed on them, but they could be the problem; they were probably considered "High Speed" at the time they were made (2012) but not based off of today's standards; these are the ones I have https://www.monoprice.com/product?c_...seq=1&format=2 they are 10.2 Gbps rated. After reading more, it looks like my old cables are based off of the HDMI 1.4 standard and that's why they are not working.

                        Ordering 18Gbps cables from Monoprice.... I'll report back if this fixes the problem.
                        So I changed my cables and it still didn't work. After a while I decided that I would check my receiver's settings. My receiver, the Onkyo TX-NR656, has 2 HDMI out ports listed as MAIN and SUB. I had my 4K TV on MAIN, and my 1080p projector on SUB. I decided to turn off the SUB output on the receiver and then, all of the sudden, my Roku Premiere + was able to detect 4K HDR at 60 HZ on auto detect. I loaded up Vudu and the HDR logo was no longer greyed out and was in color. Finally

                        Comment

                          #957
                          saw the blue dot next to vudu on my apple tv 4k this morning and go so excited thinking they had added UHD support but its just bug fixes

                          Comment

                            #958
                            Is there any actual confirmation that UHD is coming for Sony's 2016 models? I have an XBR-65X850D and am patiently waiting, but am I out of luck?

                            Comment

                              #959
                              Originally posted by icespide View Post
                              saw the blue dot next to vudu on my apple tv 4k this morning and go so excited thinking they had added UHD support but its just bug fixes
                              Bug fixes are good but I agree, UHD support would be even better. In fact, I would divert some of my purchases from iTunes to VUDU if it comes to pass.

                              Comment

                                #960
                                Originally posted by Bruce1984 View Post
                                Is there any actual confirmation that UHD is coming for Sony's 2016 models? I have an XBR-65X850D and am patiently waiting, but am I out of luck?
                                I have the 800D and I was able to do what they call "side-load" the Vudu app and now I get Vudu UHD & HDR on my Sony. I'm not sure they'll ever have UHD on the built-in Vudu app?

                                95 UHD
                                861 HDX
                                3 SD

                                Comment

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