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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu UHD - Compatible Devices List

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    Originally posted by Auburnbachelor
    The processor is not actually 100% the same. 2018 tv?s have a processor that will be able to support HDMI 2.1.



    There was a Sony 2017 TV firmware release 2 days ago to fix Amazon playback issues. The last firmware update was in January.

    https://esupport.sony.com/US/p/swu-d...os_group_id=18

    There?s really no reason not to release the Vudu app as it can always be updated. Speaking of which both the Netflix and Amazon apps, which come with the TV, got updates recently from the Google Play Store automatically. Vudu could also be updated the same way. 4K support could be added now and then once HDR is working, another update could be pushed out.

    edit: Johnboy brings up a good point. The video processor in the 2018 Sony TVs is the same one as the high end 2017 TVs. If HDR works on the 2018 TVs, it should work on the 2017 TVs.
    [/QUOTE]

    I'm not sure what you're talking about. The z9d, a1e, x930/40e, and the new 2018 Sony TV's use the x1 extreme processor. They have the exact same chipset. The difference is there panels, thats it.

    To JEFF and JAKE: We have been waiting for 4k HDR Vudu for years now. There's no possible way at all that the 2018 tvs differ from the 2017 tvs with vudu 4k hdr performance. They have the exact same internals. Please make sure you update this app for 2017 tvs asap. People have spent more than 5 grand on the z9d alone. Considering the z9d is far superior to the 2018 tvs and is still considered the LED flagship, I suggest you please update the Vudu app for 4k HDR as soon as possible. You can't even use chromecast ultra with vudu in 4k HDR on the 2017 tvs. If this is not corrected, more and more customers will be moving to Itunes. While I still purchase UHD movies on Vudu, I am forced to play them on Itunes. Many are doing the same. I would rather use Vudu as I plan to purchase a dolby atmos soundbar. Please look into this. This is not acceptable customer service. Thank you.
    Sincerely,
    A 7 year Vudu customer.

    Comment


      For those of you with CCUs somebody in avsforums seems to have found a bit of a work around:

      http://www.avsforum.com/forum/166-lc...l#post55933188

      For those of you tired of waiting for Google and Vudu to fix the problems with Dolby Vision via casting to CCU, it appears you can now get Dolby Vision on Vudu by casting from your Windows 10 PC using Google Chrome. I tried casting from Chrome to the CCU on one title (Only the Brave UHD) and I got Dolby Vision and Atmos. I don't know if this fixes all the broken titles but it worked for this one. I have the CCU connected to AVR directly and only got stereo when connected to Vizio.

      Comment


        Originally posted by p3suzu View Post
        For those of you with CCUs somebody in avsforums seems to have found a bit of a work around:

        http://www.avsforum.com/forum/166-lc...l#post55933188
        Yeah, I'm that somebody...

        96 UHD
        861 HDX
        3 SD

        Comment


          Originally posted by p3suzu View Post
          For those of you with CCUs somebody in avsforums seems to have found a bit of a work around:

          http://www.avsforum.com/forum/166-lc...l#post55933188
          On my 2016 LG OLED, VUDU UHD titles with both DoVi and HDR-10 cast correctly from Chrome, but use HDR-10 / BT.2020 format. Older UHD titles with DoVi-only still flag the display as HDR-10, but the Chromecast sends SDR / BT.709. The EOTF and gamut are clearly wrong. I haven't tested every UHD title in my library, but all the ones I tried behave this way.

          Comment


            Originally posted by Kotor29 View Post

            Theoretically 1080P HDR is possible. However there is no 1080P HDR content that I am aware of. If the aforementioned devices detect a 1080P panel the signal UHD HDR will be disabled.
            Can someone please try this? I guess the Roku's don't have a 1080p HDR output option? Thanks!

            Comment


              Originally posted by Qbert View Post

              Can someone please try this? I guess the Roku's don't have a 1080p HDR output option? Thanks!
              I have heard that the 4K Apple TV can transcode HDR to anything but it is not real HDR so I am not sure how beneficial it is. In other words fake HDR.

              Comment


                A guy on avsforum just received a 2018 Sony A8F Oled and has onboard Vudu 4K/HDR app on android tv 7 nougat platform....The app itself was the only thing that had to be updated for the 4k/hdr features....So Vudu saying we (2017 sony owners) have to wait for Android 8 oreo to get the 4K/HDR app seems like folly.

                Comment


                  Sooooooo.... UHD streaming to chromecast is STILL an issue. We were told an update was coming "really really soon" like a month ago now.

                  Comment


                    I wish I could give you all hope but it's been a year and a half still no UHD VUDU support on my KU model Samsung. Not only that but HDX won't even play. Never has. Considering the newer models and brands that don't have support I am not holding my breath. In fact my 2015 M model Vizio just received an update (1.5.15) and now no UHD Vudu on most titles on that either. Luckily I gave up a year ago a bought a 4K player off Ebay cheap.

                    Comment


                      Originally posted by Digitized View Post
                      Sooooooo.... UHD streaming to chromecast is STILL an issue. We were told an update was coming "really really soon" like a month ago now.
                      Casting from the Chrome browser on your pc works...mobile devices is still a problem. FelipeF will be posting an update when its resolved.

                      Comment


                        Is there a list of TV's which are planned to have UHD support? I realize I have an older Sony (XBR-65X850C) but it's still a great 4K HDR TV with Android TV running the show. Shouldn't be any reason why I can't have nice things like the 2018 models do.

                        Comment


                          Originally posted by Kotor29 View Post

                          I have heard that the 4K Apple TV can transcode HDR to anything but it is not real HDR so I am not sure how beneficial it is. In other words fake HDR.
                          The Apple TV 4K can actually output 1080p HDR, with real HDR when available...and can automatically switch between SDR/HDR when there is HDR. The problem is that Vudu isn't providing UHD playback. If they got their act together and provided 4K/HDR for their apps for the Apple TV 4K or TiVo Bolt, I wouldn't have to look at other devices. Sadly, it looks like none of the supported devices output 1080p HDR.

                          I'm still waiting for the HDR war to end, or DV and HDR10+ to be implemented, before upgrading my projector. And right now it doesn't seem worth it to spend money on 2 new devices for the sole purpose of adding HDR playback for Disney movies.

                          Comment


                            Jake JeffreyVUDU I purchased an Apple TV 4K yesterday, and all I can say is wow! What a difference! My Roku, Xbox One X, or the android 7 on my X930e don?t even compare to it. The menus are smooth, the home screen is in 4K and hdr if you want. With the new 11.3 update I can get Dolby Vision through HDMI on my Sony! No need to beta test anymore. I?m using HDMI input 2 without arc and it still will allow me to control the volume and turn off the tv. It even lets the Sony remote control the Apple TV. I would love to see the Vudu app updated on this soon. Is there a timeframe on when this might happen?

                            Comment


                              Originally posted by JakeS550 View Post
                              Jake JeffreyVUDU ... I would love to see the Vudu app updated on
                              Apple TV 4K
                              soon
                              Count me in on that. Also the app for the x930e. 4K HDR for either of those would be great.

                              Comment


                                I have 2 UHD devices I would like to see on the list,
                                Sony XBR930E 4K TV
                                Sony UBP-X800 UHD Blu-ray Player

                                Comment

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