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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Vudu UHD - Compatible Devices List

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    Originally posted by MLM22 View Post

    Jake, can you say if Vudu will update the chromecast ultra to dolby vision profile 5? Vudu doesn't work on Chromecast Ultra on sony 2017 tvs. It gives me a purple hue without HDR. No dolby vision. Thanks.
    Unfortunately that is a Chromecast Ultra firmware bug - Chromecast does not seem to output HDR/DV correctly to some TVs (for example, we have seen issues on LG or Samsung where Roku or Vizio worked...) We have reported it to Google several times, but I'll check to see if there is any progress.

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      Originally posted by Jake View Post

      Unfortunately that is a Chromecast Ultra firmware bug - Chromecast does not seem to output HDR/DV correctly to some TVs (for example, we have seen issues on LG or Samsung where Roku or Vizio worked...) We have reported it to Google several times, but I'll check to see if there is any progress.
      Thank you for the info. Very much appreciated. That would be great if you could check on the status of the chromecast firmware problem. Is it likely that the Chromecast Ultra will never properly output HDR/DV for sony tvs?

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        I have been monitoring my issues on the sony a1, stuttering and pausing of playback which is non recoverable; and have noticed that generally the stuttering sorts itself out and the video keeps playing. When the movies title screen is displayed however, with the wudu spinner underneath, the appliction appears to stop trying to stream content and my edgerouter shows the bits received drops to mere kbps and never continues streaming the film.

        I can then stop press back and then watch uhd in the vudu app once more and the movie starts playing again showing full strength in the signal meter. It is as if something stops the films from streaming and then it never automatically restarted streaming until I do it manually.

        I have optimised my lan as much as possible, and my broadband is running at 220mbps down and 12bmbps up. I have tried this using the 100meg ethernet port and also the wifi in the sony tv connecting to a ubiquit ac pro AP. Turning on SmartQoS seems to iron out the stuttering but does nothing for the dropped streaming.

        From what I can see something it causing the vudu app to stop streaming the film and not restart the stream, which results in the movie cover being shown and the vudu spinner spinning until it leaves nasty rentention marks on the screen.

        Stopping the film and restarting fixes this but I need the app to do this and to not drop the stream in the first place :-)

        I know it is a beta on the sony for uhd and Dolby Digital, which is why I am listing my findings which are hopefully helpful to the dev's.

        Cheers,

        John.

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          any chance for HDR support for the Hisense 50h6d?

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            Just everyone is aware. On Sony Tv, search google play for Vudu, the newest version was just released and it has the option to buy and watch in UHD. What I noticed is that the native Vudu app does not update, instead this installs a second Vudu version 4.1xx instead of the 3.1.1 which we?ve all been complaining about. Hopefully this helps. I still don?t know how to delete the old version of Vudu but that?s the least of my worries now.

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              Also wanted to note that my tv stutters during playback when I adjust the volume up or down. This is a tv problem and happens in other video apps as wel not just Vudu.

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                Originally posted by soaptrail View Post

                Thank you. Don't forget to add the UBP-X700 Sony UHD player to the 4K only list on the first post.
                Jake don't forget to add the UBP-X700 Sony UHD player to the 4K only list on the first post.

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                  Originally posted by Sobehall View Post
                  Just everyone is aware. On Sony Tv, search google play for Vudu, the newest version was just released and it has the option to buy and watch in UHD. What I noticed is that the native Vudu app does not update, instead this installs a second Vudu version 4.1xx instead of the 3.1.1 which we?ve all been complaining about. Hopefully this helps. I still don?t know how to delete the old version of Vudu but that?s the least of my worries now.
                  THis will update the beta on our Sony TV's? Does the buffer issue disappear?

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                    The beta app on the Sony 940E (2017 model) is still buffering. Any idea on when this will get fixed?

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                      Originally posted by Gillietalls View Post
                      The beta app on the Sony 940E (2017 model) is still buffering. Any idea on when this will get fixed?
                      see this post: https://forum.vudu.com/forum/technic...610#post460610

                      Comment


                        Tivo Bolt!!!

                        Thanks Jeffrey! Made my day!

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                          Originally posted by JakeS550 View Post
                          The update .0082 for 2017 Sony?s TVs actually helps the performance of the new prime video app. But definitely not Vudu. It?s on Sony?s website. Amazon is on the ball.
                          Is 4k UHD Dolby Vision being supported yet for the sony 930e?

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                            Is 4k Dolby Vision working on a Sony 65x930e in the VUDU app? My TV has the lastest updates from Sony supporting DV.
                            I am interested in the Batman Trilogy but only want to own it in the best picture currently available.
                            ​​​​​

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                              Is there a way to get vudu uhd with Atmos support on a Sony x800 player? Only option I have that support Atmos until ATV allows

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                                Originally posted by Mclong View Post
                                Is 4k Dolby Vision working on a Sony 65x930e in the VUDU app? My TV has the lastest updates from Sony supporting DV.
                                I am interested in the Batman Trilogy but only want to own it in the best picture currently available.
                                ​​​​​
                                Yes it works as long as you get the beta VUDU app on the first page and the movie supports DV profile 5. If the movie does not support profile 5 you have to watch until it is re encoded which is happening to the UHD catalog.

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