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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu UHD - Compatible Devices List

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    ATV 4K iOS 12.1 (16J5575c) beta VUDU has just started buffering problem....using a 300mb wired connection....The Vudu app was last updated on Aug 28, 2018 Version 1.1.2

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      The vudu support line said to come on here and post the device I need supported. Is this the right place? If so I need PS4 Pro. And 4K Samsung NU6900 smart t.v. supported.

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        Originally posted by rdawg View Post

        The answer you will receive is, it's up to the device company.
        Would be odd in that they support the earlier X700 and not the newer X800.

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          Originally posted by KDnVB View Post

          Would be odd in that they support the earlier X700 and not the newer X800.
          If you are talking about the Sony UHD Player the X700 is the new model and the X800 is the old model.

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            Originally posted by toondog View Post

            If you are talking about the Sony UHD Player the X700 is the new model and the X800 is the old model.
            So be it, still doesn't explain why no new clients since May.

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              Yahoooo Samsung 2016 KU's added and it works or at least Jurassic Park is playing. Thanks guys I had all but given up

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                I haven't checked this in a while but noticed they skipped right over the samsung UBD8500 BR even though I inquired 2 years ago. Same thing on the JS800F 4k tv. Did it really take them so long to get UHD on on Samsung these are no longer devices to consider. Funny since Vudu is preinstalled on Samsung devices.

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                  I read somewhere here that the UBD-K8500 will not get 4K support something about the wrong platform so if that's what you have, were both out of luck on that. And yes it has taken them quite a while to add new some devices.

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                    I think it would be safe to say any devices from 2016 or earlier that are not already supported by now will not be. Doing so requires the manufacturer to update firmware and that's very unlikely.

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                      Now windows 10 PC,s have not checked it out yet. Which is the latest version of the app? I have 1.1.65.0. Want to know if I'm ready before I drag the PC into the TV room. Wow Couldn't watch UHD but on one device now I have three. Good Job guys.

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                        GP just updated its TV app to allow for 4K HDR playback on nearly all 4K compatible Samsung sets. This leaves VUDU as the only streaming service TV app not providing UHD content to '15 & '16 sets. C'mon update the app already!!!

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                          Originally posted by rdawg View Post
                          GP just updated its TV app to allow for 4K HDR playback on nearly all 4K compatible Samsung sets. This leaves VUDU as the only streaming service TV app not providing UHD content to '15 & '16 sets. C'mon update the app already!!!
                          2016 Samsungs should be supported now that Samsung updated firmware. 2015 will not be supported.

                          Comment


                            Originally posted by Jake View Post

                            2016 Samsungs should be supported now that Samsung updated firmware. 2015 will not be supported.
                            I have the JS9000 which I think is 2015 so it's not going to be supported.

                            162 UHD
                            836 HDX
                            3 SD

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                              Another UBP-X800 firmware without Vudu 4K HDR update....sigh....

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                                Originally posted by KDnVB View Post
                                Another UBP-X800 firmware without Vudu 4K HDR update....sigh....
                                I finally gave up and bought a Roku.

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