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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu UHD - Compatible Devices List

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    My note 9 has 4k and I can't watch on it why

    Comment


      Why doesn't my note 9 play any 4K movies that I bought if my note 9 has 4K in it

      Comment


        Originally posted by Tr3bjockey View Post

        There's still problems playing Atmos with a Roku ultra and Vudu. I can play the free Atmos demo
        Dont be fooled by those "atmos" demos on Vudu. They are HDX and therefore have no Atmos, if you look at the description, it says:

        HDXHDX
        1080p, Dolby Digital Plus 7.1
        SDSD
        480p, Enhanced Widescreen, Dolby Digital Plus 7.1

        So yes, 7.1..... and yes it works. But its *not* Dolby Atmos

        Comment


          Have had a Sony UBP-X800 for nearly a year. Let?s be honest, this is goddang ridiculous. We?ve waited forever for support.

          So, *now* my Vudu app says it has UHD! I almost fell out of my chair! And then I rented a movie, it gives you the typical ?make sure your setup has UHD capability? warning, which gave me a slight worry.

          Then...after hitting ok, Vudu proceeds to say ?it appears your setup is not set up for UHD playback but you can watch in downgraded HDX.?

          Argh!! No Vudu! My setup is perfectly optimized for UHD playback! Netflix streams 4K and Atmos through my UBP-X800 and guess what Vudu! So does Amazon now! That?s right! You lose!

          (Other than there?s no Atmos support yet, at least I can get my UHD rentals going on my projector setup finally.)

          So even though the app now lets me rent UHD content, I still can?t watch it? Is that other X800 users still too? Or just my setup? Why would it work on Netflix and Amazon?

          If not, come on Vudu, you?re now teasing us with the possibility but still not supporting playback? Can you sense our collective frustration? Sony UBP-X800, we?ve waited long enough.

          Comment


            I have a Philips 6000 series TV which is in the supported device list. However, when I try to rent UHD movies Vudu says it is not supported. Is anyone aware of a setting I may be missing to get it to work?
            TV: Philips 75PFL6601/f7 firmware PHL-0S0IU_119_0

            Vudu Software
            UI: 4.0.03 (267297)
            Embedder: SystemDriverMstar 3.1.0.1004
            Client: 3.1.0 (rev 148342)

            Download speed sustained 40Mbps

            Comment


              Are you going to support playstation 4 pro in the future? I just bought a couple UHD movies on your christmas sale and dissapointed I can't watch them on my set up.

              Comment


                Ok got my SonyUBP-X700 to stream 4k and ATMOS via my Crestron...but it doesn't even recognize any ATMOS on Amazon and my Apple TV does...any thoughts?
                And I see lots of you saying you are getting VUDU ATMOS via a Roku Ultra...Roku tells me not possible...what am I missing

                New to the forum and would appreciate insight

                Comment


                  Is there any plans at all to add the UBD-K8500 to your list of 4k UHD compatible list? I've had this unit for about 2 years and still not sure why it hasn't been able to make the list as of yet. I LOVEEE Vudu, but I don't want to have to upgrade my 4k player that works perfectly on other sites (Amazon, Netflix). Reading through these threads, I also see that there are tons of Vudu customers that also own this UHD 4k blu-ray player.

                  Thanks in advance for any consideration.

                  Comment


                    Appears Vudu deletes negative posts regarding their inability to provide UHD clients when compared to Netflix and Amazon..awww!

                    Comment


                      Will the Luna TG-L800S phone be compatible with Vudu because every time I download movies or TV shows they will download but when I close and open the app my downloaded movies have to redownload.

                      Comment


                        Originally posted by jrdaddy21@yahoo.com View Post
                        Why doesn't my note 9 play any 4K movies that I bought if my note 9 has 4K in it
                        Connect your account through moviesanywhere.com and watch the available 4K movies through Google.

                        Comment


                          Originally posted by lujan View Post

                          Only if you have Hydra installed on the TiVo. I downgraded my Bolt Vox from Hydra to the previous version because I didn't like Hydra so I can't confirm.

                          190 UHD
                          819 HDX
                          3 SD
                          That stinks! I dislike Hydra too. Is there anyway Vudu can upgrade for prior OS,
                          Jake and
                          JeffreyVUDU ?

                          Thanks and happy new year!

                          Comment


                            Originally posted by fozmonster View Post
                            Ok got my SonyUBP-X700 to stream 4k and ATMOS via my Crestron...but it doesn't even recognize any ATMOS on Amazon and my Apple TV does...any thoughts?
                            And I see lots of you saying you are getting VUDU ATMOS via a Roku Ultra...Roku tells me not possible...what am I missing

                            New to the forum and would appreciate insight
                            I use the ROKU Ultra Fozmonster. When I have my Sony Bravia XBR75X940D 4k TV, Samsung Atmos capable Soundbar hooked up to the ROKU Ultra....it does in fact utilize the UHD version only on VUDU for Atmos sound. If the UHD movie is mixed in Atmos. The new UHD Halloween (2018) does not have Atmos (even on the UHD Blu-ray). It was DTS:X, which VUDU doesn't support yet either. So for those movies, we have to setle for Dolby Digital Plus. Hope that helps a bit.

                            Comment


                              Originally posted by Sleepdeprived827 View Post
                              Have had a Sony UBP-X800 for nearly a year. Let?s be honest, this is goddang ridiculous. We?ve waited forever for support.

                              So, *now* my Vudu app says it has UHD! I almost fell out of my chair! And then I rented a movie, it gives you the typical ?make sure your setup has UHD capability? warning, which gave me a slight worry.

                              Then...after hitting ok, Vudu proceeds to say ?it appears your setup is not set up for UHD playback but you can watch in downgraded HDX.?

                              Argh!! No Vudu! My setup is perfectly optimized for UHD playback! Netflix streams 4K and Atmos through my UBP-X800 and guess what Vudu! So does Amazon now! That?s right! You lose!

                              (Other than there?s no Atmos support yet, at least I can get my UHD rentals going on my projector setup finally.)

                              So even though the app now lets me rent UHD content, I still can?t watch it? Is that other X800 users still too? Or just my setup? Why would it work on Netflix and Amazon?

                              If not, come on Vudu, you?re now teasing us with the possibility but still not supporting playback? Can you sense our collective frustration? Sony UBP-X800, we?ve waited long enough.
                              My X700 which was created after your x800 does not support DD+/Atoms from the Netflix app.

                              Comment


                                Originally posted by fozmonster View Post
                                Ok got my SonyUBP-X700 to stream 4k and ATMOS via my Crestron...but it doesn't even recognize any ATMOS on Amazon and my Apple TV does...any thoughts?
                                And I see lots of you saying you are getting VUDU ATMOS via a Roku Ultra...Roku tells me not possible...what am I missing

                                New to the forum and would appreciate insight
                                you are asking questions about Amazon's app in a Vudu forum. Go here https://www.avsforum.com/forum/149-b...rice-talk.html

                                Comment

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