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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Vudu UHD - Compatible Devices List

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    Originally posted by Jake View Post

    What do you mean by "forced HDR10"? Some TVs do require enabling "deep color"/"true color"/etc on each HDMI input (basically their terms for 10 bit & BT.2020 color space needed for HDR10). That's not something the app or device can do, you need to do it in the TV settings.

    If that's not what you were talking about, let us know so we can look into it...
    I played with it again. I have the Sony UBP-x700 connected to my Sony 65XBR-930e and when i play HDR10 movies like Predator or Jurassic Park the TV does not show the HDR logo by default, meaning HDR is not engaged. On my TV I can toggle the HDMI bandwidth and HDMI color options but unless I force HDR10 it does not enable HDR. During Predator when i enabled the HDR10 on my TV it will create more contrast and the bright fiery explosions are over saturated. I also forced BT,2020 color and again it is over saturated, explosions are too red. I turned off DV to ensure i was passing HDR10 from the x700 since everything is DV after the firmware update.

    Here is someone else with the same issue on their vizio, https://www.avsforum.com/forum/149-b...l#post57973594

    Let me know if there is any other info you require.

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      Note 9 is it compatible

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        Originally posted by Jake View Post

        It sounds like it's related to the TV - Roku Ultra definitely supports UHD, and I assume your Atmos receiver does? If the Roku is not showing UHD is supported in the Vudu app, it means that the HDMI is either reporting 4K resolution is not supported or HDCP 2.2 is not supported.

        Some early 4K TVs (2014-2015) only had certain HDMI inputs capable of HDCP 2.2 - you may want to check the input you are using on the TV. To make it even more confusing, sometimes only certain inputs were capable of 4K. So you might have to play around with that.
        Ok, so after double checking my owners manual for the TV I found out that all HDMI ports are HDCP 2.2 capable so I decided to swap out the HDMI cable going from the receiver to the HDMI ARC and sure enough that was the problem. It was an older cable that wasn't high speed and was only outputting a 1080p signal. Swapped in a new cable and the HDR and ATMOS logos on the VUDU menu for all my UHD copies went from being grayed out to the rainbow'y color that I'm used to seeing on the other TV I have. I still wish there was a way to update the VUDU app on the 2015 TV or even on my Sony UBP-X800 player I have hooked up to it. I guess if I want to stream 4K content on VUDU to this TV I'll have to get another Roku device or 4K Apple TV or Chromecast Ultra.
        Thanks for the input.

        Comment


          Originally posted by mikeyts View Post
          Re: VUDU UHD - Compatible Devices List

          The VUDU app in TiVo Bolt now has UHD support, though you can't see a UHD collection in the app. Titles with UHD versions are marked and can be played in UHD. Of course, finding all 34 of them among the more than 10000 other titles can be challenging; you can use the collection on the website.

          EDIT: It's gone now; apparently I should not have mentioned it . It was probably under test and not intentionally exposed to users. Not a big deal for me, as I was not going to rent or purchase any of those titles in 4K.
          I have a Sony XBR 65X850C 4k tv. So far the TV has been great, and vudu App has performed well over all. I haven't had any issues with buffering like I have seen on my LG "smart" tv, which proves that the sony wireless is as good as advertised (going wired soon anyway). Do you have a timeline on when you plan to release uhd to the app on this tv? If it will NEVER be available on the TV that would be great to know as well. Thus far, it seems vizio TVs and the roku4 is all that is supported if I am reading this thread correctly? Do you plan on giving UHD titles on other smart blu ray players on the market? I was thinking of getting a Sony 6500 Blu-ray Player, and know it is "4k upconvert" and has some good processing power, so one would assume it would be available one day.

          Comment


            My Vizio V505-G9 has VUDU 4K w/HDR out of the box. I have watched it contently for over a month now. I come home today & suddenly, the VUDU 4K is GONE. What?s going on? I call Vizio, they don?t know what?s wrong, so they suggest I call VUDU. VUDU tells me the TV isn?t compatible with VUDU 4K. But how?! I was just watching VUDU 4K from the native tv app & from my phone via SmartCast. Now neither will work. Not the native VUDU tv app nor the SmartCast from my phone. What the hell happened to VUDU 4K on Vizio V-Series 2019 SmartCast 4K UHD televisions?!

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              Originally posted by YepDatzHim View Post
              My Vizio V505-G9 has VUDU 4K w/HDR out of the box. I have watched it contently for over a month now. I come home today & suddenly, the VUDU 4K is GONE. What?s going on? I call Vizio, they don?t know what?s wrong, so they suggest I call VUDU. VUDU tells me the TV isn?t compatible with VUDU 4K. But how?! I was just watching VUDU 4K from the native tv app & from my phone via SmartCast. Now neither will work. Not the native VUDU tv app nor the SmartCast from my phone. What the hell happened to VUDU 4K on Vizio V-Series 2019 SmartCast 4K UHD televisions?!
              Same with the D-Series. I've only been using the app for a week and now there's no UHD support. I contacted Vudu customer support about the issue and they sent me here.

              Comment


                Originally posted by Tmac101 View Post

                Same with the D-Series. I've only been using the app for a week and now there's no UHD support. I contacted Vudu customer support about the issue and they sent me here.
                I have the Vizio D65x-G4 and a Sony UBP-UX80 and I have been using Vudu on both since Christmas and have just started the same problem in the last week. It has to be something in the application code itself

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                  Can the new 2019 Sony UBP-X800MA please get the same vudu 4K app that's in the 2018 Sony -X700 ..

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                    Will the PS4 Pro ever get an update 4K UHD?

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                      Originally posted by radamo View Post
                      Will the PS4 Pro ever get an update 4K UHD?
                      I would love to see an update for the PS4 Pro as well....

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                        Originally posted by radamo View Post
                        Will the PS4 Pro ever get an update 4K UHD?
                        The PS4 at least supports 3D

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                          I request the Vudu app to support the Sharp (Roku) TV model LC-43LBU591U for 4K and HDR playback.

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                            Seriously. Please get 4K HDR & Dolby Atmos support for Sony PS4 Pro and UBPX800 UDH Blu-ray Player. Otherwise, I'm going to switch to another streaming service that better supports current formats. This is getting to be ridiculous.

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                              So i assume vudu will not work in sweden? this is far from a vudu-only problem, im just so fed up with this US or nothing crap

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                                I have everything on your list of requirements except the Geoforce GTX 10. Mine is a Geoforce MX150. Is that what's preventing me from streaming UHD ??

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