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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu UHD - Compatible Devices List

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  • zg329
    What about Apple Products beyond the TV, like laptops or iPads? This may be a foolish question, but can UHD videos play on an Apple laptop?

    Leave a comment:

  • Millerland
    Well this is really heartbreaking. After over a year my js9000 Samsung finally got a Vudu update on 12/20. I was excited hoping maybe finally you guys added uhd support.

    Nope..still no uhd netflix, Amazon support uhd & hdr on this tv without issue. Why the can't Vudu?

    Leave a comment:

  • SinGA
    Originally posted by NewCoke View Post
    Still no UHD support on the new Vudu UHD titles via the Chromecast Ultra. It's been over a week.
    I'm having a problem with some UHD titles using CCU as well. Dunkirk, Lego Ninjago, and Dark Knight Trilogy will not send UHD only HDX.

    However, i recently redeemed Harry Potter Collection, and it sends UHD no problem.

    Leave a comment:

  • JimmyLoops
    Originally posted by JeffreyVUDU View Post

    We intend to have 4K DV and HDR10 support on Sony TVs. Once we do, purchase and playback will be available through our native Android TV app which is currently available in the Google Play store but only formally enabled for access on Nvidia Shield and Xiaomi Mibox.
    Could you be so kind as to give Sony TV owners any additional information regarding this?
    - Will your UHD capability update for the internal app apply to ALL the Sony 4K TV's which are set to receive the Dolby Vision firmware update? (Z9D, X940E, X930E, A1E)
    Will it be later this year after the firmware has been released for a while, or will it update sooner, like within a short time after the firmware is released?

    At the very least, can you confirm your statement with any further details? Much appreciated and thanks for taking the time to post.

    Leave a comment:

  • lujan
    I didn't try the Chromecast but I'm still unable to watch recent UHD titles on my Smartcast Vudu application. I tried to watch Inception UHD on the Vudu app on the Vizio and I still only get the "Loading" screen over and over since I first reported this case (#170913-000157) back in September 2017. I had to use the Apple TV 4k again in order to watch the movie. Thank God for Movies Anywhere since I've had to watch the majority of my UHD titles on the Apple TV 4k since the Vizio app doesn't work.

    85 UHD
    858 HDX
    3 SD

    Leave a comment: