Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu UHD - Compatible Devices List

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  • Jaysue
    So UHD playback in VIDU is available on the MIi Box?

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  • JeffreyVUDU
    Originally posted by johnboy View Post

    I fully agree,I have the Sony XBR- A1E and Sony announced a new firmware coming in a couple of weeks for Dolby Vision and It would be nice if Vudu updated the app on the Sony TV's to take advantage of UHD 4K DV/HDR.
    We intend to have 4K DV and HDR10 support on Sony TVs. Once we do, purchase and playback will be available through our native Android TV app which is currently available in the Google Play store but only formally enabled for access on Nvidia Shield and Xiaomi Mibox.

    Leave a comment:

  • jbdred
    Originally posted by ryanmcv View Post
    Are there certain titles that are not eligible to be streamed in UHD via Chromecast Ultra? For example, I own the following recently-released UHD titles:
    • Dunkirk
    • Inception
    • It (2017)
    • The Lego Ninjago Movie
    • The Mummy (2017)
    No matter what device I cast from (iPhone, iPad, Chrome via Windows laptop), all of these titles will only stream in HDX on my CC Ultra. I am 100% positive I own them all in UHD quality. All of my older UHD titles seem to play in UHD on CC Ultra just fine. It seems like it's only these very recent UHD releases that refuse to play in UHD on the CC Ultra. There certainly might be more that don't work, but this is what I've noticed so far.

    Am I doing something wrong? Or is there another reason why these titles won't play in UHD on Chromecast Ultra?
    I have a Nvidia Shield and the most recent movies I purchased "IT" and today I purchased "Blade Runner 2049" in UHD and I to can only play them back in bed. To further irritate me I have had a support ticket open for a week with no response. This is unacceptable for how big Vudu is getting. Vudu has to fix this right away.

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  • johnboy
    Originally posted by 4kcinema View Post
    Can we get a straight answer on when Vudu will update it's app on the Sony 4K TVs to allow for Dolby Vision and HDR10 playback? Sony has announced the Dolby Vision firmware update for January.
    I fully agree,I have the Sony XBR- A1E and Sony announced a new firmware coming in a couple of weeks for Dolby Vision and It would be nice if Vudu updated the app on the Sony TV's to take advantage of UHD 4K DV/HDR.

    Leave a comment:

  • Vdessis
    I have a Samsung UN60JS7000 and Netflix allows UHD and HDR streaming. When will VUDU offer UHD for my TV?

    Leave a comment: